Manager Digital Sales at KCB Bank Tanzania Limited

KCB Bank Tanzania Limited

Manager Digital Sales
Manager Digital Sales at KCB Bank Tanzania Limited May 2024
Position: Manager Digital Sales Key Responsibilities

• Facilitating first-contact meetings with potential KCB bank customers on digital channels.
• Searching,
  assessing, accepting, and processing prospect customer applications for
  internet and mobile banking, agents, and merchants.
• Conduct first time (activations) and routine trainings to approved customers on digital channels.
• Ensure
  agent and merchant premises are branded (both internally and
  externally) properly by approved bank standards to ensure visibility by
  both existing and prospect bank customers.
• Monitoring customer
  activities, ensure compliance to bank policies and procedures, and
  conduct periodic visits to their business places/premises (Relationship
  Management).
• Growth of customer turnover and NFI as per the agreed target.
• Manage customer relationships and ensure complaints/disputes are sorted on time.
• Activation of dormant customers on digital channels.
• Cross selling of other bank products.
• Any other duties as assigned by the line manager.

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Uploaded: 2024-05-02 00:00:00 Deadline: 2024-05-08 00:00:00 Reference Number: 2452
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