Job Opportunity at AzamPay, Customer Loyalty Specialist

Customer Loyalty Specialist  

WE’RE HIRING

WE HAVE EXCITING NEW POSITIONS

Customer Loyalty Specialist

Responsible for management of customer loyalty schemes

  • Degree m Marketing
  • Prior experience in customer loyalty management.
  • An outgoing personality with excellent communication skills.

WORK PLACE

AzamPay head office, Masaki, Dar es Salaam. TZ

Email your CV at hr@azampay.com

2 Job Opportunities at International Rescue Committee, Construction Coordinators

Job Title: Construction Coordinators

Sector: Operations

Employment Category: Fixed Term

Employment Type: Full-Time

Open to Expatriates: No

Location: Tanzania

Job Description

BACKGROUND:

The International Rescue Committee responds to the world’s humanitarian crises and helps people to survive and rebuild their lives. Founded in 1933 at the request of Albert Einstein, IRC offers life-saving care and life-changing assistance to refugees forced to flee from war or disaster. At work today in more than 30 countries and in 25 U.S. cities, IRC restores safety, dignity and hope to millions who are uprooted by conflict or disaster. IRC leads the way from harm to home.

The IRC began operations in the Kigoma region of Northwestern Tanzania in 1993 responding to a large influx of refugees from the neighboring countries of Rwanda and Burundi and later from the Democratic Republic of Congo (DRC). It has remained a key humanitarian actor in the country since that time.

In April 2015, political instability in Burundi led to almost 400,000 new refugees travelling to Tanzania. Today, they reside in Tanzania in three main refugee camps including Nyaragusu, the world’s third largest camp.

The IRC assists almost 300,000 refugees and Tanzanians. The IRC provides services in health, education and protection. The organization currently has over 200 staff and works with over 2,000 refugee volunteers to deliver our programs. We have offices in Dar es Salaam, Kasulu and Kibondo.

SCOPE OF WORK:

The Construction Coordinator will lead the Construction Unit. Reporting initially to the Regional Field Coordinator (Kigoma), the role will manage construction supervisors and directly oversee external contractors. The Coordinator will work closely with technical teams (Education, Health, Protection) to ensure designs and implementation are in line with programmatic need and deliver maximum impact for our clients.

The role requires great leadership skills together with practical construction and engineering experience within the commercial sector.

With his/her team, the Construction Coordinator will design, commission, launch, monitor and review the implementation of all construction work. Using Project management skills the CC schedule and track deliverables, and troubleshoot and escalate where projects are off track or carry significant risks.

Working with the IRC Finance and Supply Chain team, the Construction Coordinator will be responsible for technical sign off of completed work and delivery of contractual commitments.

The role will oversee onsite and offsite construction activities and will monitor compliance with building and safety regulations and advise the project manager accordingly.

Specific areas of work are as follows:

Leadership:

 Manage all staff in the Construction Unit; provide oversight, guidance and development for staff
 Coordinate closely with programme and operations staff across IRC, including at senior leadership levels.
Represent IRC with partners and with government as required and ensure that IRC is always seen in a professional light.

Construction planning and reporting:

 Oversee all work related to construction and infrastructure rehabilitation.Use project management tools to set and monitor progress against schedules
Ensure all construction initiatives are effectively planned and delivered on time to the right quality.
Provide regular updates to technical coordinators and to the Country Management Team on project progress, with early identification and escalation of risk.

Individual construction projects:

 Undertake needs assessments and develop specific recommendations for individual project designs
 Prepare work schedules and relevant BoQ’s and liaise with Supply Chain to develop appropriate procurement documentation
Serve as a construction technical advisor to tender and recruitment committee. Support procurement colleagues to ensure submitted bids meet technical expectations as per prevailing construction standards, licensing rules and regulations as stipulated by Contractors Registration Board (CRB) as well as the clients’ needs.
The Construction Coordinator shall go through to all the submitted qualification documents by all contractors to see if they align and satisfy the engineering/contractors rules and regulations and advice the IRC accordingly before awarding any tender to qualifying contractors.

Monitoring and implementing construction on site:

 Design and implement strategies to design all project schedules and requirements and develop estimates for all changes that might be recommended, but also orders and perform regular tests on all construction activities, e.g. foundation, concrete work etc.
 Oversee IRC Construction Supervisors to ensure the construction and renovation projects are implemented on time, to budget and to the appropriate quality
Develop appropriate construction structural drawings to be used by contractors during the project execution process.
Assisting the contractors and technicians in the interpretation of BOQs and structural drawings associated to this project.
To supervise all the construction executed by IRC and ensuring that the projects are executed as per the schedule and timelines, maintaining quality according to laid down specifications.
Assist in the hiring of technicians for the on-site closer supervision under the guidance of the engineer.
Assist contractors in hiring proper local fundis/laborers during construction work.
During the procurement of the construction materials, the Coordinator shall make sure that there is technical advice given to the contractors on the suitability, quality and appropriateness of the materials to be used. She/He will guide specifications of the needed materials as per the BOQ and drawings in place.
The Construction Unit- under the Construction Coordinator- shall be the link between the Contractors and the Programme Team with consultation with the respective District Engineers.
The Construction Coordinator shall make sure that s/he communicates to Contractors that they shall take all the liabilities and assume responsibility to all risks and unforeseen issues resulting from their execution of the projects
Efficiently supervise the working of all contractors on construction specifications and ensure compliance to all record drawings and monitor and make sure schedule payment to contractors as per the contacts agreed.
Administer efficient working of all field staff working with the construction and participate in all meetings with contractors and evaluate progress on regular basis and giving meeting feedback to the project Manager.
Collaborate with project management teams and ensure accuracy of all documents and maintain cost control on all projects and maintain quality at all times during the entire period of project execution.
Monitor progress and compile reports in project status at every stage of completions.
Comply with guidelines and regulations including permits, safety etc and deliver technical files and other technical documentation as required regularly
Coordinate with company personnel and clients to resolve all project issues and administer and provide response to all requests and evaluate compliance to all plans and specifications for construction projects.
Analyze and ensure compliance to all construction contract schedules and specifications and prepare all documents for construction management and provide support to all staff in various construction tasks and prepare final documents at project completion.
Manage retention arrangements with Contractors as specified in their contracts and ensure appropriate mechanisms for protecting confidentiality of information.
 

Qualifications

A bachelor’s degree in Structural Engineering or Civil Engineering, postgraduate in a similar filed will be an added an advantage.
 Experience of 3 years in relevant field, experience in commercial contraction and on-site building supervision. Experience working in an INGO is an added advantage.
Quantity survey skills is an added advantage.
Strong leadership skills; management of large teams and coordination with external actors.
Good written and verbal skills in the English language
Must be able to function effectively in a complex work environment, setting appropriate priorities and manage competing priorities and pressure.
Ability to carry out responsibilities independently with minimal technical support.
Must have excellent interpersonal communication skills and professional patience and be able to interact, partner and thrive in a diverse environment.
Committed to staff training and development and effective at facilitation.

CLICK HERE TO APPLY

Job Opportunity at Embassy of Sweden, Receptionist

Receptionist

The Embassy is responsible for representing and promoting Swedish interests in Tanzania and has approximately 40 employees. The overall tasks of the Embassy include supporting business and trade, development cooperation and consular and visa services.

The Section for Administration, Consular Affairs and Migration consists of 13 staff members and is responsible for a range of tasks including operational and financial planning, budget, logistics and maintenance. The section is also in charge of consular affairs and migration.

RECEPTIONIST

We would like to invite applications from suitably qualified candidates for the position of a receptionist effective from October 2020.

Duties and responsibilities:

  • The receptionist is the first point of contact for the Embassy, therefore, the successful candidate must have excellent communication skills in English and Swahili, a high level of professional integrity and be service minded. Specifically, the receptionist will:
  • Be responsible for keeping the reception area clean, tidy and organised.
  • Attend to visitors, in person or on the telephone.
  • Deal with general inquiries on the phone, email or face to face.
  • Oversee mail deliveries, packages, and couriers including the Diplomatic pouch.
  • Draft written replies in English to public inquiries.
  • Proof-read documents in English.
  • Keep the internal telephone lists updated
  • Assist with booking of Hotels and local transport for official visitor/planning days.
  • Perform other duties assigned by the Head of Chancery or the Third Secretary.



Qualifications, Skills and Experience:

  • Degree or Diploma in relevant field
  • Excellent communication skills in Swahili and English.
  • Excellent command of written and spoken English and Kiswahili.
  • Telephone Skills
  • Excellent Microsoft Office skills
  • Prior administrative experience
  • Ability to demonstrate high level of professional integrity.
  • Service -mindedness.
  • Problem solving skills
  • Excellent interpersonal communications, team working skills and flexibility
  • Merits include proficiency in Swedish as well as work experience from diplomatic missions and or international organisation and form of higher education.

If you are interested in this exciting career opportunity, e-mail us your CV (maximum 5 pages) and one page application letter explaining your suitability for the role. Please, do not include your certificates. Write “Receptionist” in your e-mail subject line. The deadline is 5th August 2020.

We regret the vacancy is not ideal for fresh graduates

Apply to

Executive Search and Selection Division Prospect Africa Limited e-mail:
recruitment@prospect-africa.net

Only short-listed candidates will be contacted.

Job Opportunity at THPS, Human Resources Manager

Human Resources Manager 

Tanzania Health Promotion Support (THPS) is an indigenous NGO established under nongovernmental organization act No 24 of 2002 in 2011. THPS works in partnership with the Ministries of Health Community Development Gender Elderly and Children (MoHCDGEC) and Presidents Office – Regional Administration and Local Governments (PORALG) and Ministry of Health in Zanzibar with a goal of ensuring accessible high-quality health care services to Tanzanians; through strengthening of health systems for quality health services. THPS is currently implementing projects in comprehensive HIV/AIDS Prevention, Care, Support and Treatment among general populations in Pwani and Kigoma regions; key and vulnerable populations across 25 district councils across 13 mainland Tanzania regions and Health laboratory services strengthening in all mainland regions and Zanzibar. Additionally, THPS implements research and evaluations across health programs to generate evidence that informs public health interventions

Position Title: Human Resources Manager

Reports to: Senior HR Manager Position

Location: Dar es Salaam, Tanzania

Job Description

The Human Resource Manager will be responsible for managing the recruitment and hiring process of new THPS staff and consultants, staff orientation with other departments and assessing staff training and professional development needs. S/He will also handle employee relations, payroll, benefits, and training and oversee staff performance appraisals. S/He will work under supervision of Senior HR Manager to ensure accurate and timely documentation of employees’ level of efforts. The position requires travel t fled officers of at least 15%.


Principal duties and responsibilities:

  • Provides support to technical and administrative team throughout the recruitment and hiring process for THPS staff and consultants
  • Orients new staff and short-term consultants on THPS, human resources processes, to be fully engaged in staff trainings/ interviewing and staff performance evaluation systems
  •  Ensures that all personnel file is good in order with complete employment records and ensure they are updated accordingly when changes happen.
  •  Manage monthly staff time sheet processing and follow up with correct billing processes
  • Use the current HR system to manage staff leave tracker and medical tracker
  • Act as a bridge between the staff health insurance company and THPS
  • I Together with the Senior HR Manager, assess staff training/development needs and recommend appropriate training options
  • Manage monthly payroll.
  • Processing new staff re allocation to the new regions, and other staff movement among the regions and THPS headquarters.
  •  Attend different HR forums and update THPS HR practices accordingly
  • Oversee the orientation of THPS new hired staff.
  • Other duties as assigned by supervisor

Qualifications Requirements

  • Bachelor Degree in Human Resource Management, Masters Degree in the same field.
  • I Minimum of 5 years’ relevant experience with reputable national organizations
  • Good knowledge of the Tanzania labor laws
  • Good computer skills particularly use of Human Resources Information systems spread sheet, power point and word processing.
  •  Excellent organizational skills including the ability to multitask
  • Be of high integrity and able to maintain confidentiality
  • Proven record to work under minimum supervision and meet deadlines
  • Self —motivation and good people management attributes
  • Reading, written, and verbal fluency in English and Kiswahili.

How to apply:

Interested applicants should send their application cover letter one page maximum and CV four pages maximum to (hr.thps@gmail.com) by 15 August, 2020 with a subject line of ‘THPS Human Resources Manager’. Only shortlisted applicants will be contacted. Please do not attach any certificates when submitting online.

THPS is an equal opportunity employer; women, people living with HIV/AIDS and people liv­ing with disability arc encouraged to apply.

Job Opportunity at Danish Refugee Council, Finance Assistant

Finance Assistant 

Who are we?
The Danish Refugee Council assists refugees and internally displaced persons across the globe:
we provide emergency aid, fight for their rights, and strengthen their opportunity for a brighter future.
We work in conflict-affected areas, along the displacement routes, and in the countries where
refugees settle. In cooperation with local communities, we strive for responsible and sustainable
solutions. We work toward successful integration and – whenever possible – for the fulfilment of the
wish to return home.

The Danish Refugee Council was founded in Denmark in 1956 and has since grown to become an international humanitarian organization with more than 7,000 staff and 8,000 volunteers. The DRC operation in Tanzania is established in October 2015. The operation is based in Nduta, Mtendeli and Nyangusu refugee camps. The area offices are located in Kibondo and Kasulu with a country office in Dar es Salaam. DRC established the operation in Burundi in October 2018. The country program is managed from Bujumbura under the supervision of the Tanzania Country Program. Our vision is a dignified life for all displaced.

All our efforts are based on our value compass: humanity, respect, independence and neutrality,
participation, and honesty and transparency.

Overall purpose of the role:
Under the supervision of the Finance Manger, the Finance Assistant provides financial and administrative support to DRC and partners as per DRC and donor regulations and procedures within the Country operations in Tanzania and Burundi. The Finance Assistant contributes to the development of country strategies, which are translated into action plans and day-to-day tasks. The Finance Assistant provides support and/or technical guidance to country operations while overseeing country activities.

Duties and Responsibilities
Responsibilities:
Finance and accounting

  • Daily accounting (bookkeeping) according to DRC operations handbook
  • Manage petty cash and clear cash advances upon request
  • Prepare weekly cash counts
  • Maintain proper filing of all financial documentation (vouchers, contracts, tender documents, etc.)
  • Cash Box counting and reconciliation according to the operations handbook
  • Track and prepare monthly reconciliations for bank statements
  • Process invoices and follow up with clients, suppliers and partners as needed
  • Process Payment to vendors through both bank cheques and Internet banking
  • Process tax payments
  • Process payment of incentive workers
  • Record accounts payable and accounts receivable
  • Routine record keeping and archiving
  • Correctly use DRC Dynamics functionalities in area of concern
  • Monitor and reconcile balance accounts
  •  Provide administrative support during budget preparation
  •  Participate in donor verifications and annual audits

Reporting

  • Assist with collecting, reviewing, correcting and filing all financial progress reports from the partners
  • Support financial report preparations
  • Submit progress and status reports

Required:
Experience and technical competencies:

  • Minimum 1 year of relevant work experience
  • Experience with carrying out admin tasks
  •  Good communication skills
  • Advanced proficiency in Excel
  • Basic proficiency in PowerPoint and Word
  • Well-developed organizational and planning skills in order to meet deadlines
  • NGO experience
  • Advanced English proficiency
  • Fluency in Swahili

All DRC roles are required to master DRC’s core competencies:

  • Striving for excellence: Focusing on reaching results while ensuring efficient processes.
  • Collaborating: Involving relevant parties and encouraging feedback.
  • Taking the lead: Taking ownership and initiative while aiming for innovation.
  • Communicating: Listening and speaking effectively and honestly.
  • Demonstrating integrity: Upholding and promoting the highest standards of ethical and professional conduct in relation to DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment.

Education:

  • Diploma or equivalent professional qualification

Languages:

  • English (Fluent, written and spoken)
  • Swahili (Fluent, written and spoken)

We offer
Contract length: 1 Year renewable subject to Performance and Funding.
Level: I.2
Location: Kibondo, Tanzania
Start date: 1st September 2020

Application process
Interested? Then apply for this position by clicking on the apply button.
All applicants must send a cover letter (max 1 page) and an updated CV (max 3 pages). Both must be in the same language as this vacancy note. CV only applications and applications sent by email will not be considered.

If you have questions or are facing problems with the online application process, please contact job@drc.dk

Applications close 10th August 2020.

Need further information?
If you have questions or are facing problems with the online application process, please visit drc.ngo/jobsupport.

For further information about the Danish Refugee Council, please consult our website www.drc.org

DRC as an employer
By working in DRC, you will be joining a global workforce of around 8000 employees in 40 countries. We pride ourselves on our:

Professionalism, impact & expertise
Humanitarian approach & the work we do
Purpose, meaningfulness & own contribution
Culture, values & strong leadership
Fair compensation & continuous development
Read more here about what our employees say about working in DRC.

DRC’s capacity to ensure the protection of and assistance to refugees, IDP’s and other persons of concern depends on the ability of our staff to uphold and promote the highest standards of ethical and professional conduct in relation DRC’s values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment. DRC conducts thorough and comprehensive background checks as part of the recruitment process. Visit drc.ngo to read more about what we do to secure robust safeguarding mechanisms.

If you have questions or are facing problems with the online application process, please visit drc.ngo/jobsupport.

Application due: 10 August, 2020

CLICK HERE TO APPLY

Job Opportunity at AzamPay, IT Assistant Manager

 IT  Assistant Manager  

WE’RE HIRING

WE HAVE EXCITING NEW POSITIONS

Responsible for ensuring that computing system and equipment are operating effectively and efficiently

  • Degree in IT related field
  • 5 years of experience in managing IT infrastructure and services such as network, servers, databases, cloud computing monitoring tools etc.
  • Excellent analytical and problem-solving skills
  • Knowledge of Nagios or similar software a plus

WORK PLACE

AzamPay head office, Masaki, Dar es Salaam. TZ

Email your CV at hr@azampay.com

Job Opportunity at ICAP, Technical Officer – Emergency Response

Technical Officer – Emergency Response  

Job no: 493088
Work type: Regular Full-Time
Location: Tanzania – Dar es Salam, Tanzania – Kagera, Tanzania – Mwanza
Categories: Program Management/Implementation/Support

ICAP at Columbia University, a global health leader situated within the Columbia University Mailman School of Public Health in New York City, seeks Technical Officer – Emergency Response to be based in ICAP Tanzania offices including the Dar es Salaam and regional offices.

Technical Officer-Emergency Response will be responsible for overseeing the planning and implementation of strategies to respond to public health crises at the national, regional and district levels.


To view detailed job description please click here Download File Job Description – Technical Officer – Emergency Response.pdf

Columbia University is an equal opportunity and affirmative action employer. It does not discriminate against employees or applicants for employment on the basis of race, color, sex, gender, religion, creed, national and ethnic origin, age, citizenship, status as a perceived or actual victim of domestic violence, disability, marital status, sexual orientation, status as a Vietnam era or disabled veteran, or any other legally protected status.”

Applications close: 12 Aug 2020 E. Africa Standard Time

CLICK HERE TO APPLY

Names Called for Interview Released on 01st August, 2020 by Public Service Recruitment Secretariat


The Public Service Recruitment Secretariat (PSRS) is a government organ
with a status of independent Department established specifically to
facilitate the recruitment process of employees to the Public Service.

Public Service Recruitment Secretariat was established by the Public
Service Act No. 8 0f 2002 as amended by Act No. 18 of 2007, section
29(1).
Names released on behalf of:  THE INSTITUTE OF ACCOUNTANCY ARUSHA (IAA).
 Download PDF files written in SWAHILI with all names and more details for this interview by follow the link below…..

Interview Dates: From 10th to 11th August, 2020.

DOWNLOAD PDF FILE HERE.

Warning: Any Job Vacancy Requesting Payment is a Scam

Jobs DSM at VODACOM Tanzania, M-Commerce Marketing Executive


Position: M-Commerce Marketing Executive


Posting Country: TZ
Date Posted:   31-Jul-2020
Full Time / Part Time: Full Time
Contract Type: Permanent
Joining Vodacom is more than a job, what we do matters. We don’t just
carry minutes, texts and data – we carry people’s lives. And that’s a
huge responsibility. If you think for a minute about the people you rely
on…the likelihood is they rely on us.

Customers are at the heart of everything we do and we want to make a
difference to the lives of our customers, and the communities in which
we live and work. We support our people to give something back to the
causes that mean the most to them through helping them give time and
money to the charities they love.

And what’s it like to work here? We have created an environment where
you can look forward to coming to work and are empowered to be at your
best. We offer flexibility in how you work that helps you do your job in
a way that suits you, opportunities to help you grow and progress
throughout your career and a choice of benefits to suit your lifestyle.

JOB PURPOSE
Working with the M-Commerce Marketing Manager to deliver M-commerce
revenue and customer KPIs through executing Marketing initiatives for
M-Pesa consumers, Businesses, merchants and strategic partners. Work
with all departments to ensure products and service delivery for new and
existing customers and businesses in the M-Pesa portfolio by designing,
managing and executing the right mix of the go to Market roadmap and
strategy.

KEY ACCOUNTABILITIES
Communication development

  • Brief & manage development of communication elements/campaigns
    for M-Commerce campaigns, products, services, enhancements, events,
    partnerships and collateral.

Product launches

  • Oversee plans & execution of launch events and press conferences
    to deliver M-Commerce go to market for new products, campaigns or
    strategic partnerships.

Media & PR

  • Design, execute, analyze and monitor media strategy and plans for
    various M-Pesa campaigns for ATL media, Digital media and OOH. Monitor
    media placements and compliance reports and track the Return on
    investment for all M-Pesa media executions in line with M-Pesa revenue,
    customer and brand KPIs.

Market intelligence

  • Manage surveys and insights for customers, market understanding for decision making.
  • Keep track of all trends, innovations, events and market dynamics in
    the M-Commerce landscape to ensure the M-Pesa brand remains on edge.

New channels to Market

  • Manage go to Market relationships with strategic partners on the
    payments ecosystem as well as financial services in delivering the
    M-Pesa roadmap.

POS Management

  • POS planning, Production & deployment for products and campaigns
    with sales teams to achieve maximum visibility for the M-Pesa brand
    across Merchant outlets, agent outlets as well as the general public.

Simulation & training

  • Oversee quality assurance, Training and call center knowledge for new M-Commerce products and services

Cross functional executions

  • Input to decisions on new propositions, product mix and services by
    working with business analysts and product managers to design and
    deliver M-Commerce systems, products and services to meet customers’
    requirements.
  • Work with MIS to track impact of all promotions, incentives
  • Work with business development teams to design and track the
    performance of CVM initiatives for different products and promotions
  • Work with Finance teams on end to end financial executions for
    M-Pesa rollouts. Purchase orders, GRNs, payments for all service
    providers. 



QUALIFICATIONS & EXPERIENCE

  • 3-5 years relevant experience in Marketing/Sales and account management role.
  • Relevant post graduate diploma or degree, commercial focus preferred.
  • Swahili & English (fluent)

Job Responsibilities

  • Demonstrates a good understanding of procedures and concepts through
    extensive experience and advises on the delivery of planning and
    developing full end to end projects that focus on most strategic topics,
    setting the future direction of the business;
  • Executes administrative activities related to ExCos strategic
    direction and ensures execution is in collaboration with Group and local
    markets;
  • Supports the team to deliver activities for definition and
    coordination of the Group annual strategy process, to include
    transforming strategy into actions defining and tracking progress
    against strategic priorities identifying and asking key questions;
  • Uses communication skills to exchange ideas and information in a
    concise and logical way to support the delivery of identifying
    opportunities and threats across the industry and technology landscape;
  • Maintains and supports strong relations and helps share the progress
    of the digital journey with key stakeholders and identifies
    opportunities and risks to support Group and Local Markets in the
    delivery of the overall programme;
  • Performs other job-related duties or tasks defined by the supervisor or resulting from assigned agendas; 

Skills

  • Business Partnering
  • Business Acumen
  • Strategy and Vision
  • Data Driven Decision Making
  • Expert Communication

Commitment from Vodacom
Vodacom is committed to attracting, developing and retaining the very
best people by offering a flexible, motivating and inclusive workplace
in which talent is truly recognized, developed and rewarded. We believe
that diversity plays an important role in the success of our business
and we are committed to creating an inclusive work environment which
respects, values, celebrates and makes the most of people’s individual
differences – we are not only multinational but multicultural too. At
Vodacom you will have access to our excellent flexible benefits
programme that you would expect from any global company. 

TO APPLY CLICK HERE

Warning: Any Job Vacancy Requesting Payment is a Scam

2 Job Opportunities COAST and DSM at VODACOM Tanzania, M-Pesa Regional Manager – NAFASI ZA KAZI

Position: M-Pesa Regional Manager – Coast & DSM

Posting Country: TZ
Date Posted:   31-Jul-2020
Full Time / Part Time: Full Time
Contract Type: Permanent
Joining Vodacom is more than a job, what we do matters. We don’t just carry minutes, texts and data – we carry people’s lives. And that’s a huge responsibility. If you think for a minute about the people you rely on…the likelihood is they rely on us.

Customers are at the heart of everything we do and we want to make a difference to the lives of our customers, and the communities in which we live and work. We support our people to give something back to the causes that mean the most to them through helping them give time and money to the charities they love.

And what’s it like to work here? We have created an environment where you can look forward to coming to work and are empowered to be at your best. We offer flexibility in how you work that helps you do your job in a way that suits you, opportunities to help you grow and progress throughout your career and a choice of benefits to suit your lifestyle.
 
 JOB PURPOSE
Manage and Grow Vodacom M-Pesa Business across KPIs in the regions. While reporting to Regional EHOD and dotted line to EHOD- M-commerce Distribution operations to Lead and support M-Pesa partners and Customers by putting up a strategic onground commercial plan and see to its successful implementation. Coordinate with all stakeholders and project manage all M-Pesa ATL and BTL campaigns and foster M-Pesa footprint in order to maximize Customers Mobile money activities and grow M-Pesa Revenue Market Share. Effective M-Pesa partners’ management and Maintain close watch on market dynamics including competitor activities that affect M-Pesa business and recommend mitigations.

KEY ACCOUNTABILITIES

  • Design and implement M-Pesa Regional commercial plan in line with Overall Vodacom M-Pesa Annual strategy to increase the width and depth of M-Pesa distribution, which would translate into increasing M-Pesa customers and revenues in relation to regional targets.
  • Coordinate sales and distribution activities within the region including wakalas, super agents, aggregators, merchants. Ensure timely resolution of issues and management such as but not limited to float management, SIM replacements etc. Work to ensure M-Pesa Distributions and footprint is the largest in the country.
  • Manage Coordinate and support distributors/dealers and other partners in the region whilst optimizing Distribution partners’ returns in terms of ROI and ensure mutually healthy returns.
  • Information mining to facilitate M-Pesa performance review and relevant action plan at the Region/Territory/town level and prepare weekly reports for management meetings.
  • Develop and Execute approved, quarterly and on demand tactical plans to ensure M-Pesa Growth continuity despite market dynamics.

QUALIFICATION & EXPERIENCE

  • Bachelor’s degree in a business related course.
  • 3-5 years of varied experience in Mobile Money ~ 2years at a senior level.
  • Extensive knowledge of telecoms business and value chain and sound understanding of distribution models and route to market.
  • Telecom analytical skills both local and regional.
  • Mobile Money commercial analysis skills

Skills

  • Dynamic Prioritisation and Multi Tasking
  • Business Partnering
  • Requirements Analysis
  • Change and Adaptability
  • Data Driven Decision Making
  • Complexity Management
  • Expert Communication
  • Drives Continuous Improvement

Commitment from Vodacom
Vodacom is committed to attracting, developing and retaining the very best people by offering a flexible, motivating and inclusive workplace in which talent is truly recognized, developed and rewarded. We believe that diversity plays an important role in the success of our business and we are committed to creating an inclusive work environment which respects, values, celebrates and makes the most of people’s individual differences – we are not only multinational but multicultural too. At Vodacom you will have access to our excellent flexible benefits programme that you would expect from any global company.
 
TO APPLY CLICK HERE

Job Opportunity LAKE ZONE at VODACOM Tanzania, M-Pesa Regional Manager-Lake – NAFASI ZA KAZI

Position: M-Pesa Regional Manager-Lake

Posting Country: TZ
Date Posted:   31-Jul-2020
Full Time / Part Time: Full Time
Contract Type: Permanent
Joining Vodacom is more than a job, what we do matters. We don’t just carry minutes, texts and data – we carry people’s lives. And that’s a huge responsibility. If you think for a minute about the people you rely on…the likelihood is they rely on us.

Customers are at the heart of everything we do and we want to make a difference to the lives of our customers, and the communities in which we live and work. We support our people to give something back to the causes that mean the most to them through helping them give time and money to the charities they love.

And what’s it like to work here? We have created an environment where you can look forward to coming to work and are empowered to be at your best. We offer flexibility in how you work that helps you do your job in a way that suits you, opportunities to help you grow and progress throughout your career and a choice of benefits to suit your lifestyle.

JOB PURPOSE
Manage and Grow Vodacom M-Pesa Business across KPIs in the regions. While reporting to Regional EHOD and dotted line to EHOD- M-commerce Distribution operations to Lead and support M-Pesa partners and Customers by putting up a strategic onground commercial plan and see to its successful implementation. Coordinate with all stakeholders and project manage all M-Pesa ATL and BTL campaigns and foster M-Pesa footprint in order to maximize Customers Mobile money activities and grow M-Pesa Revenue Market Share. Effective M-Pesa partners’ management and Maintain close watch on market dynamics including competitor activities that affect M-Pesa business and recommend mitigations.

KEY ACCOUNTABILITIES

  • Design and implement M-Pesa Regional commercial plan in line with Overall Vodacom M-Pesa Annual strategy to increase the width and depth of M-Pesa distribution, which would translate into increasing M-Pesa customers and revenues in relation to regional targets.
  • Coordinate sales and distribution activities within the region including wakalas, super agents, aggregators, merchants. Ensure timely resolution of issues and management such as but not limited to float management, SIM replacements etc. Work to ensure M-Pesa Distributions and footprint is the largest in the country.
  • Manage Coordinate and support distributors/dealers and other partners in the region whilst optimizing Distribution partners’ returns in terms of ROI and ensure mutually healthy returns.
  • Information mining to facilitate M-Pesa performance review and relevant action plan at the Region/Territory/town level and prepare weekly reports for management meetings.
  • Develop and Execute approved, quarterly and on demand tactical plans to ensure M-Pesa Growth continuity despite market dynamics.

QUALIFICATION & EXPERIENCE

  • Bachelor’s degree in a business related course.
  • 3-5 years of varied experience in Mobile Money ~ 2years at a senior level.
  • Extensive knowledge of telecoms business and value chain and sound understanding of distribution models and route to market.
  • Telecom analytical skills both local and regional.
  • Mobile Money commercial analysis skills

Skills

  • Dynamic Prioritisation and Multi Tasking
  • Business Partnering
  • Requirements Analysis
  • Change and Adaptability
  • Data Driven Decision Making
  • Complexity Management
  • Expert Communication
  • Drives Continuous Improvement

Commitment from Vodacom
Vodacom is committed to attracting, developing and retaining the very best people by offering a flexible, motivating and inclusive workplace in which talent is truly recognized, developed and rewarded. We believe that diversity plays an important role in the success of our business and we are committed to creating an inclusive work environment which respects, values, celebrates and makes the most of people’s individual differences – we are not only multinational but multicultural too. At Vodacom you will have access to our excellent flexible benefits programme that you would expect from any global company.

TO APPLY CLICK HERE

Job Opportunity DSM at VODACOM Tanzania, M-Commerce Marketing Executive – NAFASI ZA KAZI

Position: M-Commerce Marketing Executive

Posting Country: TZ
Date Posted:   31-Jul-2020
Full Time / Part Time: Full Time
Contract Type: Permanent
Joining Vodacom is more than a job, what we do matters. We don’t just carry minutes, texts and data – we carry people’s lives. And that’s a huge responsibility. If you think for a minute about the people you rely on…the likelihood is they rely on us.

Customers are at the heart of everything we do and we want to make a difference to the lives of our customers, and the communities in which we live and work. We support our people to give something back to the causes that mean the most to them through helping them give time and money to the charities they love.

And what’s it like to work here? We have created an environment where you can look forward to coming to work and are empowered to be at your best. We offer flexibility in how you work that helps you do your job in a way that suits you, opportunities to help you grow and progress throughout your career and a choice of benefits to suit your lifestyle.

JOB PURPOSE
Working with the M-Commerce Marketing Manager to deliver M-commerce revenue and customer KPIs through executing Marketing initiatives for M-Pesa consumers, Businesses, merchants and strategic partners. Work with all departments to ensure products and service delivery for new and existing customers and businesses in the M-Pesa portfolio by designing, managing and executing the right mix of the go to Market roadmap and strategy.

KEY ACCOUNTABILITIES
Communication development

  • Brief & manage development of communication elements/campaigns for M-Commerce campaigns, products, services, enhancements, events, partnerships and collateral.

Product launches

  • Oversee plans & execution of launch events and press conferences to deliver M-Commerce go to market for new products, campaigns or strategic partnerships.

Media & PR

  • Design, execute, analyze and monitor media strategy and plans for various M-Pesa campaigns for ATL media, Digital media and OOH. Monitor media placements and compliance reports and track the Return on investment for all M-Pesa media executions in line with M-Pesa revenue, customer and brand KPIs.

Market intelligence

  • Manage surveys and insights for customers, market understanding for decision making.
  • Keep track of all trends, innovations, events and market dynamics in the M-Commerce landscape to ensure the M-Pesa brand remains on edge.

New channels to Market

  • Manage go to Market relationships with strategic partners on the payments ecosystem as well as financial services in delivering the M-Pesa roadmap.

POS Management

  • POS planning, Production & deployment for products and campaigns with sales teams to achieve maximum visibility for the M-Pesa brand across Merchant outlets, agent outlets as well as the general public.

Simulation & training

  • Oversee quality assurance, Training and call center knowledge for new M-Commerce products and services

Cross functional executions

  • Input to decisions on new propositions, product mix and services by working with business analysts and product managers to design and deliver M-Commerce systems, products and services to meet customers’ requirements.
  • Work with MIS to track impact of all promotions, incentives
  • Work with business development teams to design and track the performance of CVM initiatives for different products and promotions
  • Work with Finance teams on end to end financial executions for M-Pesa rollouts. Purchase orders, GRNs, payments for all service providers. 


QUALIFICATIONS & EXPERIENCE

  • 3-5 years relevant experience in Marketing/Sales and account management role.
  • Relevant post graduate diploma or degree, commercial focus preferred.
  • Swahili & English (fluent)

Job Responsibilities

  • Demonstrates a good understanding of procedures and concepts through extensive experience and advises on the delivery of planning and developing full end to end projects that focus on most strategic topics, setting the future direction of the business;
  • Executes administrative activities related to ExCos strategic direction and ensures execution is in collaboration with Group and local markets;
  • Supports the team to deliver activities for definition and coordination of the Group annual strategy process, to include transforming strategy into actions defining and tracking progress against strategic priorities identifying and asking key questions;
  • Uses communication skills to exchange ideas and information in a concise and logical way to support the delivery of identifying opportunities and threats across the industry and technology landscape;
  • Maintains and supports strong relations and helps share the progress of the digital journey with key stakeholders and identifies opportunities and risks to support Group and Local Markets in the delivery of the overall programme;
  • Performs other job-related duties or tasks defined by the supervisor or resulting from assigned agendas; 

Skills

  • Business Partnering
  • Business Acumen
  • Strategy and Vision
  • Data Driven Decision Making
  • Expert Communication

Commitment from Vodacom
Vodacom is committed to attracting, developing and retaining the very best people by offering a flexible, motivating and inclusive workplace in which talent is truly recognized, developed and rewarded. We believe that diversity plays an important role in the success of our business and we are committed to creating an inclusive work environment which respects, values, celebrates and makes the most of people’s individual differences – we are not only multinational but multicultural too. At Vodacom you will have access to our excellent flexible benefits programme that you would expect from any global company. 

TO APPLY CLICK HERE

Job Opportunity at Restless Development Tanzania, Procurement Training Consultant – NAFASI ZA KAZI

Procurement Training Consultant – Tanzania

Details
Salary: Paid
Location: Tanzania
Closing date: 05th August 2020

Background
We are Restless Development, a youthful, dynamic and innovative national agency which carries the banner for youth led development in Tanzania and globally. Everything we do is led by and through young people. We are who we serve, placing young people at the forefront of change, empowering them to take leadership roles addressing the most urgent issues facing their communities. As the leading agency for youth led development, we put young people at the heart of our work, from community to board level.

We recognize young people as an asset, who can and do contribute to, and lead change. Our vision is A world where young people are at the forefront of change and development, achieving a just and sustainable world for all. We champion the engagement, position, and ultimately the influence of young people at every stage of development.

We intend to enhance the skills and knowledge of our procurement unit with standard procurement procedures under donor funded projects for goods, equipment, services, and consultancies. The training the consultant will deliver is expected to take 5 days, tentatively from 10th-14th August 2020.

Key Deliverables & Objectives of the Assignment

  • Effective and efficient Management of the procurement process and logistics. Procurement Procedures: From the beginning of the purchase till delivery the items
  • Procurement of goods, services and consultancy. Key steps, Challenges and Mitigations.
  • Strategic procurement planning; for Donor funded projects to archive organization objectives. Procurement plan that ensure project timelines related to procurement and deliverable are met as planned.
  • Develop skills in strategic sourcing of preferred service providers and consultants.
  • Enhance effective, efficient and optimal total procurement costing
  • Tracking and analyzing overall purchase
  • Procurement fraud; understand how, where and when it occurs, detect, investigate and prepare professional report.
  • Preparation of sound technical specification, terms of reference, expression of interest, proposal and other tender documents.
  • Procurement evaluation process, conduct of due diligence and preparation of evaluation report.
  • Procurement contract management for consultancy, goods and services.
  • Good Governance and Ethics in Procurement and logistics management
  • Effective Procurement Negotiation skills; technique and tactics
  • Risk Based procurement audit and effective responses to audit queries able to minimize external and internal audit queries by providing effective, acceptable and implementable responses.
  • Tendering Process: how to advertising, opening it, select vendors. etc
  • Physical Assets management and Strategic Inventory control and management
  • Procurement Policy and Procedure
  • Understand and identify Supply chain risks
  • Prepare and implement risk management framework in procurement chain 

How do I apply?
For more information about the skills and experience required for this position as well as details about payment for services please refer to the Terms of Reference linked above.
To apply, please submit a detailed technical proposal and financial proposal to jobstanzania@restlessdevelopment.org by 5th August 2020. Your application email should have subject “trainer to procurement unit”

New Job Opportunity at VODACOM Tanzania – M-Pesa S&D Channel Executive – NAFASI ZA KAZI

Position: M-Pesa S&D Channel Executive

Posting Country: TZ
Date Posted:   01-Aug-2020
Full Time / Part Time: Full Time
Contract Type: Permanent

Joining Vodacom is more than a job, what we do matters. We don’t just carry minutes, texts and data – we carry people’s lives. And that’s a huge responsibility. If you think for a minute about the people you rely on…the likelihood is they rely on us.

Customers are at the heart of everything we do and we want to make a difference to the lives of our customers, and the communities in which we live and work. We support our people to give something back to the causes that mean the most to them through helping them give time and money to the charities they love.

And what’s it like to work here? We have created an environment where you can look forward to coming to work and are empowered to be at your best. We offer flexibility in how you work that helps you do your job in a way that suits you, opportunities to help you grow and progress throughout your career and a choice of benefits to suit your lifestyle.

JOB PURPOSE
Support M-Pesa Limited distribution channels and sales partners. The role requires to drive channels and partner’s productivity through design and manage promotions and campaign, performance management and engagement. The role requires working in conjunction with Product/business team, other departments, plan and perform the activities required to promote M-Pesa products and services in order to achieve the set targets.
Provide cross operational support to internal and external partners operating with M-Pesa Limited for Sales and distribution purpose.

KEY ACCOUNTABILITIES

  • Develop M-pesa Sales channel and partner’s promotions and campaigns, and manage them to achieve intended goals.
  • Work together with IT and Business team, Brand and Marketing Communications, Customer Service and other departments to ensure the objectives are achieved.
  • Coordinate sales and distribution activities and all Go to Market also manage all productivity of such activities.
  • Manage all internal and external M-Pesa Limited partners to drive the initiatives from other departments (Business team) to boost the M-Pesa Usage and retention of all Agents.
  • Manage Churn rate for M-Pesa Agents and Segmentation to boost Agents Support to grow M-Pesa revenue.
  • Channel performance management
  • Ensure Agents availability up to ward level and performing transactions Daily/Monthly.
  • Design and manage M-Pesa Agent business and report the suspicions to compliance department on Monthly/weekly/Daily 

QUALIFICATION & EXPERIENCE

  • Bachelor’s degree in a business related course.
  • 1-3 years of varied experience in Mobile Money
  • Extensive knowledge of telecoms business and value chain and sound understanding of distribution models and route to market.
  • Telecom analytical skills both local and regional.
  • Mobile Money commercial analysis skills

Job Responsibilities

  • Provides operational support to sales teams/channels to support the smooth functioning of the frontline channels, to include knowledge base of products and services, bid management, systems management, updating content, training and reporting ;
  • Understands the potential of each customer and marshal resource availability to maximise revenues;
  • Supports with analyses of existing gaps, defining improvement actions and identifying opportunities to enhance performance;
  • Helps team in translating customer needs into functional requirements, reflects local aspects of Vodafone Business within regional footprint;
  • Provides administrative support in measuring the impact of sales led changes on the key sales metrics;
  • Coordinates effectively with other teams when implementing new solutions, products, services or new propositions;
  • May deliver assigned tasks in ensuring that Vodafone products and services are supported to service level agreements and that overall quality is guaranteed Service Management);
  •  May deliver assigned tasks in controlling and analysing the productivity of sales people and suggest improvements to guidelines;
  • Performs other job-related duties or tasks defined by the supervisor or resulting from assigned agendas; 

Skills

  • Dynamic Prioritisation and Multi Tasking
  • Business Partnering
  • Requirements Analysis
  • Change and Adaptability
  • Data Driven Decision Making
  • Complexity Management
  • Expert Communication
  • Drives Continuous Improvement

Commitment from Vodacom
Vodacom is committed to attracting, developing and retaining the very best people by offering a flexible, motivating and inclusive workplace in which talent is truly recognized, developed and rewarded. We believe that diversity plays an important role in the success of our business and we are committed to creating an inclusive work environment which respects, values, celebrates and makes the most of people’s individual differences – we are not only multinational but multicultural too. At Vodacom you will have access to our excellent flexible benefits programme that you would expect from any global company.

TO APPLY CLICK HERE

New Job Opportunity at VODACOM Tanzania – M-Pesa S&D Channel Executive

Position: M-Pesa S&D Channel Executive

Posting Country: TZ
Date Posted:   01-Aug-2020
Full Time / Part Time: Full Time
Contract Type: Permanent

Joining Vodacom is more than a job, what we do matters. We don’t just carry minutes, texts and data – we carry people’s lives. And that’s a huge responsibility. If you think for a minute about the people you rely on…the likelihood is they rely on us.

Customers are at the heart of everything we do and we want to make a difference to the lives of our customers, and the communities in which we live and work. We support our people to give something back to the causes that mean the most to them through helping them give time and money to the charities they love.

And what’s it like to work here? We have created an environment where you can look forward to coming to work and are empowered to be at your best. We offer flexibility in how you work that helps you do your job in a way that suits you, opportunities to help you grow and progress throughout your career and a choice of benefits to suit your lifestyle.

JOB PURPOSE
Support M-Pesa Limited distribution channels and sales partners. The role requires to drive channels and partner’s productivity through design and manage promotions and campaign, performance management and engagement. The role requires working in conjunction with Product/business team, other departments, plan and perform the activities required to promote M-Pesa products and services in order to achieve the set targets.
Provide cross operational support to internal and external partners operating with M-Pesa Limited for Sales and distribution purpose.

KEY ACCOUNTABILITIES

  • Develop M-pesa Sales channel and partner’s promotions and campaigns, and manage them to achieve intended goals.
  • Work together with IT and Business team, Brand and Marketing Communications, Customer Service and other departments to ensure the objectives are achieved.
  • Coordinate sales and distribution activities and all Go to Market also manage all productivity of such activities.
  • Manage all internal and external M-Pesa Limited partners to drive the initiatives from other departments (Business team) to boost the M-Pesa Usage and retention of all Agents.
  • Manage Churn rate for M-Pesa Agents and Segmentation to boost Agents Support to grow M-Pesa revenue.
  • Channel performance management
  • Ensure Agents availability up to ward level and performing transactions Daily/Monthly.
  • Design and manage M-Pesa Agent business and report the suspicions to compliance department on Monthly/weekly/Daily 

QUALIFICATION & EXPERIENCE

  • Bachelor’s degree in a business related course.
  • 1-3 years of varied experience in Mobile Money
  • Extensive knowledge of telecoms business and value chain and sound understanding of distribution models and route to market.
  • Telecom analytical skills both local and regional.
  • Mobile Money commercial analysis skills

Job Responsibilities

  • Provides operational support to sales teams/channels to support the smooth functioning of the frontline channels, to include knowledge base of products and services, bid management, systems management, updating content, training and reporting ;
  • Understands the potential of each customer and marshal resource availability to maximise revenues;
  • Supports with analyses of existing gaps, defining improvement actions and identifying opportunities to enhance performance;
  • Helps team in translating customer needs into functional requirements, reflects local aspects of Vodafone Business within regional footprint;
  • Provides administrative support in measuring the impact of sales led changes on the key sales metrics;
  • Coordinates effectively with other teams when implementing new solutions, products, services or new propositions;
  • May deliver assigned tasks in ensuring that Vodafone products and services are supported to service level agreements and that overall quality is guaranteed Service Management);
  •  May deliver assigned tasks in controlling and analysing the productivity of sales people and suggest improvements to guidelines;
  • Performs other job-related duties or tasks defined by the supervisor or resulting from assigned agendas; 

Skills

  • Dynamic Prioritisation and Multi Tasking
  • Business Partnering
  • Requirements Analysis
  • Change and Adaptability
  • Data Driven Decision Making
  • Complexity Management
  • Expert Communication
  • Drives Continuous Improvement

Commitment from Vodacom
Vodacom is committed to attracting, developing and retaining the very best people by offering a flexible, motivating and inclusive workplace in which talent is truly recognized, developed and rewarded. We believe that diversity plays an important role in the success of our business and we are committed to creating an inclusive work environment which respects, values, celebrates and makes the most of people’s individual differences – we are not only multinational but multicultural too. At Vodacom you will have access to our excellent flexible benefits programme that you would expect from any global company.

TO APPLY CLICK HERE

Job Opportunity at Restless Development Tanzania, Procurement Training Consultant

Procurement Training Consultant – Tanzania

Details
Salary: Paid
Location: Tanzania
Closing date: 05th August 2020

Background
We are Restless Development, a youthful, dynamic and innovative national agency which carries the banner for youth led development in Tanzania and globally. Everything we do is led by and through young people. We are who we serve, placing young people at the forefront of change, empowering them to take leadership roles addressing the most urgent issues facing their communities. As the leading agency for youth led development, we put young people at the heart of our work, from community to board level.

We recognize young people as an asset, who can and do contribute to, and lead change. Our vision is A world where young people are at the forefront of change and development, achieving a just and sustainable world for all. We champion the engagement, position, and ultimately the influence of young people at every stage of development.

We intend to enhance the skills and knowledge of our procurement unit with standard procurement procedures under donor funded projects for goods, equipment, services, and consultancies. The training the consultant will deliver is expected to take 5 days, tentatively from 10th-14th August 2020.

Key Deliverables & Objectives of the Assignment

  • Effective and efficient Management of the procurement process and logistics. Procurement Procedures: From the beginning of the purchase till delivery the items
  • Procurement of goods, services and consultancy. Key steps, Challenges and Mitigations.
  • Strategic procurement planning; for Donor funded projects to archive organization objectives. Procurement plan that ensure project timelines related to procurement and deliverable are met as planned.
  • Develop skills in strategic sourcing of preferred service providers and consultants.
  • Enhance effective, efficient and optimal total procurement costing
  • Tracking and analyzing overall purchase
  • Procurement fraud; understand how, where and when it occurs, detect, investigate and prepare professional report.
  • Preparation of sound technical specification, terms of reference, expression of interest, proposal and other tender documents.
  • Procurement evaluation process, conduct of due diligence and preparation of evaluation report.
  • Procurement contract management for consultancy, goods and services.
  • Good Governance and Ethics in Procurement and logistics management
  • Effective Procurement Negotiation skills; technique and tactics
  • Risk Based procurement audit and effective responses to audit queries able to minimize external and internal audit queries by providing effective, acceptable and implementable responses.
  • Tendering Process: how to advertising, opening it, select vendors. etc
  • Physical Assets management and Strategic Inventory control and management
  • Procurement Policy and Procedure
  • Understand and identify Supply chain risks
  • Prepare and implement risk management framework in procurement chain 

How do I apply?
For more information about the skills and experience required for this position as well as details about payment for services please refer to the Terms of Reference linked above.
To apply, please submit a detailed technical proposal and financial proposal to jobstanzania@restlessdevelopment.org by 5th August 2020. Your application email should have subject “trainer to procurement unit”

Job Opportunity DSM at VODACOM Tanzania, M-Commerce Marketing Executive

Position: M-Commerce Marketing Executive

Posting Country: TZ
Date Posted:   31-Jul-2020
Full Time / Part Time: Full Time
Contract Type: Permanent
Joining Vodacom is more than a job, what we do matters. We don’t just carry minutes, texts and data – we carry people’s lives. And that’s a huge responsibility. If you think for a minute about the people you rely on…the likelihood is they rely on us.

Customers are at the heart of everything we do and we want to make a difference to the lives of our customers, and the communities in which we live and work. We support our people to give something back to the causes that mean the most to them through helping them give time and money to the charities they love.

And what’s it like to work here? We have created an environment where you can look forward to coming to work and are empowered to be at your best. We offer flexibility in how you work that helps you do your job in a way that suits you, opportunities to help you grow and progress throughout your career and a choice of benefits to suit your lifestyle.

JOB PURPOSE
Working with the M-Commerce Marketing Manager to deliver M-commerce revenue and customer KPIs through executing Marketing initiatives for M-Pesa consumers, Businesses, merchants and strategic partners. Work with all departments to ensure products and service delivery for new and existing customers and businesses in the M-Pesa portfolio by designing, managing and executing the right mix of the go to Market roadmap and strategy.

KEY ACCOUNTABILITIES
Communication development

  • Brief & manage development of communication elements/campaigns for M-Commerce campaigns, products, services, enhancements, events, partnerships and collateral.

Product launches

  • Oversee plans & execution of launch events and press conferences to deliver M-Commerce go to market for new products, campaigns or strategic partnerships.

Media & PR

  • Design, execute, analyze and monitor media strategy and plans for various M-Pesa campaigns for ATL media, Digital media and OOH. Monitor media placements and compliance reports and track the Return on investment for all M-Pesa media executions in line with M-Pesa revenue, customer and brand KPIs.

Market intelligence

  • Manage surveys and insights for customers, market understanding for decision making.
  • Keep track of all trends, innovations, events and market dynamics in the M-Commerce landscape to ensure the M-Pesa brand remains on edge.

New channels to Market

  • Manage go to Market relationships with strategic partners on the payments ecosystem as well as financial services in delivering the M-Pesa roadmap.

POS Management

  • POS planning, Production & deployment for products and campaigns with sales teams to achieve maximum visibility for the M-Pesa brand across Merchant outlets, agent outlets as well as the general public.

Simulation & training

  • Oversee quality assurance, Training and call center knowledge for new M-Commerce products and services

Cross functional executions

  • Input to decisions on new propositions, product mix and services by working with business analysts and product managers to design and deliver M-Commerce systems, products and services to meet customers’ requirements.
  • Work with MIS to track impact of all promotions, incentives
  • Work with business development teams to design and track the performance of CVM initiatives for different products and promotions
  • Work with Finance teams on end to end financial executions for M-Pesa rollouts. Purchase orders, GRNs, payments for all service providers. 


QUALIFICATIONS & EXPERIENCE

  • 3-5 years relevant experience in Marketing/Sales and account management role.
  • Relevant post graduate diploma or degree, commercial focus preferred.
  • Swahili & English (fluent)

Job Responsibilities

  • Demonstrates a good understanding of procedures and concepts through extensive experience and advises on the delivery of planning and developing full end to end projects that focus on most strategic topics, setting the future direction of the business;
  • Executes administrative activities related to ExCos strategic direction and ensures execution is in collaboration with Group and local markets;
  • Supports the team to deliver activities for definition and coordination of the Group annual strategy process, to include transforming strategy into actions defining and tracking progress against strategic priorities identifying and asking key questions;
  • Uses communication skills to exchange ideas and information in a concise and logical way to support the delivery of identifying opportunities and threats across the industry and technology landscape;
  • Maintains and supports strong relations and helps share the progress of the digital journey with key stakeholders and identifies opportunities and risks to support Group and Local Markets in the delivery of the overall programme;
  • Performs other job-related duties or tasks defined by the supervisor or resulting from assigned agendas; 

Skills

  • Business Partnering
  • Business Acumen
  • Strategy and Vision
  • Data Driven Decision Making
  • Expert Communication

Commitment from Vodacom
Vodacom is committed to attracting, developing and retaining the very best people by offering a flexible, motivating and inclusive workplace in which talent is truly recognized, developed and rewarded. We believe that diversity plays an important role in the success of our business and we are committed to creating an inclusive work environment which respects, values, celebrates and makes the most of people’s individual differences – we are not only multinational but multicultural too. At Vodacom you will have access to our excellent flexible benefits programme that you would expect from any global company. 

TO APPLY CLICK HERE

Job Opportunity LAKE ZONE at VODACOM Tanzania, M-Pesa Regional Manager-Lake

Position: M-Pesa Regional Manager-Lake

Posting Country: TZ
Date Posted:   31-Jul-2020
Full Time / Part Time: Full Time
Contract Type: Permanent
Joining Vodacom is more than a job, what we do matters. We don’t just carry minutes, texts and data – we carry people’s lives. And that’s a huge responsibility. If you think for a minute about the people you rely on…the likelihood is they rely on us.

Customers are at the heart of everything we do and we want to make a difference to the lives of our customers, and the communities in which we live and work. We support our people to give something back to the causes that mean the most to them through helping them give time and money to the charities they love.

And what’s it like to work here? We have created an environment where you can look forward to coming to work and are empowered to be at your best. We offer flexibility in how you work that helps you do your job in a way that suits you, opportunities to help you grow and progress throughout your career and a choice of benefits to suit your lifestyle.

JOB PURPOSE
Manage and Grow Vodacom M-Pesa Business across KPIs in the regions. While reporting to Regional EHOD and dotted line to EHOD- M-commerce Distribution operations to Lead and support M-Pesa partners and Customers by putting up a strategic onground commercial plan and see to its successful implementation. Coordinate with all stakeholders and project manage all M-Pesa ATL and BTL campaigns and foster M-Pesa footprint in order to maximize Customers Mobile money activities and grow M-Pesa Revenue Market Share. Effective M-Pesa partners’ management and Maintain close watch on market dynamics including competitor activities that affect M-Pesa business and recommend mitigations.

KEY ACCOUNTABILITIES

  • Design and implement M-Pesa Regional commercial plan in line with Overall Vodacom M-Pesa Annual strategy to increase the width and depth of M-Pesa distribution, which would translate into increasing M-Pesa customers and revenues in relation to regional targets.
  • Coordinate sales and distribution activities within the region including wakalas, super agents, aggregators, merchants. Ensure timely resolution of issues and management such as but not limited to float management, SIM replacements etc. Work to ensure M-Pesa Distributions and footprint is the largest in the country.
  • Manage Coordinate and support distributors/dealers and other partners in the region whilst optimizing Distribution partners’ returns in terms of ROI and ensure mutually healthy returns.
  • Information mining to facilitate M-Pesa performance review and relevant action plan at the Region/Territory/town level and prepare weekly reports for management meetings.
  • Develop and Execute approved, quarterly and on demand tactical plans to ensure M-Pesa Growth continuity despite market dynamics.

QUALIFICATION & EXPERIENCE

  • Bachelor’s degree in a business related course.
  • 3-5 years of varied experience in Mobile Money ~ 2years at a senior level.
  • Extensive knowledge of telecoms business and value chain and sound understanding of distribution models and route to market.
  • Telecom analytical skills both local and regional.
  • Mobile Money commercial analysis skills

Skills

  • Dynamic Prioritisation and Multi Tasking
  • Business Partnering
  • Requirements Analysis
  • Change and Adaptability
  • Data Driven Decision Making
  • Complexity Management
  • Expert Communication
  • Drives Continuous Improvement

Commitment from Vodacom
Vodacom is committed to attracting, developing and retaining the very best people by offering a flexible, motivating and inclusive workplace in which talent is truly recognized, developed and rewarded. We believe that diversity plays an important role in the success of our business and we are committed to creating an inclusive work environment which respects, values, celebrates and makes the most of people’s individual differences – we are not only multinational but multicultural too. At Vodacom you will have access to our excellent flexible benefits programme that you would expect from any global company.

TO APPLY CLICK HERE

2 Job Opportunities COAST and DSM at VODACOM Tanzania, M-Pesa Regional Manager

Position: M-Pesa Regional Manager – Coast & DSM

Posting Country: TZ
Date Posted:   31-Jul-2020
Full Time / Part Time: Full Time
Contract Type: Permanent
Joining Vodacom is more than a job, what we do matters. We don’t just carry minutes, texts and data – we carry people’s lives. And that’s a huge responsibility. If you think for a minute about the people you rely on…the likelihood is they rely on us.

Customers are at the heart of everything we do and we want to make a difference to the lives of our customers, and the communities in which we live and work. We support our people to give something back to the causes that mean the most to them through helping them give time and money to the charities they love.

And what’s it like to work here? We have created an environment where you can look forward to coming to work and are empowered to be at your best. We offer flexibility in how you work that helps you do your job in a way that suits you, opportunities to help you grow and progress throughout your career and a choice of benefits to suit your lifestyle.
 
 JOB PURPOSE
Manage and Grow Vodacom M-Pesa Business across KPIs in the regions. While reporting to Regional EHOD and dotted line to EHOD- M-commerce Distribution operations to Lead and support M-Pesa partners and Customers by putting up a strategic onground commercial plan and see to its successful implementation. Coordinate with all stakeholders and project manage all M-Pesa ATL and BTL campaigns and foster M-Pesa footprint in order to maximize Customers Mobile money activities and grow M-Pesa Revenue Market Share. Effective M-Pesa partners’ management and Maintain close watch on market dynamics including competitor activities that affect M-Pesa business and recommend mitigations.

KEY ACCOUNTABILITIES

  • Design and implement M-Pesa Regional commercial plan in line with Overall Vodacom M-Pesa Annual strategy to increase the width and depth of M-Pesa distribution, which would translate into increasing M-Pesa customers and revenues in relation to regional targets.
  • Coordinate sales and distribution activities within the region including wakalas, super agents, aggregators, merchants. Ensure timely resolution of issues and management such as but not limited to float management, SIM replacements etc. Work to ensure M-Pesa Distributions and footprint is the largest in the country.
  • Manage Coordinate and support distributors/dealers and other partners in the region whilst optimizing Distribution partners’ returns in terms of ROI and ensure mutually healthy returns.
  • Information mining to facilitate M-Pesa performance review and relevant action plan at the Region/Territory/town level and prepare weekly reports for management meetings.
  • Develop and Execute approved, quarterly and on demand tactical plans to ensure M-Pesa Growth continuity despite market dynamics.

QUALIFICATION & EXPERIENCE

  • Bachelor’s degree in a business related course.
  • 3-5 years of varied experience in Mobile Money ~ 2years at a senior level.
  • Extensive knowledge of telecoms business and value chain and sound understanding of distribution models and route to market.
  • Telecom analytical skills both local and regional.
  • Mobile Money commercial analysis skills

Skills

  • Dynamic Prioritisation and Multi Tasking
  • Business Partnering
  • Requirements Analysis
  • Change and Adaptability
  • Data Driven Decision Making
  • Complexity Management
  • Expert Communication
  • Drives Continuous Improvement

Commitment from Vodacom
Vodacom is committed to attracting, developing and retaining the very best people by offering a flexible, motivating and inclusive workplace in which talent is truly recognized, developed and rewarded. We believe that diversity plays an important role in the success of our business and we are committed to creating an inclusive work environment which respects, values, celebrates and makes the most of people’s individual differences – we are not only multinational but multicultural too. At Vodacom you will have access to our excellent flexible benefits programme that you would expect from any global company.
 
TO APPLY CLICK HERE

UTUMISHI: Names Called for Interview Released on 01st August, 2020 by Public Service Recruitment Secretariat

The Public Service Recruitment Secretariat (PSRS) is a government organ with a status of independent Department established specifically to facilitate the recruitment process of employees to the Public Service.

Public Service Recruitment Secretariat was established by the Public Service Act No. 8 0f 2002 as amended by Act No. 18 of 2007, section 29(1).
Names released on behalf of:  THE INSTITUTE OF ACCOUNTANCY ARUSHA (IAA).
 Download PDF files written in SWAHILI with all names and more details for this interview by follow the link below…..

Interview Dates: From 10th to 11th August, 2020.

DOWNLOAD PDF FILE HERE.