3 New Job Vacancies at Tanzania Commercial Bank (TCB)

Overview
Tanzania Commercial Bank is a Bank that provides
competitive financial services to our customers and creates value for
our stakeholders through innovative products.
Tanzania Commercial
Bank is a Bank, whose vision is “to be the leading bank in Tanzania in
the provision of affordable, accessible and convenient financial
services”. As part of effective organizational development and
management of its human capital in an effective way, Tanzania Commercial
Bank commits itself towards attaining, retaining and developing the
highly capable and qualified workforce for Tanzania Commercial Bank
betterment and the Nation at large.

ABOUT US:
Tanzania Commercial Bank is a Bank that provides
competitive financial services to our customers and creates value for
our stakeholders through innovative products with a vision “to be the
leading bank in Tanzania in the provision of affordable, accessible and
convenient financial services”. As part of organizational development
and management of its human capital in an effective way, Tanzania
Commercial Bank commits itself towards attaining, retaining and
developing the highly capable and qualified workforce for Tanzania
Commercial Bank betterment and the Nation at large.

Relationship Officers (3 Posts)
3 New Jobs at Tanzania Commercial Bank (TCB) May 2024
Position: Relationship Officers
Department: Retail and SME Banking
Section: Branches Networks
Reports to: Senior Relationship Officer
Location: Igunga, Pemba and Bukoba

POSITION OBJECTIVE
Responsible
for creating and managing customer relationships and ensure optimal
sell of bank products notably Insurance, MSMEs to customers, creatively
tailor products to meet individual customer needs. To handle customer
service issues (complaints & feedback) and reporting to relevant
authorities.
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KEY RESPONSIBILITIES

• Strengthening and nurturing client relationships with a focus on businesses and SMEs.
• Understanding clients’ financial needs and providing tailored solutions.
• Acquiring new business customers and expanding the SME customer base.
• Cross-selling a range of banking products and services to meet client needs.
• Providing financial advice and support to business and SME clients.
• In Collaborating with internal teams to ensure seamless service delivery.
• Monitoring market trends and competitor activities to identify business opportunities.
• Managing loan portfolios for corporate and SME clients.
• Conducting regular reviews of client accounts to ensure satisfaction and retention.
• Representing the bank in business networking events to enhance brand visibility.
• Adhering to regulatory guidelines and compliance standards in all client interactions.
• Working towards achieving revenue targets and business growth objectives.
• To perform any other relate duties as may be assigned by Supervisor.

PROFESSIONAL AND INTERPERSONAL DETAILS
Education:

• Holder of Bachelor Degree/Advanced Diploma in one of the following
  fields; Business Administration, Finance, Accountancy, Banking,
  Economics, Entrepreneurship or equivalent qualifications from recognized
  institutions.
• The position will attract competitive salary packages and benefits.