Apply the following List of Opportunities at TIGO Millicom

 
 


Mobile Product Specialist (Grade 9)
JOB PURPOSE
The Mobile Product Specialist in B2B is responsible for managing the life cycle of all Mobile products and services under his/her responsibility and meet consumer satisfaction goals.
This individual will bring to bear deep hands-on product management and operations experience, including product experience assessments, opportunity and risk analysis, B2B blue prints, coordinate B2B and marketing strategies, and product best practices.


 

THE WAY WE WORK
You are open-minded, passionate and the way you work energizes others. You are committed to the timely delivery of a job well done. You behave with integrity and transparency.


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THE LIST OF ADVERTISED OPPORTUNITIES TODAY (510+ POSTS) 

CORE RESPONSIBILITIES

  • Support the Mobile manager in ensuring budgetary targets for revenues, churn, active base etc. are met
  • Manage and regularly update sales collateral for all products, including product presentations, competitive pricing, product briefs as well as product specification documentation
  • Performance monitoring through regular reporting to ensure visibility of the Mobile performance
  • Work with commercial operations team to ensure compliance on device subsidies and subsidy vouchers
  • Monitor key KPI’s including ARPU, churn, active base, data penetration and gross adds
  • Work with marketing to plan and drive to completion ATL and BTL marketing activity
  • Be overall responsible for customer value management and driving CVM activities to execution with support from the CVM manager
  • Be the overall custodian for the product roadmap and business cases that justify investment into new products
  • Managing the functionality and pilot testing for B2B products
  • Documenting and delivering pilot test results of B2B products
  • Developing training material for the users of B2B products
  • Suggesting initiatives for improving customer experience and consequently improving revenue
  • Designing and implementing the quality assurance checklist for new products and services
  • Implementing best regional quality assurance practices
  • Giving input for the design and implementation of quality assurance initiatives that control the process of testing new products and services 
  • Ensuring quality of B2B products and services providers
  • Cross-functional cooperation with other categories in order to achieve time to market effectiveness and organizational efficiency.

QUALIFICATIONS,EXPERIENCE &COMPETENCIES

  • University degree in marketing, communication, engineering and/or business administration.
  • Preferably an MBA or Master’s Degree
  • Conversational English is desired.
  • Minimum 2+ years of proven product management experience. 
  • Experience in working with cross-functional teams.
  • Substantial knowledge of mobile trends & mobile technology.
  • A results-oriented individual with a “make it happen” personality.
  • A team player, able to work well with peers and influence them.
  • Passionate about the possibilities (and challenges) of an increasingly digitally enabled world.
  • Ability to engage in effective and persuasive negotiations.
  • Strong interpersonal and communication skills.
  • Effective communicator and presenter. 
  • Able to build relationships and credibility quickly.

“We are committed to equal employment opportunities and unbiased treatment of all individuals in all employment practices”
Only Successful Candidates will be contacted

 CLICK HERE TO APPLY

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Regional Distribution Coordinator-Same( Grade 8)

JOB PURPOSE
Organizing, coordinating and controlling of TIGO distribution structure in the assigned regions.
Coordination of all aspects of agents (Wakalas) and POS for TIGO Products including location, identification, selection and recruitment. Responsible for coordination of distribution of TIGO products through the recruited agents and POS.
Training, set-up and activation of agents and POS ready for work, ensuring compliance of processes and procedures are followed and the achievement of targets.
Management of agents and POS KPIs (targets), relationship development and management for TIGO business and providing them with administrative support

THE WAY WE WORK
You are open-minded, passionate and the way you work energizes others. You are committed to the timely delivery of a job well done. You behave with integrity and transparency.
CORE RESPONSIBILITIES

  • Agent and POS location identification, selection and recruitment in allocated region. The Regional Distribution Coordinator (RDC) will identify areas along certain pre-defined criteria and through a process of selection make his / her recommendation to the Territory Manager in order to proceed to the next step of selling the business commercially to well suited agents.
  • Agent and POS training, setup & activation. Agents will be trained on a bulk basis prior to activation. The RAC will be in a position to deliver training on product knowledge and KYC/AML to agents prior to launch and then on a need-to basis thereafter. The RAC will ensure that the agents receive all the tools they require for start-up (i.e. starter pack) and agents will have funded their e-money accounts in order to start. The RAC will also see to it that the agents have received all BTL material to ensure visibility and awareness at the POS level.
  • Management of agents and POS KPI targets. RDC will monitor Key KPI’s such as sales/purchases, transaction, revenue, float availability, cash availability, product and KYC/AML awareness, product quality and availability of BTL materials. This will be achieved through consistent monitoring and auditing of regional agent network. 
  • Agents and POS administrative support. The RDC will ensure that all administrative issues pertaining to the agent and POS including but not limited to contract signature, training, refresher training, supply of agent logbooks, supply of promotional and BTL materials as may be required are taken care of in a timely manner
  • Relationship management & business development. The RDC will be the interface on the ground for Super Agents/Express Agents and Dealers/Wholesalers with agents/POS in his region. He will ensure that both Super Agents/Dealers receive the type of support that will keep them encouraged and that Tigo has contractually undertaken to provide. Also, RDC will ensure the agents (wakalas) and POS are well serviced by the Super Agents and Dealers thru Wholesalers.


 QUALIFICATION AND EXPERIENCE

  • University Degree in Business Administration, Marketing,  Industrial and other related fields
  • At least three years working experience in Sales & Distribution 
  • Motivation for sales and distribution
  • Dynamic and proactive
  • Ability to communicate clearly and effectively to a variety of audiences; strong reasoning, analytical, and organizational skills
  • Proven ability to motivate teams and manage conflict; ability to provide feedback and develop team
  • Negotiation skills

 “We are committed to equal employment opportunities and unbiased treatment of all individuals in all employment practices”
Only Successful Candidates will be contacted

CLICK HERE TO APPLY

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HR Systems Analyst( Grade 9)
JOB PURPOSE
To design and propose improvements of HRMS to meet HR processes and control environment requirements that will maintain delivery of high quality HR services to the organization while keeping the HRMS populated with employees information in the real time.

THE WAY WE WORK
You are open-minded, passionate and the way you work energizes others. You are committed to the timely delivery of a job well done. You behave with integrity and transparency.
 CORE RESPONSIBILITIES

  • Act as a primary technical support analyst for HR systems and serve as project lead for all HRMS system projects and initiatives
  • Provide functional and technical support, identify and troubleshoot system problems. Ensure data integrity, testing of system changes, report writing and process improvement opportunities
  • Manage system access to ensure appropriate security procedures are in place, perform data audits
  • Develop, implement and maintain, user procedures, guidelines and business processes documentation
  • Perform analysis of HR functionality, recommend and develop process/customer service improvements and system enhancements to optimize the HR systems value
  • Lead projects and relationships with IT, Finance, HR managers, HR vendors and other subject matter experts to ensure the services and solutions provided meet the needs of our customers
  • Participate in reviewing, planning, testing and implementing system upgrades or patches
  • Maintain awareness of current trends in HR technology and understand statutory and regulatory requirements affecting HR, Benefits, Recruitment and Payroll systems
  • Lead HRMS related projects as needed and other duties as may be assigned

QUALIFICATION,EXPERIENCE & COMPETENCIES

  • Bachelor of computer science/IT
  • 2 years’ experience in systems analyst role.
  • HRMS/IT project experience desirable e.g. testing, configuration and implementation
  • Good working knowledge of MS excel
  • Good knowledge of programing languages, PHP,Vb.Net, Java, sql
  • Requires excellent analytical skills with a demonstrated understanding of the concepts and issues unique to the management of HR data
  • Advanced written and verbal communication skills with attention to detail and ability to communicate with non-technical and technical personnel
  • Ability to provide excellent customer service to system users and promote team collaboration
  • Ability to handle multiple tasks simultaneously and meet deadline
  • Ability to mentor and provide guidance to team members

 “We are committed to equal employment opportunities and unbiased treatment of all individuals in all employment practices”
Only Successful Candidates will be contacted

 CLICK HERE TO APPLY

 
 

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