3 New Various Jobs at Outstanding Solutions Ltd April 2024

Restaurant Manager
Restaurant Manager at Outstanding Solutions Ltd April 2024
JOB DESCRIPTION
Job Title: Restaurant Manager
Job Location: Arusha, Tanzania

On
behalf of our client, we are looking for a dynamic and experienced
person to take on the role of Restaurant Manager to oversee the
day-to-day operations. The successful candidate will be responsible for
achieving food and beverage revenue and profit goals, minimizing
expenditure while preserving service quality, maintaining strict
financial controls, ensuring excellent customer service, and working
closely with other departments within the hotel to ensure the seamless
delivery of guest services.

Responsibilities& Duties:

• Manage the day-to-day operations of the restaurant in accordance with established Standard
• Operating Procedures, including overseeing staff attitude and appearance standards.
• Ensure
  that guests receive prompt, professional, and friendly service and
  handle customer complaints and feedback. Maintain effective
  communication and collaboration with other departments in the hotel,
  including front desk, kitchen, housekeeping, and maintenance.
• Oversee the design, maintenance, and upkeep of the dining and seating areas, the kitchen, and all adjacent public spaces.
• Ensure that the restaurant complies with all health, safety, and hygiene best practices.
• Appraise
  staff performance, provide feedback, and coach employees on effective
  sales techniques to increase sales and improve productivity.
• Work with food and beverage staff to ensure proper food presentation, food-handling procedures, and product quality.
• Control
  inventory, order ingredients in the correct quantities, estimate future
  needs for goods, tools and equipment, and cleaning products, and do
  regular stock takes to control operational costs and reduce waste.
• Report any deficiencies in equipment and facilities and plan maintenance.
• Ensure
  proper and efficient use of the restaurant’s Point-of-sale (POS)
  system, including monitoring transactions, managing inventory levels,
  generating reports, and ensuring that the system is functioning
  correctly and securely.
• Ensure that all guest bills are accurate and settled, and that the end-of-day procedures are carried out correctly.
• Develop and update the menu to meet the changing needs and tastes of guests, and cost-of goods.
• Promote the restaurant to attract new customers and retain regular ones.
• Coordinate
  with customers and other departments to plan and host special events,
  such as celebrations, business meetings, and other functions

Knowledge and Skills Required

• Fluent written and spoken English and Swahili.
• Leadership and people management skills.
• Strong communication skills, ability to handle customer complaints and feedback, and a passion for delivering excellent service.
• Knowledge of restaurant operations, including event, restaurant, and bar service, and food safety and sanitation.
• Knowledge of menu planning, food preparation, presentation, and beverage and wine service.
• Ability to create an aesthetic appeal and atmosphere that is appealing to guests.
• Knowledge of restaurant marketing and the ability to develop and implement promotional
• Knowledge of health and safety regulations.
• Familiarity
  with point-of-sale (POS) systems, inventory management software, and
  other technology used in the restaurant industry.
• Ability to pay close attention to details.
• Ability to multitask and handle multiple responsibilities at once.
• Ability to analyses situations, identify problems, and find solutions to improve operations and customer satisfaction.
• Able to adapt to changing circumstances, such as changes in customer demand, staff availability, and economic conditions.
• Flexible
  and able to work in different environments and settings, as well as be
  able to work flexible hours including nights, weekends, and holidays

Qualifications and Experience Required

• A Tanzanian National.
• A bachelor’s degree in hospitality management, business administration, or a related field is preferred but not always required.
• A certification from a recognized culinary or hospitality management program is an asset.
• At least 2-5 years of experience in a restaurant management role.
• Experience working in a fast-paced, customer-oriented environment.
• Experience in event planning and coordination is a plus

IT Support Specialist
IT Support Specialist at Outstanding Solutions Ltd April 2024
JOB DESCRIPTION
Job Title: IT Support Specialist
Job Location: Arusha, Tanzania

On
behalf of our client, we are looking for an experienced IT Support
Specialist to join our dynamic IT Support Specialist team. The IT
Support Specialist will play a critical role in ensuring the smooth
operation of our organization’s IT infrastructure. This position
involves providing technical support, troubleshooting hardware and
software issues, managing IT projects, and assisting in the development
and implementation of IT policies and procedures.
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Key Responsibilities:

• Provide advanced technical support to end-users, including troubleshooting hardware, software, and network issues.
• Assist in diagnosing and resolving complex technical problems promptly and effectively.
• Respond to IT service requests and incidents in a timely manner, ensuring minimal downtime for end-users.
• Install, configure, and maintain hardware and software systems, including servers, workstations, and network equipment.
• Perform routine maintenance tasks such as updates, patches, and backups.
• Collaborate with vendors and manage equipment warranties and service contracts.
• Assist in the setup and maintenance of network infrastructure, including routers, switches, firewalls, and VPNs.
• Monitor network performance and security, implementing necessary improvements.
• Troubleshoot and resolve network connectivity issues.
• Participate
  in the planning, execution, and documentation of IT projects, such as
  system upgrades, migrations, and installations.
• Coordinate project activities, allocate resources, and track project progress.
• Implement and enforce IT security policies and procedures to protect the organization’s data and systems.
• Stay up-to-date with industry best practices and compliance requirements.
• Conduct regular security audits and vulnerability assessments.
• Maintain accurate records of IT assets, configurations, and changes.
• Create and update technical documentation, including user guides and knowledge base articles.
• Share knowledge and provide training to junior IT staff and end-users.

Qualifications:

• Proven experience as an IT Support specialist or similar role, with a minimum of 1 to 2 years
• Proficiency in operating systems (Windows, Linux), networking protocols, and hardware components.
• Strong knowledge of IT security principles and best practices.
• Project management skills with the ability to manage multiple tasks simultaneously.
• Excellent problem-solving and troubleshooting skills.
• Strong communication and interpersonal skills.
• Relevant industry certifications (e.g., CompTIA A+, Network+, Security+) preferred.
• Ability to work independently and as part of a team

Graphic Designer
Graphic Designer at Outstanding Solutions Ltd April 2024
JOB DESCRIPTION
Job Title: Graphic Designer
Job Location: Arusha, Tanzania

On
behalf of our client, we are looking for a dynamic and experienced
person to take on the role of Graphic designer responsible for
developing and designing layouts, illustrations and images for a wide
range medium such as websites, advertisement, brochures, packaging and
more.

Responsibilities & Duties:

• Design and produce marketing materials
• Develop digital assets
• Collaborative with the marketing team to understand their requirements and develop creative solutions.
• Maintain brand consistency as per hotel guidelines
• Stay up to date with industry trends
• Coordinate with external vendors such as printing companies or photographers
• Conduct market research by keeping with industry trends and analyse competitors

Qualifications and Experience:

• Languages: Fluent written and spoken English and Kiswahili
• Proficiency in graphic design software’s such as Adobe Creative Suite (Photoshop, Illustrator, InDesign)
• 1 to 2 years of experience as a Graphic design, preferably in the service sector or luxury brands.
• Design
  knowledge and understanding of the latest trends, design techniques,
  tools, principals involved in production drawings and models.
• Communications and media knowledge of media production, communication and dissemination techniques and methods. 
• This includes alternative ways to inform and entertain via written, oral and visual media.

NB: Submit your CV, in PDF format, by formal e-mail to jobs@outstandingsolutionstz.com
Deadline for applying : 15th May 2024
Go to our Homepage To Get Relevant Information.

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