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Sanlam General Insurance (T) Ltd |
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Sanlam General Insurance (Tanzania) Limited Jobs 2024
Client Service and Administrative Assistant at Sanlam April 2024
Overview
Client Service and Administrative Assistant, Sanlam Investments East Africa – Tanzania
Based
in Dar es Salaam and reporting to the Country Representative, Senior
Portfolio Manager, the successful candidate will have the following
responsibilities.
Key Responsibilities
· Responsible
for welcoming and responding to clients and other visitors physically,
via telephone and correspondence email, letters, packages etc
· Furnish potential clients with information about our services.
· Drive customer self-service by encouraging clients to sign up to the customer portal/app.
· Delivering excellent client service by addressing client concerns and queries and escalating as necessary.
· Performing document processing for customers including scanning and indexing documents
· Coordinating office activities and operations to secure efficiency and compliance to Company policies.
· Organize and manage travel arrangements, appointments, meetings and events.
· Track stocks of office supplies and place orders as per policy.
· Maintain client contact lists and manage filing of both electronic and physical documents.
· Adhere to Company policies including internal and external risk, compliance and regulatory standards.
. Any other responsibilities as documented in your annual performance objectives and as may be assigned.
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Key Competencies
· Ability to discreetly handle sensitive and confidential information.
· Ability to professionally engage clients. Strong organizational skills and the ability to prioritize work.
· Computer literate (MS Word, PowerPoint and Excel expert) and records management.
Minimum Qualifications and Experience
. A Bachelor’s degree in a relevant field from a recognized university with 2 years of experience in a similar role.
. Business acumen and strong communication skills
MODE OF APPLICATION:
If
you qualify and are interested in this role, please fill in the
application form and forward your CV quoting your job title in the
subject area to recruitment@sanlameastafrica.com on or before 02nd May 2024.
Go to our Homepage To Get Relevant Information.
Only shortlisted candidates will be contacted.