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Social & Behavior Change Specialist United Nations at UNICEF March 2024

AJIRA LEO
UNICEF

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in Tanzania 2024: New Job Opportunities United Nations at UNICEF 2024

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United Nations at UNICEF Tanzania Jobs 2024

Temporary Appointment: Social & Behavior Change Specialist (RCCE), P3, Dar es Salaam, Tanzania. Post # 00128138
Job no: 570768
Contract type: Temporary Appointment
Duty Station: Dar-es-Salaam
Level: P-3
Location: United Republic of Tanzania
Categories: Social and Behavior Change

UNICEF
works in some of the world’s toughest places, to reach the world’s most
disadvantaged children. To save their lives. To defend their rights. To
help them fulfill their potential.
Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.

And we never give up.
For every child, safety.
UNICEF
collaborates with governments, civil society bodies, and other
international entities to champion the rights of children to survival,
safeguarding, health, growth, and engagement, steered by the Convention
on the Rights of the Child. UNICEF is committed to safeguarding
children’s rights, enhancing their health, and fostering their growth
through strategic planning and oversight.

The purpose of
Social and Behaviour Change (SBC) is to reinforce sector-specific and
cross-sectoral initiatives in both development and humanitarian settings
to secure sustainable behavior and societal transformation.To
enhance humanitarian response capacity, we are seeking a dedicated
SBC/RCCE Specialist to join our Tanzania Country Office. The ideal
candidate will have a background in social science data generation,
behavioural sciences, strategic communication, a deep understanding of
community engagement practices, and the ability to navigate the
complexities of emergency response in a sensitive, culturally aware
manner.

How can you make a difference?
The SBC-RCCE
Specialist is responsible to coordinate and manage UNICEF CO SBC/Risk
Communication and Community Engagement (RCCE) preparedness and response
to strengthen and sustain national RCCE interventions, processes, and
capacities, with a specific focus on participatory community engagement
and mainstreaming of AAP principles and processes.

Under the general guidance and supervision of the SBC Manager, the incumbent has the following key functions/accountabilities:

A. FACILITATION AND COORDINATION

  • Support government in national SBC coordination mechanism – SBC- RCCE Pillar(s) and sub-working groups (WG).
  • Provide
    technical support to the RCCE pillar(s) on the adaptation, update,
    review, and monitoring of national strategies, standards, protocols,
    guidelines, training manuals, and communication materials for RCCE.
  • Facilitate
    RCCE Pillar and sub-group activities, initiating them when necessary,
    including needs assessments, multi-agency/sector information campaigns,
    and collective advocacy, to build a coherent multi-sector strategy and
    network of partners working in this area .
  • Maintain the profile
    of the RCCE pillar and ensure a strong representation of risk
    communication and community engagement needs and priorities in
    inter-pillar emergency meetings as necessary.
  • Coordinate
    identification, inclusion, collection, monitoring, and analysis of
    appropriate RCCE indicators, as well as the response monitoring
    framework.
  • Coordinate RCCE Rumors and Data Management working
    group, including ensuring that partners are familiar with and use
    reporting format.
  • Serve as a primary focal point on RCCE-related
    issues for UNICEF CO and advocate, educate, and forge consensus among
    all those involved in the emergency response, on RCCE tools and
    approaches for establishing effective community engagement.
  • Work
    on the design of appropriate transition strategies for the SBC-RCCE
    pillar, in partnership with the government, including how coordination
    mechanisms and membership will change during the transition from the
    emergency to recovery and develop an ‘exit strategy’.

B. RCCE PROGRAMMING AND PARTNERSHIP MANAGEMENT

  • Contribute
    to UNICEF’s response strategy, work planning, and contingency planning
    processes and with other sectors to ensure cross-sectoral response
    programming (Health, WASH, Nutrition, Protection, Education).
  • Develop
    integrated Health, Nutrition, WASH, Child Protection, and other sectors
    culturally relevant key messages and IEC materials as necessary, for
    printing, TV, radio spots, and social media messaging.
  • Liaise
    with and support field offices, RCCE focal persons, and sub-groups in
    designing and implementing risk communication activities.
  • Identify,
    mobilize, and maintain partnerships for involvement and contribution to
    the RCCE response to the outbreak, including strong partnerships with
    community groups, leaders, and other partners in the community and civil
    society for the promotion of participation in social and behavioral
    changes supportive of UNICEF’s response. Support the development of
    Partnership Agreements as required.
  • Build the capacity of
    partners in RCCE with emphasis on participatory approaches and tools,
    including community dialogues, mediating meetings, co-creation of key
    messages, and whenever possible developing practical exercises at the
    community level.
  • Contribute to program cycle and funding
    processes including participation appeals, and Humanitarian Fund
    allocations, or equivalents.

C. STRENGTHEN EVIDENCE-BASED RESPONSE THROUGH ENHANCED DATA AND INFORMATION MANAGEMENT SYSTEMS:

  • Provide
    technical supervision and guidance to improve evidence-based response,
    using behavioral sciences including social diagnostics,
    socio-anthropological, ethnographic, formative research, audience
    research and monitoring and evaluation of SBC/ RCCE activities.
  • Support
    and coordinate rapid polling and qualitative research to understand
    community information needs, communications preferences, community
    dynamics, social norms, cultural beliefs, and other anthropological
    factors that could impact programs.
  • Provide advice and support
    to enable a predictable approach to how RCCE partners are collecting,
    protecting, analyzing, sharing, and aggregating data about risk
    communication and community preferences priorities, feedback, and
    participation.
  • Design and produce an engaging reporting product
    that can be shared within coordination to regularly update them as to
    the priority concerns and issues of the community.
  • Support CO in
    the documentation of the RCCE interventions, and response to other
    emergencies as needed, including innovative practices, approaches, and
    latest technologies (e.g. U-Report)
  • Leverage the use of digital platforms to scale-up the community-outreach including the use of Internet of Good Things.
  • Organize
    sharing of experiences among UNICEF staff and partners on SBC lessons
    learned, strategies, and tools to prevent and mitigate the impact of
    emergencies.

D. FEEDBACK MECHANISMS / COMMUNITY PERCEPTION AND FEEDBACK:

  • Map
    existing complaint and feedback channels and support organizations to
    establish additional channels based on identified gaps and community
    preferences.
  • Identify community preferences for feedback
    channels, including for sensitive issues (conducting risk assessments
    where necessary).
  • Develop a process of aggregating the analysis
    of community feedback provided by organizations to deliver an overview
    of priority concerns and issues of the community. Seek inputs from
    cluster/sector leads and other decision-makers to ensure the output
    reflects their information needs.
  • Undertake community-based
    monitoring of feedback mechanisms to ensure that they accurately reflect
    community preferences and the changing context.
  • Provide analysis of trends in community feedback and propose program recommendations to resolve issues .
  • Leverage the use of social listening platforms (E.g. Talk walker) to inform RCCE emergency response.

To qualify as an advocate for every child you will have…

  • An
    advanced university degree in communication for social and behavior
    change, political science, social science, international studies, or a
    related field (Sociology, Anthropology, Psychology, community-based
    development, Health Education, etc.).
  • A minimum of 5 years of
    progressively responsible work experience in planning and managing
    communication for development programs, with practical experience in
    adapting and applying communication planning processes to specific
    programs.
  • Substantive, relevant experience in emergency
    countries with proven background/experience in Risk Communication and
    Community Engagement (RCCE) in areas of humanitarian and/or health
    emergencies.
  • Demonstrable experience coordinating
    multi-stakeholder working groups to achieve common goals in humanitarian
    settings and developing and implementing community engagement
    strategies.
  • Experience in building consensus and brokering partnerships.
  • A
    good understanding of information management (including data flows,
    protection, and analysis) and qualitative and quantitative data
    collection methods.
  • Strong analytical skills and a keen interest and motivation for inter-agency coordination.
  • Experience facilitating participatory approaches is highly desirable.
  • Ability
    to work collaboratively as part of a team in a challenging and highly
    fluid environment, flexibility, and the ability to handle constant
    change.
  • Experience in the field of SBC/SBC in an emergency/humanitarian context is an asset.
  • Fluent in English (verbal and written)
  • Fluency in Kiswahili is an asset.
For every Child, you demonstrate…
UNICEF’s values of Care, Respect, Integrity, Trust, Accountability, and Sustainability (CRITAS).  
To view our competency framework, please visit  here.  
UNICEF
is here to serve the world’s most disadvantaged children and our global
workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone,
irrespective of their race/ethnicity, age, disability, gender identity,
sexual orientation, religion, nationality, socio-economic background,
or any other personal characteristic.

UNICEF offers reasonable accommodation
for consultants/individual contractors with disabilities. This may
include, for example, accessible software, travel assistance for
missions or personal attendants. We encourage you to disclose your
disability during your application in case you need reasonable
accommodation during the selection process and afterwards in your
assignment.

UNICEF has a zero-tolerance policy on conduct that
is incompatible with the aims and objectives of the United Nations and
UNICEF, including sexual exploitation and abuse, sexual harassment,
abuse of authority and discrimination. UNICEF also adheres to strict
child safeguarding principles. All selected candidates will be expected
to adhere to these standards and principles and will therefore undergo
rigorous reference and background checks. Background checks will include
the verification of academic credential(s) and employment history.
Selected candidates may be required to provide additional information to
conduct a background check.

Remarks:
Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

Individuals
engaged under a consultancy or individual contract will not be
considered “staff members” under the Staff Regulations and Rules of the
United Nations and UNICEF’s policies and procedures, and will not be
entitled to benefits provided therein (such as leave entitlements and
medical insurance coverage). Their conditions of service will be
governed by their contract and the General Conditions of Contracts for
the Services of Consultants and Individual Contractors. Consultants and
individual contractors are responsible for determining their tax
liabilities and for the payment of any taxes and/or duties, in
accordance with local or other applicable laws.
Advertised: 28 Mar 2024 E. Africa Standard Time
Deadline: 11 Apr 2024 E. Africa Standard Time

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