Membership and Community Outreach Manager at TWCC

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Tanzania Women Chamber of Commerce (TWCC) Jobs 2025

Membership and Community Outreach Manager at TWCC June 2025

Job Description
About the Tanzania Women Chamber of Commerce (TWCC) 
The
Tanzania Women Chamber of Commerce (TWCC), established in December
2005, is a pivotal organization uniting women and youth entrepreneurs
across Tanzania. As an apex and umbrella entity, TWCC encompasses
sectoral Business Women Associations, Corporate Companies, Small
Businesses, and Associate Members. With a membership exceeding 20,000
and reaching over 1 million women across all economic sectors, TWCC
operates through 27 Regional Chapters in Tanzania Mainland and Zanzibar,
14 Women Sectoral Associations, and 11 Platforms for women in Cross
Border Trade. 

TWCC’s primary objective is to foster unity among
women and youth entrepreneurs, including those in the informal sector,
to promote business formalization and growth. Through robust
capacity-building initiatives, mentorship programs, and collaboration
with private and public sectors, TWCC advocates for favorable policies
and equips women with skills and resources to alleviate poverty and
drive success.

Job Overview 
Position: Membership and Community Outreach Manager (1 Position)
Organization: Tanzania Women Chamber of Commerce (TWCC)
Duty Station: Dar es Salaam
Type of Contract: Full-time
Reporting: Executive Director
Appointing Period: 1 Year with possibility of extension
Starting Date: July 2025 

Role Summary 
The
Membership and Community Outreach Manager is responsible for driving
the growth, engagement, and retention of TWCC’s membership base while
expanding the organization’s community presence. This role provides
strategic leadership in membership services, manages high-impact
outreach initiatives, and oversees cross-functional coordination with
regional offices, stakeholders, and partners to support TW tables, and
headings for easy readability.

CC’s mission.
Principal Duties and Responsibilities 

• Design
  and oversee comprehensive strategies for membership recruitment,
  engagement, and retention at national and regional levels.
• Analyze membership trends and data to inform decision-making, improve member satisfaction, and anticipate future needs.
• Develop and manage KPIs to evaluate the effectiveness of membership programs and community outreach efforts.
• Lead
  the alignment of membership services and outreach programs with TWCC’s
  strategic goals, ensuring inclusivity, accessibility, and value-driven
  offerings.
• Oversee the development of strategic alliances and
  partnerships to enhance TWCC’s visibility, influence, and access to
  opportunities for members.
• Develop targeted campaigns and outreach programs to promote TWCC’s initiatives and foster community participation.
• Provide supervisory support and guidance to Membership Officers, ensuring effective and consistent service delivery.
• Monitor
  and assess regional performance against membership growth and retention
  targets, recommending improvements and resource allocations.
• Standardize and improve regional communication and member service protocols across the organization.
• Lead the resolution of complex member concerns with professionalism and responsiveness.
• Direct
  integrated communication strategies to ensure timely and accurate
  dissemination of information to members, partners, and the public.
• Approve
  and oversee the production of high-level communication materials,
  including newsletters, press releases, member updates, and event
  briefings.
• Ensure submission of high-quality monthly, quarterly,
  and annual reports on membership growth, engagement metrics, financial
  performance, and outreach outcomes for senior leadership and the Board.
• Serve as the senior liaison between the head office and regional teams for all membership and outreach-related communications.
• Provide
  strategic direction for planning and executing TWCC events, ensuring
  alignment with the organization’s brand and strategic priorities.
• Coordinate with cross-functional teams and partners to ensure broad participation and high-quality event delivery.
• Identify and secure sponsorship and funding opportunities to support TWCC’s events and outreach programs.
• Oversee post-event evaluations to assess impact, collect feedback, and inform future planning.
• Oversee
  the development and implementation of personalized member services and
  value propositions for various membership segments (individuals, SMEs,
  corporations, associations).
• Identify and facilitate opportunities for member capacity building, access to finance, market linkages, and policy advocacy.
• Implement
  systems to continuously evaluate and improve the member experience
  using feedback loops and data analysis to drive innovation.

Key Qualifications, Experience, and Competencies 
Required Skills and Experience: 

• Master’s degree in Business Administration, Public Relations, Development Studies, or a related field.
• Minimum of 5 years in a managerial role related to membership development, stakeholder engagement, or community outreach.
• Strong understanding of membership-based organizations and experience with multi-regional coordination. Job Type: Full-time
• Proficiency in data analysis, reporting, and the use of membership management systems.
• Excellent project management and strategic planning skills.

Competencies: 

• Strategic Thinking: Strong ability to translate organizational goals into actionable membership and outreach strategies.
• Leadership and Influence: Proven experience in managing diverse teams and driving organizational change.
• Communication
  and Advocacy: Excellent interpersonal and public speaking skills;
  ability to represent the organization to high-level stakeholders.
• Innovation and Agility: Capacity to design creative solutions to improve membership value and community impact.
• Results-Oriented
  Management: Demonstrated ability to deliver results under pressure and
  manage complex initiatives across multiple stakeholders.

Application Procedure
This is Full-time
Job,  Kindly send your application details (motivational Letter, CV and
Certificates) to the address below via provided email address. Closing
date for this application is 30th June 2025.

E-mail address: recruitment@twcc-tz.rg and copy to womenchambertz@gmail.com 
Website: www.twcc–tz.org
Go to our Homepage To Get Relevant Information.
TWCC
provides equal opportunity for all youth, only successful candidates
will be contacted, and an attractive internship allowance will be
offered to the successful candidate