Principal Product Manager for Disaster Response
time type Full time
job requisition id R2590
Hiring Range: $129,370.00 – $161,710.00
PLEASE NOTE: The
hiring range applies to US-based employment and may be higher in
certain US geographic locations. Local salary structures will apply for
candidates in other countries.
As the Principal Product Manager
for Disaster Response, you will play a critical leadership role in
establishing and delivering proactive and standardized product
management for Compassion’s Disaster/Crisis Response global product.
This will include being the lead and point person for the Global Partner
Alliance (GPA), supporting them with the resources, tools, and critical
information to help them serve their supporter neighbours during
any/all disasters and major crises.Recommended:
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Reporting to the Director of Product Management for Targeted Response,
you will serve as a leader among Global Marketing & Brand
Experience’s (GMBX) global product group, owning and driving a
combination of product management (assessing performance and making
recommendations to improve it), product development (leading product
development initiatives) and product marketing (enabling local teams
with strategies/frameworks/tools to market products) for the ministry’s
Disaster/Crisis Response global product.
Working closely with
Disaster Resilience teams in Global Program, Risk, Legal, Finance,
national office teams, and other functions, you will lead
cross-functional efforts to coordinate and implement response strategies
(e.g., fundraising, creative, servicing, communication, experience,
etc.) in a dynamic environment where no two disasters/crises are the
PLEASE NOTE: This position is remote and can be
based in the US or in one of Compassion’s countries. The application and
resume/CV must be submitted in English.
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In your first year, you will:
and set the Disaster/Crisis Response global product vision and
strategy, identify its value proposition relative to neighbour/ministry
needs, and set out clear success criteria and measures
and finalize a Disaster/Crisis Response MVP (minimal viable product) to
form a clear way of working (i.e. roles, process, systems,
implementation protocols, etc.)
- Establish effective
relationships with colleagues/stakeholders across the global ministry to
understand and champion the needs of Disaster/Crisis response
neighbours (supporters, participants, global workforce, and others)
- Run point on any/all Disaster/Crisis individual responses
What else will you do?
a personal relationship with Jesus Christ. Be a consistent witness for
Jesus Christ, maintain a courteous, Christ-like attitude in dealing with
people within and outside of Compassion, and faithfully uphold
Compassion’s ministry in prayer.
- Act as an advocate to raise
the awareness of the needs of children. Understand Christ’s mandate to
protect children. Commit to and prioritize child protection
considerations in all decision-making, tasks and activities across the
ministry. Abide by all behavioral expectations in Compassion’s Statement
of Commitment to Child Protection and Code of Conduct. Report any
concerns of abuse, neglect or exploitation of children through
Compassion’s internal reporting process and appropriately support
responses to incidents if they occur.
- Uphold and engage in Compassion’s core Cultural Behaviors.
product management effort for a complex, large-scale product to deliver
customer expectations and organizational objectives. This includes
driving the development and management of product strategy, product
definition and messaging, product KPIs, operational service metrics,
shared commitments and pricing strategy across a large scale, global
- Serve as a subject matter expert among
product development senior professionals and leaders to continuously
increase relevancy and value for a complex, large-scale product.
the development and implementation of a complex product
initiative including large-scale improvements of the current product,
development of product enhancements, and marketing of changes to
- Drive the enablement of customer-facing teams to
successfully market the Disaster/Crisis product. This includes marketing
strategy development, creation of marketing resources and tool kits to
guide both on-going product marketing as well as the launch of product
improvements and new product initiatives. Lead the sharing of product
marketing insights across customer-facing teams. Derive best practices
from various benchmarks and insights and propagates practices throughout
- Lead cross-functional project teams across
product development, fundraising solutions, supporter experience, and
operations, to cultivate idea creation and exploration to solve
organizational product and market challenges.
- Engage and consult
as a subject matter expert among stakeholders and leaders to guide
product management, development and marketing efforts, including
Supporter-facing teams, Global Program, Finance,
IT, and Supporter Operations
- Frequently coach, provide
expertise, and may oversee the work of other professionals and support
staff in the department or division.
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What do you bring?
- 10 years of relevant experience working in this or a related field
experience with non-profit disaster/crisis marketing response, leading
and inspiring cross-functional collaboration, relationship building,
influence, and negotiation in a complex global environment
with globally recognized disaster, humanitarian, and accountability
standards, governance models, and disaster/crisis risk mitigation
ability to interpret internal/external organizational challenges and
recommend practices to improve programs, processes, or services
licenses, or certifications from a nationally or internationally
recognized organization/school in a related field (Emergency Management,
Disaster Leadership, etc.) is a plus.
- Must be fluent in speaking and writing in English.
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Remote, work from home
May be required to travel up to 20% of normal schedule to disaster/crisis response countries