Area Manager at Danish Refugee Council (DRC) – Tanzania

Area Manager – Tanzania
Area Manager – Tanzania at Danish Refugee Council (DRC) April 2024
Department Tanzania
Workplace Kibondo ( Tanzania)
Contract Type Expatriate or national contract
Posted 23 Apr 2024

The Danish Refugee Council assists
refugees and internally displaced persons across the globe: we provide
emergency aid, fight for their rights, and strengthen their opportunity
for a brighter future. We work in conflict-affected areas, along the
displacement routes, and in the countries where refugees settle. In
cooperation with local communities, we strive for responsible and
sustainable solutions. We work toward successful integration and –
whenever possible – for the fulfilment of the wish to return home. The
Danish Refugee Council was founded in Denmark in 1956 and has since
grown to become an international humanitarian organization with more
than 7,000 staff and 8,000 volunteers. Our vision is a dignified life
for all displaced. All of our efforts are based on our value compass:
humanity, respect, independence and neutrality, participation, and
honesty and transparency.

DRC has been implementing emergency
response projects in Tanzania since the onset of the Burundi refugee
crisis in 2015 in the refugee camps in the Kigoma region, close to the
border with Burundi. DRC’s integrated projects for refugees, asylum
seekers and host communities comprise sectors such as Camp Coordination
and Camp Management (CCCM), Protection, Water, Sanitation and Hygiene
(WASH), Shelter and infrastructure, and Livelihoods and Environment
focused programming.

Overall purpose of the role:
The
Area Manager is responsible for the overall management and strategic
direction of DRC’s response in Kigoma under the direct supervision of
the Country Director (CD) Tanzania-Burundi. The DRC team has over 300
staff members in Kigoma. The Area Manager will represent DRC with the
local government bodies, the UN and international organizations
in-country, donors, other stakeholders, beneficiaries, and other (I)
NGOs as part of regular and quality communication to maintain good
relations. The post-holder will build the portfolio of DRC in Kigoma by
ensuring high quality implementation of all projects and supporting new
business development. S/he will need to clearly understand and ensure
fair, accountable and transparent management of program and support
departments, and promote a learning environment for staff and the
organization. The Area Manager will also be responsible for full
compliance with DRC Standard Operating Procedures and general
operations. This position is Non-accompanied.

About Kigoma:
The
Kigoma Region in Tanzania is bordering Lake Tanganyika and has a
relatively low population density. The refugee hosting area within
Kigoma host over 200,000 refugees mainly from Burundi and the Democratic
Republic of Congo. In Kibondo/Kasulu the climate is mild, the
environment is green and in general the situation is safe.

Responsibilities:
Management and Coordination

• Overall
  responsibility for the daily management of the Kigoma-based program
  teams in the Kibondo, Kasulu and Makere offices as well as for the
  camp-based staff in Nyarugusu and Nduta camps, including ensuring
  respectful, positive and collaborative working relationships in line
  with DRC’s Code of Conduct and assessing staff capacity to provide or
  recommend relevant training or coaching as needed. This is to be
  achieved through leadership, team building, day-to-day support,
  capacity-building and strong, generalist knowledge in all of DRC’s core
  sectors;
• Daily management of the Kibondo office, including
  ensuring compliant financial operations and budgeting, administration,
  human resources, logistics, procurement and security in line with DRC
  and donor regulations. This position directly manages the CCCM-,
  Livelihoods-, and Protection Managers. In addition, this position works
  closely with the Grants Management Manager, Supply Chain Manager, the HR
  team and Finance Manager;
• Represent DRC publicly at the site
  level, including in coordination fora with other agencies, and for
  providing the direct link in communications between DRC’s Burundi and
  Tanzania offices. As a general guideline, the Area Manager will
  represent DRC with Kigoma-based stakeholders, with support of the
  Country Director who will also manage relationships with stakeholders
  who are based outside of Kigoma.

Programming and technical support

• Provide
  oversight of all programming in the Kigoma-region in compliance with
  core protection principles and best practices, and DRC and donor
  regulations, while upholding rigorous project cycle management
  standards;
• Design and support in conducting needs assessments to
  inform program design as well as identify risks and vulnerabilities,
  including those related to gender, age and diversity;
• Develop
  concrete initiatives to respond to needs of conflict-affected
  communities as well as specific strategies which build upon existing
  assets within the population;
• Contribute to the strategic
  direction of programming through active and ongoing participation in and
  contribution to strategic planning meetings and development of
  strategic documents.
• Implement the vision developed for the Tanzania program, identify opportunities, and liaise with donors and partners;
• Work
  with the Head of Programs, program and support teams to contribute to
  new program development, including both narratives and budgets, by
  coordinating and compiling inputs from other technical and support
  staff;
• Jointly with the Head of Programs, ensure the timely
  delivery of high-quality program and project reports to donors and
  relevant stakeholders;
• Ensure humanitarian accountability to
  DRC’s beneficiary populations through effective project monitoring and
  community engagement;
• Support staff to integrate protection concerns and awareness into other sectors as relevant;
• Ensure
  all managers actively capacitate their teams to ensure further
  nationalisation of positions where possible and/or relevant.

Support services: Finance, administration, human resource, logistic and procurement 

• Under
  the leadership of the Head of Support Services (HoSS) ensure full
  compliance with DRC and donor financial guidelines and policies with
  regards to all support services;
• Oversee and regularly utilise a
  comprehensive master budget of DRC’s operations in Kigoma jointly with
  the Head of Support Services;
• Assume responsibility as primary budget holder of all projects and lead in the development of new budgets and spending plans;
• Collaborate
  regularly with the Country finance team to monitor spending and ensure
  the timely utilization of all grants, including ensuring regular monthly
  budget follow-up is conducted in Kigoma; Under the leadership of the
  HoSS ensure in-country recruitment processes and ensure that relevant
  staffing structures are in place and are reflective of appropriate
  gender balance;
• Promote professional development by identifying
  training and capacity building opportunities and ensure staff are well
  versed in core protection concepts, DRC’s code of conduct,
  accountability, respectful dialogue with the refugee population, and
  prevention of sexual exploitation and abuse;
• Ensure staff
  evaluations are conducted on a regular basis and are uploaded onto DRC’s
  cloud-based ERP HR software; Under the leadership of the HoSS ensure
  supply chain processes are in place and fully compliant with DRC and
  donor policies and standards;
• Collaborate with the HoSS to
  ensure field-based records are well managed, fulfil DRC and donor
  requirements, and are always uploaded into DRC’s cloud-based ERP system
  and available for use in donor reports; Ensure monthly follow up of
  procurement plans in coordination with the budget follow up process to
  inform any adjustments in spending as required in advance of project
  closure.

Safety and Security

• Assume
  responsibility for staff safety in the area of operation, although the
  primary focal point for safety and security will be the Safety Focal
  Points;
• Ensure all relevant information regarding safety,
  security and the context is collected, updated and shared in a regular
  and timely manner;
• Collaborate with the Regional Safety
  Coordinator, and the Senior Management Team to make decisions and manage
  security incidents at a local level.

About you
In this position, you are expected to demonstrate DRC’s five core competencies:

• Striving for excellence: You focus on reaching results while ensuring an efficient process.
• Collaborating: You involve relevant parties and encourage feedback.
• Taking the lead: You take ownership and initiative while aiming for innovation.
• Communicating: You listen and speak effectively and honestly.
• Demonstrating integrity: You act in line with our vision and values.

Qualifications and Experience

• To
  be successful in this role, we expect you to be a positive, mature
  leader with a proven track record of developing effective initiatives,
  programmes, and impact.

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Essential Experience

• Master’s degree in law, social sciences, international development, or other relevant field
• Minimum
  of 6 years of work experience within the field of protection,
  particularly within the field of humanitarian response and refugee
  protection, with experience working for an international NGO
• Minimum of 3 years of experience in a senior project management position
• Excellent analytical and writing skills
• Excellent written and spoken English
• Strong initiative and self-motivated, with a strong commitment to teamwork and humanitarian principles.
• Ability to multi-task and cope with competing demands under tight deadlines.
• Identify priority activities and assignments, adjust priorities as required.
• Ability
  to operate and think strategically, coupled with proven analytical
  skills and the use of these to problem solve and make firm decisions.
• Prior experience fundraising for Humanitarian and Development focussed activities.

Preferred additional Experience:

• Prior experience with DRC in a similar role
• Prior experience with DRC’s ERP system Experience working in the Economic recovery/ Livelihoods and/or Environment sector
• Knowledge of Swahili an added advantage

What we offer
Contract: 1 Year Contract with the possibility of extension, subject to funding and performance.
Salary: in accordance with the Danish Refugee Council’s Terms of Employment Management Band/ E.
Availability: 1st September 2024.
Duty station: Kibondo, Tanzania (Non family duty station)
Reporting Line: Country Director Tanzania – Burundi