Clinical Manager at Smiles Dental Clinic Tanzania

Position Summary 
Smiles
Dental Clinic is seeking a proactive and detail-oriented A clinical
Manager who will be responsible for overseeing the daily operations of a
healthy care facility, ensuring both efficient service delivery and
administrative functions. This role involves a wide range of
responsibilities including managing staff, overseeing budgets, ensuring
regulatory compliance, and maintaining high standards of patients care
and satisfaction.

Key Responsibilities
Clinical Operations Oversight 

• Ensure the daily operational efficiency of the clinic, including patient flow, scheduling, referrals, and utilities.
• Conduct regular clinical rounds and enforce operational protocols.
• Maintain complete and accurate clinical records and documentation.
• Human Resources Leadership Lead the Human Resources Department,
  ensuring effective recruitment, onboarding, performance management, and
  employee relations.
• Ensure compliance with labor laws and internal HR policies.
• Monitor staff attendance, duty rosters, and leave records.
• CPD Training Centre Management Plan and coordinate CPD (Continuing
  Professional Development) training programs for clinical and
  non-clinical staff.
• Organize internal workshops, seminars, and certifications aligned with regulatory requirements.
• Monitor training outcomes and maintain up-to-date training records.
• Procurement & Inventory Control Supervise the Procurement
  Department, ensuring timely and cost-effective procurement of medical
  supplies and equipment.
• Maintain updated inventory records of clinic assets, consumables, and Dental tools.
• Evaluate suppliers and enforce procurement compliance policies.
• Financial Coordination Collaborate closely with the Finance Department
  on budget development, monitoring, and resource allocation.
• Track and manage clinic expenditures and revenue generation.
• Oversee financial activities related to the Dental Shop and X-Ray Unit (CBCT, OPG, Lateral Cephalometric X-rays).
• Compliance, Licensing & Quality Assurance Ensure full compliance
  with healthcare standards, legal frameworks, and internal policies.
• Oversee MTUHA data collection, reporting, and timely submission to relevant health authorities.
• Manage and coordinate the renewal of clinic licenses, permits, and regulatory documents before expiration.
• Lead internal audits, quality checks, and risk mitigation initiatives.
• Patient Experience & Service Delivery Ensure patient care delivery
  is aligned with best practices and patient-centered approaches.
• Handle patient feedback and complaints professionally and implement service improvements.
• Coordinate with dentists and Assistants to optimize care standards.
• Marketing, Outreach & Communications Lead marketing strategies
  including digital presence, website updates, and social media
  engagement.
• Represent the clinic at community outreach programs, exhibitions, and stakeholder events.
• Manage internal and external communications, including legal and regulatory correspondence.
• Strategic Planning & Reporting Assist in the formulation and execution of clinic strategic plans.
• Provide data-driven recommendations to improve efficiency and growth.
• Prepare and submit periodic performance and operational reports (daily, weekly, monthly, quarterly, annually).
• Maintain minutes for key management meetings and keep operational records organized.
• Additional Duties Carry out any other responsibilities as assigned by management to support the clinic’s mission and growth.

Required Qualifications & Experience 

• Bachelor’s
  degree in Healthcare Administration, Public Health, Business
  Administration, or a related field (Master’s degree preferred).
• Minimum of 3-5 years in clinical or healthcare operations management.
• In-depth knowledge of healthcare compliance/Dental.
• Strong leadership and team development capabilities.
• Financial literacy with experience in budgeting and expense control.
• Proficiency in Microsoft Office Suite and healthcare systems.

How to Apply 
This is Full-time Job, Qualified candidates should email their CV and Cover Letter to: smilesdentaltanzania@gmail.com 
Application Deadline: 15th Aug 2025 at 23:59 HRS 
Email Subject Line: SDC/SLO/2025/01 – Clinical Manger