Retail Manager at DHL Group Limited

Retail Manager at DHL Group Limited June 2025

EX2400B7D Dar es Salaam, Dar es Salaam, P. O. Box 3405, Tanzania,
United Republic of DHL (Tanzania) Ltd. Express Full-time Permanent Job Type: Full-time Location Dar es Salaam, Dar es Salaam, Tanzania, United Republic of
Key areas of responsibility include:

• Contribute
  to develop efficient and creative retail strategy to monitor team
  performance, analyze data, periodical forecasting and reporting of data
  to management in line with business strategy and objectives, Group
  guidelines and policies.
• Develop and oversee Service points to ensure outstanding service delivery and business growth.
• Ensure and monitor management of product merchandising and inventory to ensure processes flow smoothly.
• Implement
  operational plans to analyze sales data to determine if store is
  meeting financial goals and implement plans to improve performance.
• Prepare
  content and deliver training to team members, set performance goals for
  the team, resolve employee conflicts, and encourage teamwork.
• Execute and enforce safety and security procedures.
• Ensure
  and monitor activities like merchandise receiving and stocking,
  non-sales departmental work, such as check-out, photo lab or bagging
  orders.
• Plan and deliver multi-store non-sales operations
  activities including new store opening coordination, payroll/incentive
  plans, event planning, and/or contest planning and promotion.
• Contribute to develop and manage efficient distribution networks.
• Use structured approach in organizing all store operations and allocating responsibilities to personnel.
• Cooperate
  with senior management to develop appropriate indicators by collecting
  customer and market feedback and reporting the same to the
  organization.”
• Influence others outside of own job area regarding policies, practices, and procedures
• Develop strong, trusting relationships with business leaders across DHL.
• Cooperate with and coordinate 3rd parties e.g., external service providers.
• Advise customers and key stakeholders on processes, systems, and tools.” 

Qualifications & Experience

• Bachelor’s degree in marketing, Sales, Business Management or equivalent
• More than 6 years
• Analytical skills
• Must be computer literate.
• Excellent communication skills and interpersonal understanding. 
• Passion for Customer Service. Job Type: Full-time 
• Driving license

How to Apply:
This is Full-time Job, To submit your application, please follow the link provided below.