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| KCB Bank Tanzania Limited |
Relationship Manager, Sahl
Job Summary:
To
achieve business growth for the Bank by acquiring new profitable
customers; and selling Sahl Banking products while also promoting sales
of other products and services of the Bank to increase wallet share
within existing customers. This incorporates prospecting for new
business as well as managing customer expectations to sustain strong
business relationships.
Recommended:
CHECK SCHOLARSHIPS OPPORTUNITIES TO STUDY ABROAD CLICK HERE!
Job Details
KEY RESPONSIBILITIES:
- Growth in business volumes, customer base and wallet share.
- Bring new leads for Assets and Liabilities to grow KCB Sahl portfolio.
- Quality Management of customer expectations.
- Consistency
in adherence to and application of established policies, processes, and
tools including Sharia Compliance, to achieve optimal efficiency,
compliance, and cost containment. - Minimization of exposures to and impact of risks associated with KYC, AML, and portfolio maintenance
- Adequacy of personal competence to effectively perform Relationship Management tasks.
Recommended:
CHECK SCHOLARSHIPS OPPORTUNITIES TO STUDY ABROAD CLICK HERE!
DAILY RESPONSIBILITIES:
- To
create and manage Sahl banking relationships and ensure optimal sales
to all the customers including retail, corporate, and treasury customers
by way of joint calls and cross selling To manage the customers
relationships to ensure retention by making sure that all complaints
raised by them are resolved within a reasonable and agreed time - Work
in close partnership with Credit Department Team, Branch Managers,
Legal Department Team, and Head of Sahl Banking to ensure that the
credit requests for new and existing facilities are correctly prepared
in accordance with KCB and/or group policies. - Actively monitor and manage the portfolio to maintain low Non-Performing Loan (NPL) levels and achieve a quality portfolio.
- Train respective branch and stakeholders on KCB Sahl Banking products and effective sales skills
- Implement
strategic initiatives recommended through the Head of Sahl Banking
including but not limited to events and sponsorship, new product
introductions, coordination of special clubs and/or schemes, etc. that
aim to grow the KCB Sahl business - Be conversant with the KYC
requirements. Undertake actions to ensure compliance and report
suspicions. Exercise due care and diligence in ensuring all anti-money
laundering and KYC requirements are complied with.
Recommended:
COMPETENCE REQUIREMENT:
- Interpersonal
skills to create and maintain relevant business networks; and to
effectively communicate with and manage customer expectations (internal
and external), and other stakeholders who impact performance. - Technical
skills to effectively perform Relationship Management activities/tasks
in a manner that consistently achieves high quality standards or
benchmarks. - Sales skills to prospect and close business
- Knowledge of Sahl Banking products as well as other relevant products.
- Knowledge
and effective application of all relevant banking policies, processes,
procedures, and guidelines to consistently achieve required compliance
standards or benchmarks. - Self-empowerment to enable development
of open communication, teamwork and trust that are needed to support
performance and customer-service oriented culture.
Read Also:
NEW TANZANIAN JOBS, INTERNSHIPS AND VOLUNTEERING OPPORTUNITIES 2022 (1,475 POSTS)
MINIMUM POSITION QUALIFICATION AND REQUIREMENTS:
- University degree of its equivalent and relevant professional qualification in Banking, Accounting or Finance.
- Three years of experience with similar responsibilities
- Practical experience in use of Microsoft Office Packages
How to Apply:
Please visit our Recruitment Portal through the link below and submit your application.
Deadline: 2022-09-08 00:00:00 Reference Number: IRC12887
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