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Britam Insurance Tanzania |
Job Purpose and Key responsibilities
Job purpose
The
job holder will be responsible for growth of revenues and customer
numbers for the branch to meet set annual premium targets for the
branch. The role will report to the Branch Manager.
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Key responsibilities
- Secure new business directly or through intermediaries
- Service existing business and follow up to ensure renewal
- Maintain excellent customer service to intermediaries and direct clients
- Undertake initial underwriting in accordance with set guidelines to ensure sound acceptance of risk.
- Ensure payment of premiums before policy attaches.
- Follow up to ensure intermediaries are paid commissions timely and accurately.
- Recruit new agents, direct clients, new brokers and grow business from Bancassurance partners as per agreed KPI.
- Train, coach and support new intermediaries to achieve sales targets.
- Follow and adhere to underwriting guidelines and standards as communicated by Underwriting Manager from time to time
- Prepare daily sales reports to branch manager and other reports as may be requested by management
- Guide and assist clients on claims processing
- Deliver on performance requirements as defined in the strategy map and personal scorecard.
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Key Performance Measures
- Achievement of production targets
- Customer satisfaction
- Customer retention
Working Relationships
Internal Relationships:
- Accountable to the Branch Manager
- Required to liaise and work closely with Underwriting, Finance, Claims and other departments as may be necessary
External Relationships:
- Britam customers
- Intermediaries (Brokers, Agents & Banks)
- TIRA and other regulatory institutions
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Knowledge, experience and qualifications required
- Knowledge, experience and qualifications required
- Bachelors’ degree in a business related field
- Professional qualification in Insurance (CII certificate or equivalent)
- At least two years’ experience in a similar position
- Knowledge of Insurance Industry and concepts
- Knowledge of Insurance regulatory requirements
- Knowledge of sales and marketing
Essential Competencies
-
Presenting and Communicating Information: Speaks fluently; expresses
opinions, information and key points of an argument clearly; presents
effectively; responds quickly to others ‘reactions and feedback during
conversations; projects credibility. - Working with People: Shows
respect for the views and contributions of other team members; shows
empathy; listens, supports and cares for others; consults others and
shares information and expertise with them; builds team spirit and
reconciles conflict; adapts to the team and fits in well. - Adhering
to Principles and Values: Upholds ethics and values; demonstrates
integrity; encourages individual responsibility towards the community
and the environment; models the organisational values during every day
interactions. - Analysing: Analyses numerical data and all other
sources of information, to break them into component parts, patterns and
relationships; probes for further information or greater understanding
of a problem; makes rational judgements from the available information
and analysis; demonstrates an understanding of how one issue may be part
of a much larger system. - Planning and Organising: Adhere to and
monitor clearly defined objectives; plans activities and projects well
in advance and takes account of possible changing circumstances;
identifies and organises resources needed to accomplish tasks; manages
time effectively; monitors performance against deadlines and milestones. - Delivering
Results and Meeting Customer Expectations: Focuses on customer needs
and satisfaction; sets and models high standards for quality and
quantity. Monitors and maintains quality and productivity. Works in a
systematic methodical and orderly way. Consistently achieves projects
goals.
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Primary Location: Tanzania, United Republic of-Mtwara-Mtwara
Organization: International Insurance Business
Job Type: Permanent
Shift: Day Job
Contract Type: Full-time
Job Posting: 19-08-2022
Unposting Date: 02-09-2022
Number of Openings: 1
Thanks for reading New Job Vacancy at Britam Insurance Tanzania – Corporate Sales Executive