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Head; Credit Administration at NMB Bank Plc Tanzania

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Tanzania Jobs Portal - Career
NMB Bank Plc
Jobs in Tanzania 2022: New Job Vacancies at NMB Bank Plc 2022

Head; Credit Administration (1 Position(s))
Job Location :
Head Office, Hq
Job Purpose:
To lead, develop and manage the Credit Administration unit in order to
maximize team and individual performance with a view to maintaining a
robust controls and framework in the post approval fulfillment
activities for the bank loan portfolio. .
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Main Responsibilities:

  • Manage the overall performance and people agenda in Credit Administration Unit [CAU].
  • Identify and drive development and training initiatives to ensure that the capability of CAU staff is continually improved.
  • Develop
    a highly motivated team maintain excellent relationships with own team
    and wider teams to ensure achievement of business goal.
  • Help identify training needs and provide coaching to all members of the CAU to improve performance and productivity.
  • To create awareness Team members on policies, CAU procedures and regulations.
  • Champion and execute smooth change management including continuous process improvement
  • Ensure
    CAU activities and importance is communicated to the wider business
    (peers and senior management) and consultation during changes in
    policies and procedures at business levels.
  • Ensure full
    compliance, provide oversight as well as monitor the implementation of
    various consumer protection requirements across the Unit.
  • Ensure
    the highest standards of post approval fulfillment/ monitoring and
    control through formulation and implementation of consistent policies
    and processes across the Credit Admin unit.
  • Ensure knowledge and best practice sharing across the CAU.
  • Responsible
    for personal adherence to governance, compliance, and lending portfolio
    control. Ensuring own conformance to policy and procedures within the
    specialist lending function, including proactive management of agreed
    responsibilities for data integrity.


  • Work closely with the
    credit teams to understand the lending portfolio and risk capabilities
    and to identify gaps or weakness in the post sanction process; work in
    conjunction with the relevant teams to formulate plans to close the
  • In charge for Monitoring & Control of live loan
    portfolio (pre-NPL) to assure adherence to term & conditions of
    sanctions identify any areas within the portfolios that are the cause
    for concern / potential cause for concern
  • Act as the source of technical excellence and point of reference in relation to risk matters for the entire credit cycle.
  • Manage the maintenance / improvement of the administration quality of the Portfolio (as detained in the CAU operating manual).
  • Maintain
    interactive relationship with Branches, Analysts, Legal and
    Relationship Managers to ensure rectifying the outstanding issues.
  • Quarterly review of the corporate credit key risks and their mitigating controls through effective KRI tests
  • Own
    and monitor the achievement of agreed targets for risk performance
    measures by the CAU team taking corrective action where applicable.
  • Responsible for the rectification and documentation of any recommendation arising out of Audit / Assurance reports on Credit.
  • In
    charge with all post approval activities around structured facility
    /CMA Loans, work closely with the network and credit to ensure that
    Review of Operational Memorandum, drawdowns and releases and monitoring
    of all structured loans are done.
  • Effective management of the
    facility limits (loading, amending & cancellation) to ensure that
    published limits are in line with the latest sanction and accordance
    with the operational process and procedures.
  • Management of
    maintenance review & follow up of a complete diary system detailing
    deficiency & deferrals/loan repayment dates/ excesses clearance
    dates/ dated securities and Covenants.
  • Management of the
    financial covenant and internal Risk Trigger Monitoring systems/ data
    regarding its integrity of capturing, advising, and escalation of
    overdue and failed/ breached covenants.
  • Manage, prepare & review post approval check list.
  • Liaise with the legal team regarding the documentation and changes to the standard commercial and standard terms and conditions.
  • Improve quality of audits and act as the point of contact for both internal and external auditors.
  • Monitor the syndicate of loans (repayment of installments, interest, conditions with the agent/ participant banks.
  • Ensure that maker checkers concept across CAU processes is carried out without deviation
  • Ensure team’s adherence to NMB data privacy policies
  • Oversee the team’s Business Continuity plan (BCM) and periodic testing.
  • Ensure a consistent quality of service to CAU stakeholders
  • Support Credit Administration service and delivery in line with business needs
  • Work in partnership with colleagues and proactively anticipate, respond to, and seek to exceed the expectations of customers.


Knowledge and Skills:

  • Expert knowledge of commercial banking credit risk operations, credit analysis and control
  • Knowledge of operational risk and rigor processes tools and practices.
  • Proven ability to run a service operation, managing often conflicting priorities.
  • Detailed knowledge of corporate Business and risk products, policies, procedures and services
  • Working knowledge of local regulations related to lending
  • Awareness of products and services offered in the market
  • Proven people management skills and team leadership
  • Ability to communicate effectively across range of stakeholders in Sales, Risk and Operations
  • Problem solving and decision-making skills
  • Innovation and change management skills
  • Quality high standards and controls.
  • Computer literacy
Read Also:


Qualifications and Experience:

  • Bachelor’s degree or its equivalent in Banking, Finance, Business, Economics, Mathematics / Statistics,
  • Post graduate degree or professional qualifications e.g., CFA/ CPA is preferred
  • At least 10 years in Credit Risk Management
  • At least 5 years of leadership experience
  • Previous experience of working in a reputed financial institution’s corporate/ commercial sector in the risk function.

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NMB Bank Plc is committed to creating a diverse environment and is proud to be an equal opportunity employer
Job opening date : 01-Dec-2022.
Job closing date : 15-Dec-2022.


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