GRADUATE TRAINEE – GENERAL TRADE at TotalEnergies

GRADUATE TRAINEE – GENERAL TRADE
Country Tanzania
Location Tanzania
Workplace location DAR ES SALAAM-HAILE SELASSIE RD(TZA)
Domain Sales
Type of contract Graduate
Experience Less than 3 years

Candidate Profile

• Knowledge of basic accounting
• Technical knowledge and marketing skills
• Working experience at both field and main office
• Bachelor’s degree in business administration, marketing, engineering, or a related field.
• Analytical
  Skills: Strong analytical skills with the ability to interpret sales
  data and market trends. Proficiency in using sales analytics tools and
  software.
• Excellent communication and interpersonal skills.
  Ability to build and maintain strong relationships with clients and
  internal stakeholders.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and CRM software. Familiarity with ERP systems is an advantage.
• Organizational
  Skills: Detail-oriented with strong organizational and time management
  skills. Ability to manage multiple tasks and meet deadlines.
• Market
  Knowledge: Knowledge of the Tanzanian fuel market and regulations is a
  plus. Understanding of aviation fuel industry standards and practices.

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Activities
The
Graduate Trainee is responsible for assisting the General Trade manager
with overseeing and implementing the sales strategies and operations
for the General Trade – Business to Business (B2B) land bulk fuel and
aviation fuel sectors. This role requires a detail-oriented and
proactive individual with excellent sales administration skills to
ensure smooth operations and achievement of sales targets. The Graduate
Trainee will work closely with the General Trade Manager to monitor
sales performance, develop client relationships, and drive business
growth and will be responsible for Aviation Sales.

Key Roles and Responsibilities:
Sales Monitoring and Reporting:

• Track
  Sales Data: Regularly monitor and analyze sales data, including volume,
  revenue, and profit margins, for both B2B fuel and aviation fuel
  sectors.
• Performance Reporting: Prepare detailed sales
  performance reports on a weekly, monthly, and quarterly basis for the
  General Trade Manager, highlighting key metrics, trends, and areas for
  improvement.
• Market Analysis: Conduct thorough market analysis
  to understand market trends, customer preferences, and competitive
  landscape. Use this information to identify potential growth
  opportunities and threats.
• Forecasting: Develop and update sales forecasts based on market conditions, historical data, and input from the sales team.
• Sales: Update pricing and offers to aviation customers as well as prospecting.

Sales Implementation:

• Sales
  Strategies: Implement effective sales strategies and plans designed to
  achieve business objectives. This includes setting sales targets,
  developing pricing strategies, and creating promotional offers.
• Sales
  Coordination: Coordinate with the sales team to ensure alignment with
  sales goals and targets. Provide them with the necessary tools,
  resources, and support to achieve their targets.
• Marketing
  Support: Assist in the development and execution of marketing campaigns
  and promotions. Collaborate with the marketing team to create compelling
  sales materials and presentations.
• Collections: Collect funds for services rendered.

Client Relationship Management:

• Client
  Engagement: Build and maintain strong, long-term relationships with key
  clients, ensuring high levels of customer satisfaction and loyalty.
• Customer
  Support: Handle client inquiries promptly and provide effective
  solutions to their problems. Address any issues related to product
  quality, delivery schedules, and pricing.
• Client Visits: Conduct
  regular client visits to understand their needs, gather feedback, and
  identify opportunities for additional sales. Provide clients with
  updates on new products, services, and industry developments.
• Contract
  Management: Negotiate and manage sales contracts, ensuring compliance
  with company policies and legal requirements. Maintain accurate records
  of all client interactions and transactions.

Administrative Support:

• Documentation:
  Manage all sales-related documentation, including contracts,
  agreements, invoices, and delivery notes. Ensure that all documents are
  accurate, complete, and property filled.
• Record Keeping:
  Maintain accurate and up-to-date records of sales transactions, client
  communications, and inventory levels. Use these records to generate
  reports and provide insights into sales performance.
• Presentation
  Preparation: Assist in the preparation of sales presentations and
  proposals. Develop persuasive sales pitches that highlight the benefits
  and features of the company’s products and services.

Coordination and Communication:

• Internal
  Liaison: Liaise with internal departments, including logistics, supply
  chain, finance, and marketing, to ensure seamless sales operations.
  Facilitate communication between the sales team and other divisions
  within the company.
• Sales Meetings: Participate in regular sales
  meetings, providing updates on sales performance, market trends, and
  client feedback. Contribute to strategic discussions and decision-making
  processes.
• Team Collaboration: Foster a collaborative
  environment within the sales team. Encourage the sharing of best
  practices, sales techniques, and market insights.

Compliance and Quality Assurance:

• Policy
  Adherence: Ensure compliance with company policies, procedures, HSEQ
  and regulatory requirements. Stay informed about changes in industry
  regulations and standards.
• Quality Standards: Monitor and uphold
  the quality standards of the products and services offered. Ensure that
  all products meet client specifications and regulatory requirements.
• Audit Preparation: Prepare for and participate in internal and external
  audits. Provide auditors with the necessary documentation and
  information to demonstrate compliance with company policies and
  regulatory requirements.

Context & Environment

• Competition: 50 Oil companies authorised to market oil products
• Understanding client needs: Clients with big product demand give tough tender conditions eg. Mining, Cement, Construction
• Understanding
  our strength and weakness points: Tough logistics of supply to serve
  Lake region, Mbeya and Kigoma; Control on fuel short deliveries on
  situations whereby transport of the fuel is handled by TotalEnergies
  contracted transporter and the distances covered are big.
• Preventive mechanism is required when a large credit facility is necessary without a cover (security deposit or bank guarantee

Additional Information
JOB DIMENSION

• Achieve
  department target of approx. 214k metric tonnes (MT) of white products
  land fuels, 12.0 k MT of black and 22k MT of aviation fuel.
• Assists the General Trade Sales Manager and Executives in the running of the General Trading business.
• Adheres to the Confidentiality rules of the company
• Adheres to Delegation of authority rules of the company
• Adheres to Group and Company Code of Conduct

MODE OF APPLICATION: