- Introduction and context
Domestic work is an important source of employment, representing 2.3 percent of total employment worldwide (WEIGO statistical brief #32). There are 76.7 million domestic workers globally majority of whom are women at 76.2 percent. For Women domestic work contributes 4.2 percent of their global employment. Out of 76.7 Million domestic workers, 9.6 million domestic workers are found in Africa. , representing 12.7% of the global figure. Of the 9.6 million domestic workers, 8.7 million (11.5% of the global figures) are in Sub-Saharan Africa. By share of Wage Employment, Domestic work contributes to 7.3 percent of all employees in Africa. .[1].
The demand for domestic workers continues to grow in different regions of the world including in Africa. The demand is driven by among other things: demographic changes, aging population, and growing need of the long-term care. For this reason, domestic work continues to be among the top sectors employing migrant workers within the region and beyond. The huge workforce in domestic work is likely being sustained by continued income inequality within and between countries, as well as unequal access to education and care services. As a job-intensive sector that meets essential and growing household needs for direct and indirect care services, domestic work will continue to be major source of wage employment for many[2].
- Domestic work in the East African Community
Recent mapping report on Labour Migration in East Africa by the East Africa Employers’ Organization (EAEO, 2022)[3] show existing domestic workers mobility within the region from Uganda and Tanzania into Kenya. Though official data on the share of employment in domestic work in the sub-region is not readily available, individual country figures indicate significant number of people employed in or working as domestic workers. Taking example from 3 EAC countries (Kenya Uganda and Tanzania), reports indicate that there are 2 million domestic workers in Kenya as contained Analysis of working conditions and wages of domestic workers in Kenya. For Tanzania, the last reported data in 2014 indicated that there were nearly 1 million domestic workers in the United Republic of Tanzania[4]. The contribution of domestic work to wage employment has increased five folds in the less than 10 years from 0.2 percent in 2014 to 5.5 percent in 2021 signifying the growth and significance of the sector in wage employment for mainland Tanzania. For Uganda, 11.5 percent of all respondents in the Uganda National Labour Force Survey (2021) identified private household as their place of work. Other not representative data contained in various reports indicate prevalence of child domestic workers (about half a million)[5] and 24% of the surveyed population (N 4724) were found to be children in a survey conducted by IDAY [6] The survey also found that more than 80% of domestic workers did not go beyond primary school. Reports also indicate existence of domestic work as a key economic sector in Democratic Republic of Congo, Burundi and South Sudan but official data was not readily available. In Rwanda, recent Rwanda labour force survey 2021 shows that domestic work is among the top five economic activities of employed persons (pg9) accounting for 4.1 percent of total employment in the country (pg6)
Similarly, domestic work is the priority occupation for labour migration in the subregion. The EAC region is source of domestic migrant workers towards the Gulf Corporation Council (GCC), Lebanon and Jordan. Reports from Uganda indicates that about, 2000 domestic workers are migrating to the GCC each month[7]. Reports from Kenya indicates that by2022 there were 80,000 domestic workers working Saudi Arabia alone[8]. Within the region, data is scant but various reports indicate prevalent intraregional migration of domestic workers within the EAC. The bulk of migrant domestic workers in the region migrate through irregular channels . They are also considered low-skilled with no to little education or training. The context provided is a a testimony to the position and scope of domestic work in wage employment creation for the region.
- Characterization of the sector and occupation
The ILO Domestic Workers Convention (C189) defines domestic work as e “work performed in or for a private household or households” and domestic workers as “any person engaged in domestic work within an employment relationship”. They provide direct and indirect care services, and as such are key members of the care economy. Their work may include tasks such as cleaning the house, cooking, washing, and ironing clothes, taking care of children, or elderly or sick members of a family, gardening, guarding the house, driving for the family, and even taking care of household pets. A domestic worker may work on full-time or part-time basis; may be employed by a single household or through or by a service provider; may be residing in the household of the employer (live-in worker) or may be living in his or her own residence (live-out). A domestic worker may be working in a country of which she/he is not a national, thus referred to as a migrant domestic worker.
According to the latest ILO assessment report Making decent work a reality for domestic workers, 81. 2 percent of domestic work employment is informal, meaning that there continue to be huge decent work deficits in the domestic work sector. These deficits include lack of formal contract, social security coverage, exclusion from or gaps in minimum wage coverage, lack of unionization and long working hours beyond the approved standards by the international and national laws. Domestic work is also characterized as low skills occupation due lack of access to quality, and well-organized training programmes. Many countries have not institutionalized domestic work into their TVET training delivery systems. Though many countries are putting legal frameworks for improving working conditions for domestic workers in place, but implementation is lacking and/or loopholes still exist that need to be filled to effectively benefit the target groups. Migrant domestic workers are more vulnerable and face adverse working conditions.
- Why skills development for domestic workers
As indicated, the perception of domestic work as generally a low-skilled occupation where women are overrepresented, and the overarching non-recognition of women’s work often make domestic work undervalued. However, skills training and professionalization of domestic work can support to increase the value of domestic work services and contribute to the formalization of domestic work. Household employers may be willing to hire the services of domestic workers more formally and pay them more decently based on the services provided. Also, skills training may increase the confidence of domestic workers to view their occupation as a profession like any other and therefore increase their service delivery standards; bargaining capacity, seek better terms aligned to the established laws such as better pay, time off and social security benefits. Furthermore, skills training may also increase domestic worker’s employability and their professional or career mobility either horizontally or vertically including into other sectors and to managerial or supervisory roles within the same occupation respectively.
- Justification for the Regional competency standards for domestic workers
Competency standards are a set of benchmarks that define the skills, knowledge, and attributes people need to perform a work role. They are developed in consultation with industry, to ensure they reflect the needs of the workplace. Competency standards form the basis upon which training, and assessment can be implemented to a standard that the industry recognises and trusts. Competency standards are primarily used to develop and implement training, to assess the outcomes of training, and to assess the level of a person’s existing skills and competencies. Regional Model Competency Standards (RMCS) are designed to be used as a basis for developing national standards and as a regional reference point. The RMCS will benefit those countries that are in the process of developing competency standards or reviewing existing national competency standards. As the RMCS provide a basis for developing national competency standards, countries can avoid the duplication of effort in developing standards from scratch providing a regional reference for the competency standards. It can also facilitate mutual recognition of skills and workers in the domestic work sector within the EAC region. RMCS will be developed based on country practices as well as other practices beyond the region for comparability purposes.
- The policy and legal framework in the EAC
In accordance with Article 104 of the Treaty for establishment of the EAC, Partner States agreed to adopt measures to achieve the free movement of persons, labour, and services and to ensure the enjoyment of the right of establishment and residence of their citizens within the Community. The EAC Common Market Protocol (CMP) guarantees both the free movement of persons and workers under Articles 7(1) where the Partner States allow free movement of persons who are citizens of the other Partner States, within their territories and 10(1) on the freedom of movement of workers.
The free movement of workers entitles a worker to: apply for employment and accept offers of employment actually made; move freely within the territories of the Partner States for the purpose of employment; conclude contracts and take up employment in accordance with the contracts, national laws and administrative actions, without any discrimination; stay in the territory of a Partner State for the purpose of employment in accordance with the national laws and administrative procedures governing the employment of workers of that Partner State; enjoy the freedom of association and collective bargaining for better working conditions in accordance with the national laws of the host Partner State; and enjoy the rights and benefits of social security as accorded to the workers of the host Partner State; and have the right to be accompanied by a spouse and a child.
In Article 102 of the EAC Treaty, the Partner States are fostering cooperation in education and training within the community. Under Article 102 (b) the Partner States are harmonizing curricular, examination, certification and accreditation of education and training institutions through joint action of the relevant national bodies. To further facilitate free movement of labour in the Community, pursuant to Article 11 (b) of the Protocol the Partner States are concluding regulations which will govern the mutual recognition of academic qualifications and experience. This harmonization of education curricular and structures is crucial for regional integration and implementation of the EAC Common Market protocol.
In this regard, developing regional competency standards for domestic work will contribute to the aspiration of the EAC treaty and enhance cooperation within Partner States in their effort to develop well trained human resource for regional labour markets and beyond. These standards will also make it easier for mutual recognition of skills and portability of skills. It will aid member states to benchmark when developing their own national competency standards.
- Current practices
Detailed information of how each EAC Partner States train or develop the skills of domestic workers at national level, is scant. However, there is some information from some countries, which may give some examples of the current practices. A recent Feasibility study on Recognition Mechanisms for Selected Occupational Profiles of Migrant Workers in Ethiopia, Kenya and South Africa reveals huge variations in occupational standards and how countries organize training for their domestic workers including duration of training coverage and scope. Due to that variation, it is impractical for establishing and implementing a skills recognition mechanism for domestic workers more so when still in some countries domestic work is not an integral part of TVET programmes offered in the country. The main recommendation from the study is for member states experiencing mobility of workers amongst themselves to agree on harmonised occupational and competency standards. It is for this reason that the ILO, through the Foreign, Commonwealth and Development Office(FCDO)-funded Better Regional Migration Management (BRMM) project and Swedish International Development Cooperation Agency (SIDA)-funded Labour, Employment and Mobility actions of the AU-ILO-IOM Programme on Labour Migration Governance for development and integration in Africa (JLMP-Lead)in collaboration with the EAC wish to develop regional competency standards for domestic work occupation.
- Objectives
To provide technical guidance and lead the development of the east African regional competency standards in domestic work through the expert focus group.
The consultancy firm will have the following specific tasks and linked deliverable.
Core function
Task
Deliverable
Inception report
prepare a brief but concise inception report that details the envisaged methods and workplan
Inception report
Capacity building of the expert
Hold a methodology workshop with EAC, expert group and ILO; orientation using the ILO’s model competency standards and Competency standards for ASEAN region
Agreed road map, data collection sheet /checklist
Mapping exercise
analyse current practices (including, design approach and scope) and policy and or legal frameworks on training domestic workers in the EAC partner states. The mapping will also extend for comparability with practices outside the region focusing on countries with best practices. The Mapping exercise shall be limited to review of secondary data that will be complemented by country reports to be complied by select team of experts from all 7 partner states
a summary report on mapping of training practices for domestic work with example drawn from partner states and sampled countries for comparison which include:
a. Existing trends and practices with regards to domestic work, training programmes, occupational profiles and or standards, curricular, levels of training scope and duration, institutional arrangement coordinating this training etc. Related policy and legal frameworks
b. General labour market trends in domestic work showing demand, skills shortages and scope of functions/roles domestic workers perform.
c. The harmonised proposal for a comprehensive scope, roles and functions of a domestic work that will inform the development of the competency standards.
policy and or legal frameworks related to skills development for domestic work in the 7 partner states.
Provide Technical guidance and facilitation of Drafting workshop
formulate all workshop methodologies to
a. Reviewing and validating country reports submitted by country experts.
b. Determine and drafting the functional areas.
c. Draft the competency standards.
d. Validate the draft competency standards with the technical expert group as well as during country level validations.
Consolidate the validated documents
Final Draft competency standards for DW submitted to the EAC for adoption.
Draft implementation and monitoring strategy
- Scope of work and methodology
This assignment entails a combination of capacity development, technical assistance and guidance, facilitation, knowledge generation and development of the competency standards. The mapping of the skills development practices for Domestic workers in all 7 states will be done through a combination desk review of existing published information and review of information collected and presented by experts from EAC partner states.
The experts to be selected by EAC will first attend the methodological and capacity development workshop that will be facilitated by the consultant. During the workshop, the consulting firm will jointly review and agree on an information collection sheet that will be used by the expert team to collect country information. The consulting firm will also facilitate an orientation capacity session on the processes, scope, and roles of key partner in developing the regional competency standards.
The consulting firm will also gather additional information from outside the EAC region (from at least 3 countries) for comparison purposes and showcasing successful practices in skills training for domestic work.The consultancy firm will do secretarial by consolidating organizing and putting the report and documents in a logical and presentable format The firm will also be the lead drafter of all the working documents and will prepare the final documents based on the comments and guidance received from the reviews, consultations, and validation workshops. As expert, the consulting firm will also consolidate the final document and provide technical guidance as appropriate and relevant.
The consulting firm is expected to propose a methodology appropriate for this assignment leading to a common harmonised standards acceptable by the EAC partner states and aligned to the occupational standing for both national, regional, and international market. The ILO’s guidelines on developing regional competency standards may used as an inspiration
The consulting firm will work with the appointed expert focus group to ensure alignment and relevance with EAC region’s context and beyond and active engagement of relevant partner states and other relevant stakeholders.
- Role of partner states:
- The partner states will be central in sharing with the consultant and the expert focus group all required and relevant documents, information and data on domestic work that will facilitate a successful implementation and completion of this assignment.
- Advise on the relevant experts and institutions to be consulted and engaged during the process including at validation stages.
- Review and provide critical inputs to the documents and reports emanating from this exercise.
- The role of the EAC secretariat:
Through the relevant department, the EAC will coordinate the whole development process through.
- Officially constituting the expert focus group
- Convening (in consultations with the consultant) all expert groups meetings
- Organize and coordinate validation sessions for the products and reports developed by the consultant after review and inputs from the technical expert group.
- Coordinate the approval and adoption process by the EAC partner states as per laid down procedure.
- Promote and disseminate the approved regional competency standards among members states.
- Payment schedule and timelines
Deliverable
Time
Instalment #
Condition for payment
May
Jun
Jul
Aug.
Sep
Oct
Contract signing
NA
No payment
Inception report with detailed methodologies and workplan
3 weeks after signing contract
30% of the total contract costs
Paid upon submitting the final inception report that has been reviewed and accepted by the ILO
First Draft of the mapping report
8 weeks after signing the contract
20% of the total contract
Paid Upon submitting a final Draft of the mapping report that has incorporated country chapters and inputs from the expert group and reviewed by the ILO and EAC
First draft of the RCS for domestic workers validated by the technical working group) (Reports on the drafting and review sessions Determining and the functional areas.
, and drafting the competency standards) annexed to the RCS
13 weeks after signing the contract
30% of total contract cost
Paid upon submission of progress reports containing:
Draft functional areas and draft competency standards
Final Drafts of the competency standards incorporating comments from validation workshop (s) including by wider stakeholders
16 weeks after signing the contract
20% of total contract costs
Paid upon submission of Final drafts of regional competency standards for domestic work with annexes on implementation and monitoring strategy
- Required Qualification and experience.
This assignment demand expertise and experience in the field of curriculum development, educational assessment, occupational profiles development, training, and competency standards. The consulting firm should have a team of experts with a mix of desired qualifications and experience in labour market dynamics, labour migration and domestic work occupation.
In addition, the consulting team lead should have:
- Advance graduate degree in social sciences disciplines such as education, TVET, Human resources development, Labour economics and related professional background.
- Ten years of experience in the field of Skills /TVET development with functional lead roles in occupational profile and standards development, educational and skills assessment, training standards and curricular development. Knowledge if labour migration will be an asset.
- Proven experience in carrying out similar assignments before
Proven experience and skills in facilitating technical group workshops with clear objectives to achieve at the end and deliverables to show.
The firm should also:
- Have experience in providing consultancy services for international organizations.
- Have experience in excellent analytical capacity and report writing skills and ability to communicate effectively and in concise manner both orally and in writing.
- Display a high standard of ethical conduct and exhibit honesty and integrity.
- Have excellent knowledge and understanding the domestic work sector generally and in the context of labour migration in Africa and beyond and the East and Horn of Africa in particular.
- Demonstrate innovation or new ideas that will ensure achieving the objectives and timely.
- The Technical Proposal should include:
Capacity documentation: Attach Company certificates, registration and three client references, demonstrating the capability and past performance of the Service Provider as follows:
- At least 7 years of experience in a similar assignment, including working on occupational standards, curriculum and competency standards development, education, and training assessment.
- Demonstrated internal capacity (relevant personnel etc.) to complete the assignment within the designated time.
- Vast network of partners and institutions relevant to this assignment
- Sound knowledge of current trends in the labour migration, occupational and training standards, curriculum development
- Experience in facilitating group technical working sessions.
- Contextual understanding of domestic work sector
Proposed methodology: The proposal should provide a clear and adequate approach to the work in achieving the desired results and should include:
- Detailed project implementation plan
- Detailed management and coordination plan for collecting data from all 7 EAC countries.
- Consultation, data collection, drafting and validation methodologies.
Qualification of the team lead and team members: CVs and profiles of team lead and members clearly indicating their experience and relevance to the tasks aligned to this call.
- The Financial Proposal
The financial offer should be submitted in USD and should include all envisaged costs.
Tabulated as below:
DESCRIPTION
PRICING (USD)
1
Deliverable 1: An inception report with detailed workplan and methodology
2
Deliverable 2: Final draft report of the mapping and analysis on existing occupational standards (incorporating comments from the expert focus group)
3
Deliverable 3: First draft of the RCS for domestic workers validated by the technical experts (Reports on the drafting and review sessions Determining and the functional areas.
, and drafting the competency standards) annexed to the RCS
4
Deliverable 4: Final Drafts of the competency standards including Final draft promotion, implementation and monitoring strategy annexed to it. The report should incorporate comments from the validation workshop by wider stakeholders including sector industry experts.
Administrative Costs (if applicable)
5
Proposed Technical Officers with relevant profiles
Additional costs as applicable in proposed methodology (i.e field visits, 3 missions to facilitate drafting and validation meetings)
6
Total Budget
Financial Breakdown
Deliverable
Experts/activity
Number of Day
Rate
Amount
Sub-total
Sub-total
Sub-total
TOTAL
Evaluation Criteria
ITEM
DESCRIPTION
TOTAL MARKS
Capacity Documentation
Attach Company certificates, registration and three client references, demonstrating the capability and past performance of the Service Provider as follows:
- At least 7 years of experience in a similar assignment, including working on occupational standards, curriculum and competency standards development, education, and training assessment.
- Demonstrated internal capacity (relevant personnel etc.) to complete the assignment within the designated time.
- Vast network of partners and institutions relevant to this assignment
- Sound knowledge of current trends in the labour migration, occupational and training standards, curriculum development
- Experience in facilitating group technical working sessions.
- Contextual understanding of domestic work sector 30
Proposed Methodology and Approach
The proposal should provide a clear approach in carrying out the work and achieving the desired results and should include:
- Detailed implementation plan marks)
- Detailed management plan
- Consultations, data collection, drafting and validation methodologies. 25
Qualifications and
specific
experience of the Team Leader for the
assignment
Attach CV, professional (certification) if relevant, demonstrating the following:
- Advance degree in social sciences disciplines such as education, TVET, Human resources development, Labour economics and related professional background.
- Ten years of experience relevant to the assignment as detailed in the ToR
- Managing consultancy services of international organizations with multi country scope
- Proficiency in stakeholder engagement, including building relationships with government agencies, NGOs, employers.
- Excellent communication and networking skills to effectively communicate objectives and engage with relevant stakeholders and the technical expert group.
- Proof of Experience in guiding, facilitating technical workshops with specific results at the end.
15
Qualifications and
specific
experience of the Technical Staff for the assignment
The team should comprise of technical officers with the following profiles:
- Research skills
- Technical proficiency in one of the areas (occupational standards, curriculum development, domestic work sector, competency standards, educational assessment)
- Project management
- Group facilitations
- Report writing skills.
- Experience in conducting capacity building act. 25
Overall quality of the proposal, including concise writing, structure, and formatting 5
TOTAL 100
Only bids which achieve a minimum score of 70 % in their technical offer will be considered for evaluation of their Financial Proposals.
The technical offer will be weighted 70% the financial offer 30%. (30*lowest bid /the bid being evaluated). The total score will be calculated by using the formula: total score obtained in technical proposal + total score obtained from the financial
- Contract duration
All assignment deliverables are expected to be delivered to the satisfaction of the ILO within 40 workdays spread across 6 months. In other words, that the work may take up to 6 months to complete due to breaks in between that involve organization and convention of the workshop and subsequent review and approval processes involved but, workdays will not exceed 40 against which the costs of this work will be calculated. The consulting firm will align the workdays accordingly within the given duration and complete the assignment.
- Reporting Lines
The overall assignment will be overseen by the Chief Technical Advisor of the BRMM project in the ILO country office Addis Ababa who shall be responsible for managing the contract. The technical aspect of the contract shall be led by the technical skills specialist for skills development in the ILO. The Overall policy guidance, technical inputs and coordination of technical consultations shall be led by the EAC secretariat. The successful bidder shall technically work with select technical team constituted by the EAC which shall guide, contribute, and act as the first line of drafting, review and quality assure all deliverables of this assignment. This work shall also receive further guidance from ILO experts from Headquarters, Regional Office for Africa, Decent Work Team in Pretoria and Dar es salaam Office. The project will coordinate all comments and technical inputs from ILO.
[1]see Making decent work a reality for domestic workers: progress and prospects 10 years after the adoption of the domestic workers Convention,2011 (No.189)
[2]Ibid
[3]Mapping report: Labour Migration in East Africa
[4] Situation Analysis report of domestic workers in Tanzania pg. 1
[5] According to the national Service delivery survey 2015 as quoted in Africa Child Policy Brief 2017 https://www.africhild.or.ug/assets/docs/1682174271_Supporting%20Uganda%E2%80%99s%20child%20domestic%20workers%20experiencing%20violence.pdf
[6]Survey on Domestic work in Burundi, DRC, Kenya, Rwanda and Uganda: https://iday.org/wp-content/uploads/2018/06/Rapport20Domestix20EN20-1.pdf
[7]https://iwpr.net/global-voices/ugandan-women-pay-price-exploitation#:~:text=Statistics%20from%20Uganda’s%20ministry%20of,Nakawooya%2C%20heading%20to%20Saudi%20Arabia.
[8]www.businessdailyafrica.com/bd/markets/market-news/saudi-arabia-cuts-wages-for-kenya-domestic-workers-by-sh80000-4494054
How to apply
Dear Sir/Madam,
The International Labour Organization (ILO) would like to notify your company of a tender recently published on the United Nations Global Marketplace (UNGM) available here: RFP/26/2024/GNC Consultancy Services on developing East African Regional Competency standard in Domestic work (ungm.org)
RFP/26/2024/GNC for the provision of Consultancy Service on developing East African Regional Competency standard in Domestic work.
In order to submit an offer, your company must be registered on UNGM. If your company is already registered, kindly ensure that your company’s contact information is up to date (i.e. email, contact name, etc.). For any queries related to the registration of your company on UNGM, please contact UNGM directly at: registry@ungm.org.
We look forward to your company’s participation.
Regards,
ILO Procurement Bureau
Document attached:
ILO Instructions _e-submissions
