Tag Archives: service

Job Opportunity at Vodacom, Manager: Wholesale Carrier Service at Vodacom


Manager: Wholesale Carrier Service

Joining Vodacom is more than a job, what we do matters. We don’t just carry minutes, texts and data – we carry people’s lives. And that’s a huge responsibility. If you think for a minute about the people you rely on…the likelihood is they rely on us.

Customers are at the heart of everything we do and we want to make a difference to the lives of our customers, and the communities in which we live and work. We support our people to give something back to the causes that mean the most to them through helping them give time and money to the charities they love.

And what’s it like to work here? We have created an environment where you can look forward to coming to work and are empowered to be at your best. We offer flexibility in how you work that helps you do your job in a way that suits you, opportunities to help you grow and progress throughout your career and a choice of benefits to suit your lifestyle.

Description
Provides excellent knowledge and has responsibility for delivering end results that can demonstrate a clear business benefit. Identifies and delivers solutions and provides advice based on technical professional experience. Focusses on delivering activities and providing services across the function, in alignment with the strategy.

Key Accountabilities

  • Initiate/leverage relationships and negotiate agreements on bilateral wholesale voice (VOIP), SMS, MPLS capacity services with Telecom & carrier operators globally;
  • Develop and maintain executive and strategic relationships based on Vodacom’s comprehensive suite of voice, SMS, and MPLS focused products
  • Conducts proactive sales activities, including proactive needs assessment, applications development, solution proposal presentation, order negotiation and post-sales service requirements.
  • Grow the wholesale voice, SMS and MPLS margin in agreed accounts’ portfolio and to achieve sales target as set by Vodacom;
  • Develop and maintain structured account development plans and contract strategies;
  • Ensure full adherence to pricing process, and proactively monitor inbound and outbound traffic to highlight any gaps against targets, streaming, irregular traffic patterns, and address accordingly;
  •  Manage customers’ portfolio to ensure a timely payment of services
  • Manage Outgoing International portfolio, monitor and track performance of the portfolio
  • Ensure  International outgoing portfolio is competitive and profitable in comparison to the market
  • Review Carrier contract for potential opportunities for revenue upside
  • Assist in  Execution of core products buckets

Qualifications & Exprience

  • Bachelor Degree in Economics, Finance, Technology or any other related field
  • MBA in Marketing/Sales will be an added advantage
  • 5+ years management experience in high transactional, fast paced, business-to-wholesale business sales environment such as telecommunications, wholesale voice industry;
  •  Must be able to initiate and establish executive/C-level rapport with telecom operators;
  • Have a proven track record of delivering both tactical and strategic solutions to manage the bilateral relationship and selling into telecom operators worldwide;
  • Preferable with previous experience working for or partnered with global telecom voice carriers;
  • Ability to devise / negotiate complex deal structures across an array of products and services at large quantity/capacity;
  •  With the ability, attitude and energy to penetrate new markets while managing and growing a distributed traffic sales and support organization;
  • Extended experience in participating at International Telecom Fairs (attended at least 5 International Telecom Fairs);
  • Structured thinker; strong analytical and problem solving skills; knowledge in financial price modeling;
  • Advanced Microsoft Excel and PowerPoint
  • Demonstrated ability to work independently
  • Tenacious / Persistent / Aggressive;
  • Excellent interpersonal verbal and written communication skills.

Job Responsibilities

  • Has accountability for the delivery of end results of own projects;
  • Identifies trends, suggests improvements and ensures that the function adheres to the delivery of the agenda;
  • Has a shared responsibility for the delivery of end results and contributes to planning, finances/budget and policy formulation;
  • Has in depth understanding of the concepts, procedures and processes, expected outputs and objectives within own discipline / work area;
  • Demonstrates strong communication and diplomacy skills to persuade and influence ;
  • Uses best practice knowledge to provide thought leadership that supports the future capabilities for the function;
  • Builds solid relations and works closely with related departments;
  • May provide informal guidance to junior staff;

Skills

  • Selling Business Outcomes
  • Managing the Sales Cycle
  • Commercial Acumen in the B2B Environment
  • Customer Centricity
  • Application of Vodafone Business Sales Tools
  • B2B Product Knowledge and Proposition Delivery

Commitment from Vodacom

Vodacom is committed to attracting, developing and retaining the very best people by offering a flexible, motivating and inclusive workplace in which talent is truly recognized, developed and rewarded. We believe that diversity plays an important role in the success of our business and we are committed to creating an inclusive work environment which respects, values, celebrates and makes the most of people’s individual differences – we are not only multinational but multicultural too. At Vodacom you will have access to our excellent flexible benefits programme that you would expect from any global company.

CLICK HERE TO APPLY

Call for Work KUITWA KAZINI SERIKALINI Released Today 30th June The Public Service Recruitment Secretariat (PSRS)


The Public Service Recruitment Secretariat (PSRS) is a government organ
with a status of independent Department established specifically to
facilitate the recruitment process of employees to -the Public Service.
Public Service Recruitment Secretariat was established by the Public
Service Act No. 8 0f 2002 as amended by Act No. 18 of 2007, section
29(1).

Applicable applicants are required to take a letter to the center work
in the Secretariat Employment Office in the Public Service.

 Download full advert in SWAHILI PDF File which contain all names and details through the link below:

Released 30th June, 2020.

DOWNLOAD PDF FILE HERE

Warning: Any Job Vacancy Requesting Payment is a Scam

Job Opportunity at Absa Bank, Customer Service Advisor Sopa Plaza

Customer Service Advisor Sopa Plaza 

Bring your possibility to life! Define your career with us
With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job Summary

To deliver customer support services to enhance the customer experience through the execution of predefined objectives as per agreed standard operating procedures (SOPs). Selecting this role has a compensation & benefit impact in Botswana, Kenya, Mauritius, Seychelles. Please contact Reward for details.

Job Description

Customer (Insights and experience): To provide specialist advice and support in order to ensure customer satisfaction and enhance the customer experience, through the execution of predefined objectives as per agreed standard operating procedures (SOPs). Selecting this role has a compensation & benefit impact in Botswana. Please contact Reward for details. | : Customer Experience support | Assist in the Customer Experience roll out of various campaigns to drive customer service related matters Keep an evidence file up to date to substantiate adherence to the various Treating Customers Fairly (TCF) principles for auditing purposes: Customer Service Surveys | Ensure that data required by the survey house is received on time and accurate Review reports on problems identified Assist with the data extraction and administration of survey information for annual Customer Service Measure (CSM) survey: Statistics | Collection and consolidation of weekly, monthly and quarterly statistics Track management expenses for Customer Experience costs and expenses: Switchboard Operators Management | Support in the operations of Customer Experience, and any other related matters such as human resources and workforce planning: Events Management | Plan, coordinate and execute events in driving a positive culture of Customer Experience: Internal support | Provide additional support to the Communication/Marketing areas:

Qualifications

Customer Excellence – Service Management (Meets all of the requirements), Digital familiarity (Meets all of the requirements), Effective communication – Basic (Meets all of the requirements), Experience in a similar environment, Further Education and Training Certificate (FETC) – Business, Commerce and Management Studies, Openness to change (Meets some of the requirements and would need further development), Product and/or Service Knowledge (Meets some of the requirements and would need further development)

CLICK HERE TO APPLY

Job Opportunity at Absa Bank, Customer Service Advisor Iringa

Customer Service Advisor Iringa 

Bring your possibility to life! Define your career with us
With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job Summary

To deliver customer support services to enhance the customer experience through the execution of predefined objectives as per agreed standard operating procedures (SOPs). Selecting this role has a compensation & benefit impact in Botswana, Kenya, Mauritius, Seychelles. Please contact Reward for details.

Job Description

Customer (Insights and experience): To provide specialist advice and support in order to ensure customer satisfaction and enhance the customer experience, through the execution of predefined objectives as per agreed standard operating procedures (SOPs). Selecting this role has a compensation & benefit impact in Botswana. Please contact Reward for details. | : Customer Experience support | Assist in the Customer Experience roll out of various campaigns to drive customer service related matters Keep an evidence file up to date to substantiate adherence to the various Treating Customers Fairly (TCF) principles for auditing purposes: Customer Service Surveys | Ensure that data required by the survey house is received on time and accurate Review reports on problems identified Assist with the data extraction and administration of survey information for annual Customer Service Measure (CSM) survey: Statistics | Collection and consolidation of weekly, monthly and quarterly statistics Track management expenses for Customer Experience costs and expenses: Switchboard Operators Management | Support in the operations of Customer Experience, and any other related matters such as human resources and workforce planning: Events Management | Plan, coordinate and execute events in driving a positive culture of Customer Experience: Internal support | Provide additional support to the Communication/Marketing areas:

Qualifications

Customer Excellence – Service Management (Meets all of the requirements), Digital familiarity (Meets all of the requirements), Effective communication – Basic (Meets all of the requirements), Experience in a similar environment, Further Education and Training Certificate (FETC) – Business, Commerce and Management Studies, Openness to change (Meets some of the requirements and would need further development), Product and/or Service Knowledge (Meets some of the requirements and would need further development)

CLICK HERE TO APPLY

TANESCO: Names Called for Interview Released, 2020 by UTUMISHI – Public Service Recruitment Secretariat

TANESCO: Names Called for Interview Released, 2020 by UTUMISHI - Public Service Recruitment Secretariat

TANZANIA ELECTRIC SUPPLY COMPANY (TANESCO)

Tanzania Electric Supply Company Limited (TANESCO) is a Parastatal organization established by Memorandum and Articles of Association incorporated in 26th November 1931 which established Tanzania Electric Supply Company Limited (the then Tanganyika Electric Supply Company Limited -TANESCO). The Company generates purchases, transmits, distributes and sells electricity to Tanzania Mainland and sells bulk power to the Zanzibar Electricity Corporation (ZECO), which in turn sells it to the Public in islands of Unguja and Pemba. TANESCO owns most of the electricity generating, transmitting and distributing facilities in Tanzania Mainland with estimated population of 50 million.

Historically, the German colonialists established the first public electricity supply in Tanzania, the then called Tanganyika in 1908 at Dar es Salaam. It served the railway workshops and a part of the town where the colonialists were mostly staying. In 1920, when Tanganyika territory was put under Great Britain protectorate, a Government Electricity Department was formed to take over and operate the public supplies left by the Germans. In 1931, the Government handed over the undertaking at Dar es Salaam and those elsewhere upcountry (Dodoma, Tabora and Kigoma) to private enterprises. One of these companies was the Tanganyika Electric Supply Company Ltd. (TANESCO) and the other Company was the Dar es Salaam and District Electric Supply Company Ltd (DARESCO). The two companies were merged in 1964 and later changed its name into Tanzania Electric Supply Company 

Tanzania Development Vision 2025 envisages to make the Country the middle income by 2025, this implies that GDP per Capita will be raised from USD 640 to at least USD 3,000 by 2025. To achieve this target, we need fast economic growth which must be propelled by adequate, reliable, affordable and environmental friendly electricity supply. Therefore Generation capacity need to be increased from 1,583 MW to at least 10,000 MW by 2025. Also Increase electricity connection levels from 24% recorded in 2014 to at least 50% and access levels from 36% to at least 75% by 2025. In view of the above vision, the Government, through various directives, has directed TANESCO to review its corporate structure to enable realization of the vision 2025 goals. In undertaking its core functions TANESCO is guided by National Energy Policy of 2003 and Electricity act of 2008.

TANESCO Ltd functions under regulatory guidance of Energy and Water Utilities Regulatory Authority (EWURA) established by the EWURA Act of 2001. In complying with the above directives, the Company has come up with structure that reduces operational costs without compromising performance and efficiency. It has also considered the National Agenda for Industrialization that aims at transforming Tanzania’s economy into middle income.

 Download PDF files written in SWAHILI with all names and more details for this interview by follow the link below:

Interview Dates: 20 – 23rd June, 2020

DOWNLOAD PDF FILE HERE.

UTUMISHI: Names Called for Interview for Various Authorities Released | Public Service Recruitment Secretariat

UTUMISHI: Names Called for Interview for Various Authorities Released | Public Service Recruitment Secretariat

The Public Service Recruitment Secretariat (PSRS) is a government organ with a status of independent Department established specifically to facilitate the recruitment process of employees to the Public Service.

Public Service Recruitment Secretariat was established by the Public Service Act No. 8 0f 2002 as amended by Act No. 18 of 2007, section 29(1).
Names released on behalf of: MNH, STAMICO, TARI, TIRA, TPRI, TCAA and MDA’s & LGA’s

Interview Dates: 20 – 26th June, 2020

DOWNLOAD PDF FILE HERE.

4 Government Job Opportunities at DUWASA, Customer Service Attendants

Dodoma Urban Water Supply and Sanitation Authority (DUWASA) is an autonomous water utility legally charged with the delivery of water supply and sewerage disposal services to urban residents of Dodoma City. The Authority was established under section 3(i) of Cap. 272 of 1997 as repealed by Water Supply and Sanitation Act No. 12 of 2009 and Act No. 5 of 2019. It was declared a fully autonomous entity by order of the Minister responsible for water sector on 13th February, 1998; and was officially inaugurated on 1st July, 1998. The Authority has mandate to provide water supply and sewerage disposal services in Dodoma City and Clustered towns of Bahi, Chamwino and Kongwa.

Applications are invited from suitably qualified, dynamic, experienced and performance driven Tanzania male and female, to fill in the following excellent carrier opportunities:

CUSTOMER SERVICE ATTENDANTS (4 POSTS):

Required Qualifications (Knowledge, Skills and Abilities)

Holder of Certificate in Business Administration/Marketing/Mass Communication or any other related qualification with 3 years relevant working experience in a reputable organization and good computer skills. A secretarial skill is added advantages.

Summary of Duties and Responsibilities:

  • Assists the Assistant Customer Service Officer in promoting the activities and good public understanding of the Authority.
  • Ensures that new customers are registered in time with the right account numbers in the right zone.
  • Submits accurate water kiosks bills and ensures that the bills are paid on weekly basis.
  • Keeps proper records of new customers.
  • Listens to customers and provides solutions for their problems.
  • Performs any other duties as may be assigned by supervisor.

TERMS OF EMPLOYMENT FOR THE POSTS:

Unspecified Period of Time (Permanent and Pensionable).

AGE LIMIT FOR THE APPLICANTS:

Applicants should not be above 45 years of age.

REMUNERATIONS:

The posts carry attractive remunerations package.

WORKING STATIONS:

DUWASA main office, Chamwino, Kongwa or Bahi stations.

MODE OF APPLICATIONS:

Letter of application accompanied by a detailed CV, Photocopies of relevant certificates; names and addresses of three referees, day contact telephone numbers and postal address should reach the under mentioned address before or on 24th June, 2020.

The Managing Director,
Dodoma Urban Water Supply and Sanitation Authority,
P.O.Box 431,
Tel: 026 – 2324245, Fax: 026 – 2320060,
DODOMA
E-mail: md@duwasa.go.tz

NB: ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED FOR INTERVIEW; AND THOSE WHO WILL NOT HEAR FROM US SHOULD CONSIDER THEMSELVES UNSUCCESFUL CANDIDATES.

“Tanzanian Women are highly encouraged to apply””

Names Called for Interview on 09 – 10th June, 2020 | Public Service Recruitment Secretariat (PSRS)

The Public Service Recruitment Secretariat (PSRS) is a government organ with a status of independent Department established specifically to facilitate the recruitment process of employees to the Public Service.

Public Service Recruitment Secretariat was established by the Public Service Act No. 8 0f 2002 as amended by Act No. 18 of 2007, section 29(1).
Names released on behalf of: Sokoine University of Agriculture (SUA)

Download PDF files written in SWAHILI with all names and more details for this interview by follow the link below:

Interview Dates: 09 – 10th June, 2020

DOWNLOAD PDF FILE HERE.

Job Opportunity at SICPA, Service Centre Technician

Job Opportunity at SICPA, Service Centre Technician


Service Centre Technician

Dar es Salaam, Tanzania

We are currently looking for a highly motivated, outstanding individual to join our Service Centre Team and to actively participate in all Service Centre activities for the SICPATRACE solution in Tanzania.

ROLE

  • Actively participate in all Service Centre activities, including the central Support Line and support email account, to ensure that all inquiries and requests are quickly answered and promptly resolved / fulfilled
  • Serve as a first point of contact for the customer and system users for solution service and support
  • Coordinate with the Field Service & Support and IT Support teams to ensure that all corrective maintenance activities are fulfilled in a timely and efficient manner
  • Ensure that external and internal SLAs are met and that issues are escalated appropriately and resolved in a timely manner
  • Actively participate in the management of work on incidents, problems and change requests, including planning and coordination with the customer, the local Field Service & Support and IT Support teams, and the external 3rd level support teams, key deliverable reviews, acceptance testing and deployment coordination
  • Analyse incident and PRB trends and raise PRBs of repeat incident occurrences
  • Close incidents, problems and CRs after verification that the underlying issue(s) have been resolved
  • Actively participate in the development and delivery of solution-related trainings for the customer and taxpayer system users as well as internal training for new and existing team members
  • Responsible for status reporting, including Operational Performance Management and Service Management reports, as scheduled or as required

PROFILE

  • College degree or technical training in a relevant field, or equivalent combination of training and/or experience
  • Minimum 2 years’ experience leading a service center / technical helpdesk team
  • Fluent in English and Swahili
  • Strong troubleshooting skills and demonstrated abilities to diagnose and analyse software issues
  • Experience managing 1st level support activities (Service Center, Support Line, etc.)
  • Experienced with quality and performance monitoring processes
  • Experience with Microsoft Office tools (Excel, Word, PowerPoint, Visio)
  • Experience troubleshooting computer networks
  • Knowledge of basic IT support procedures and tools

JOIN US!

Our success comes from our highly skilled and talented employees
Respectful entrepreneurship and a long-term vision are key for success
Our people contribute to a more secure world
Diversity at all levels of an organization is a strength

We offer an exciting and challenging role, with great potential for personal development within a unique organization in a fascinating industry. Your file will be handled with upmost confidentiality and discretion.

CLICK HERE TO APPLY

READ More Jobs 

Job Opportunity at TANICA PLC, Procurement Officer
5 Job Opportunities at Mbeya University, Assistant Lecturers

UTUMISHI: Names Called for Interview on 06 – 17th June, 2020 | Public Service Recruitment Secretariat (PSRS)

The Public Service Recruitment Secretariat (PSRS) is a government organ with a status of independent Department established specifically to facilitate the recruitment process of employees to the Public Service.

Public Service Recruitment Secretariat was established by the Public Service Act No. 8 0f 2002 as amended by Act No. 18 of 2007, section 29(1).
Names released on behalf of: Various Authorities

 Download PDF files written in SWAHILI with all names and more details for this interview by follow the link below:

Interview Dates: 06 – 17th June, 2020

DOWNLOAD PDF FILE HERE.

Job Opportunity at Tindwa Medical And Health Service, Volunteer

Tindwa medical and health service is local registered company dealing with providing Emergency Medical Services, Waste and Environmental Management, Occupation Health and safety both local and international and Medical Supplies Services. Currently, it is looking for a volunteering person who is self-motivated, committed, result driven and self-motivated to work with the company for the HR & Administration department

Job Title: Volunteer 

Department: HR & Administration Department
Reports To: Assistant Administrative Officer
Deadline : 11th May 2020

Responsibilities:

  • Answer and direct phone calls
  • Organize and schedule meetings and appointments
  • Maintain contact lists
  • Produce and distribute correspondence memos, letters, faxes and forms
  • Assist in the preparation of regularly scheduled reports
  • Develop and maintain a filing system
  • Book travel arrangements
  • Ensure operation of equipment by completing preventive maintenance requirements; calling for repairs; maintaining equipment inventories; evaluating new equipment and techniques
  • Contribute to team effort by accomplishing related results as needed
  • Carry out administrative duties such as filing, typing, copying, binding, scanning etc.
  • Write letters and emails on behalf of other office staff
  • Cover the reception desk 
  • Maintain computer and manual filing systems
  • Take accurate minutes of meetings
  • Answer telephone calls and pass them on
  • Manage staff appointments

Requirements:

  • Proven admin or assistant experience
  • Knowledge of office management systems and procedures
  • Excellent time management skills and ability to multi-task and prioritize work
  • Attention to detail and problem solving skills
  • Excellent written and verbal communication skills
  • Strong organizational and planning skills
  • Proficient in MS Office
  • At least 3 years of experience in the field or in a related area
  • High school diploma or equivalent; college degree preferred

Send your CV and copy of certificates via info@tmhstz.com

Job Opportunity at Job Junction Tanzania, Customer Service Officer

Job Opportunity at Job Junction Tanzania, Customer Service Officer

Customer Service Officer

Details

Employer name : Job Junction Tanzania

Minimum Qualification Diploma Years of Experience 1 years

Main Job Task and Responsibilities

  • Answer incoming calls and respond to customer’s emails.
  • Management and resolve customer complaints regarding Wassha services.
  • Sell Wassha products and place customer orders in the computer system.
  • Provide product and service information to customers concerning Wassha service
  • Research required information using available resources
  • Research, identify, and resolve customer complaints using applicable Wassha software
  • Process orders, forms, and application
  • Document all call information according to standard operating procedures.

Education and Experience

  • High school diploma, Bachelor degree or equivalent
  • Proficient in relevant computer applications
  • 1 years of experience in a call center environment
  • Knowledge of customer service practices and principles
  • Excellent data entry and typing skills

SALARY RANGE:
600,000/ – 700,000/= Tsh

CONTACTS:
0623872871
0743692671
0656116023
Email:jobjunctiontz@gmail.com

Waiter/Waitress Service Sections at Expert Consultancy


Waiter/Waitress Service Sections 

Job Description

Position Description:

You create memorable dining experiences for guests by providing them with a high level of food and beverage service. You listen to your guests and offer specific suggestions from the menu to satisfy their needs, wants and desires. You enjoy working as part of a team and help your colleagues whenever you can.

Job Requirements:

The successful Candidate will meet the following criteria,

  • A High School/Certificate/Diploma in hospitality or similar
  • Previous 3-5 years’ experience as an F&B Attendant or in a guest service role
  • Self-motivated with an outgoing personality and good communication skills
  • Fluent in English and any other language skills will be an added advantage

Education and Experience:

  •  Minimum of High School education
  • Minimum of 2-4 years in Housekeeping management position

Knowledge, Skills and Abilities:

  • Basic math skills
  • Basic computer skills
  • Ability to communicate effectively verbally and in writing
  • Strong leadership skills
  • Ability to exceed expectations of guests and team members
  • Excellent time management skills

Please Note:

The successful candidate will be based in area indicated above.

Share only CV to: application@expertconsultancy.co.tz

Please note ONLY shortlisted candidates shall be contacted.

CLOSING DATE: 30th April, 2020

Consultant Rheumatologist at Aga Khan Health Service

Consultant Rheumatologist

The Aga Khan Health Service, Tanzania (AKHST) an institution of The Aga Khan Development Network, has completed a major expansion of the Aga Khan Hospital. Dar es Salaam. This expansion aims at enhancing the Hospital’s facilities, technology and capacity which will allow it to become the leading provider of high-quality medical care focusing on tertiary medicine, reversing the flow of medical tourism and enhancing its capacity to deliver high quality health sciences education.

The Hospital’s recent expansion focuses on expanding key clinical services including the development of comprehensive cardiology, oncology and neurosciences programmes as well as the expansion of orthopedics and trauma, diagnostic imaging, pathology, critical care, and women and child health.

The Hospital is ISO 9001 certified and Joint Commission International Accredited which is a testimony to the provision of the highest level of quality and patient safety that compares with the best hospitals in the world. The Hospital is also a teaching site for The Aga Khan University, which offers postgraduate medical education programs leading to Master’s of Medicine in Family Medicine. Internal Medicine and Surgery. The Aga Khan Hospital is also an accredited internship site and accepts 60 interns annually.

The Hospital has also established 23 outreach health facilities that are located across 11 regions of Tanzania and are connected via an integrated health systems that supports a strong continuum of care from primary to tertiary medicine.

We are seeking for enthusiastic and qualified experienced personnel for the following position:

CONSULTANT RHEUMATOLOGIST – (1 POSITION)

KEY RESPONSIBILITIES

  • Examines, diagnoses, and consults for most appropriate course of treatment for a given condition
  • Treating rheumatic conditions such as arthritis, autoimmune diseases, pain disorders affecting joints, and osteoporosis based on scientific research
  • To Admit, evaluate, diagnose, treat and provide consultation to patients of all ages, with diseases of the joints, muscle, bones and tendons and auto immune and immune
  • Diagnosing diseases of the joints
  • Assess, stabilize, and determine disposition of patients with emergent conditions consistent with medical staff policy regarding emergency and consultative call services.
  • Studying symptoms and evaluating effects on the immune system.
  • Designing tailored treatment plans.
  • Assessing joint-related conditions.
  • Providing recommendations for treatments.
  • Advising on further examinations
  • Makes use various nonsurgical techniques and treatment options to diagnose and effectively manage rheumatic conditions.
  • Treats soft tissue problems related to musculoskeletal systems and sports related soft tissue disorders
  • Studies signs and symptoms of rheumatic disease and evaluates it effect on their system
  • Designs customized and individualized treatments, depending on a patient’s disease
  • Studies and gauges the results of a patient’s lab tests
  • Uses technologies and tools like radiographs. MRIs. and ultrasound
  • The Job holder will be required to perform the following procedures
  • Performance of history and physical exam
  • Diagnostic aspiration and/or therapeutic injection of diarthrodial joints, bursae, tenosynovial structures, and enthuses
  • Analysis by light and compensated polarized light microscopy of synovial fluid (not pediatrics)
  • Use of but not limited to nonsteroidal anti-inflammatory drugs, disease-modifying drugs, biological-response modifiers, glucocorticoids, cytotoxic drugs /chemotherapy, antihyperuricemic drugs, intravenous immunoglobulin and antibiotic therapy for septic joints

QUALIFICATIONS AND EXPERIENCE

  • Bachelor of Medicine and/or Bachelor of Surgery.
  • Master Degree in Internal Medicine in Rheumatology or Fellowship in Rheumatology.
  • Minimum of five years of relevant work experience post Master’s Degree.
  • Full registration from Medical Council of Tanganyika.
  • Valid Retention Certificate from Medical Council of Tanganyika.
  • Evidence of encouraging and supporting diversity among a Department’s constituents, creating an environment of professionalism, respect, tolerance, and acceptance.
  • Experience in working with ISO and JCIA standards hospitals
  • Demonstrated record of excellent clinical skills, a talent for teaching and interest in medical education.
  • Demonstrated record of high quality medical research and leading collaborative research teams.
  • Experience in evidence-based medicine, quality improvement, data-driven decision making and program evaluation.
  • Should be Customer Centered.
  • Demonstrated leadership in planning and implementing change.
  • Demonstrate excellence in facilitation, communication, team building and problem solving skills.

PLEASE NOTE: ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED FOR INTERVIEWS.

APPLICATIONS SHOULD BE SUBMITTED ELECTRONICALLY TO: hr@akhst.org WITH THE SUBJECT LINE OF THE POSITION OR HAND DELIVERED TO HUMAN RESOURCE DEPARTMENT, P. O. BOX 2289, OCEAN ROAD, DAR ES SALAAM.

CLOSING DATE FOR SUBMISSION OF APPLICATIONS IS END OF BUSINESS DAY ON 6™ APRIL, 2020.

Job Opportunity at CRDB Bank – Service Desk Analyst

Service Desk Analyst

VACANCIES – DEPARTMENT OF ICT

BACKGROUND

CRDB Bank Plc is inviting applications from qualified and experienced candidates to fill the vacant positions existing in the Department of ICT.

The Bank seeks to recruit highly competent, self-motivated and professional individuals to fill the following positions:

Service Desk Analyst.

Job Summary.

Responsible for managing calls, emails and tickets raised by users regarding ICT service requests, queries and complaints. A primary contact point for users, so the analyst will login requests and incidents, and then follow up with support teams for resolution within agreed service level targets.

Key responsibilities:

  • Support the activities in the ICT Service Management System as required by ISO 20000 requirements.
  • Participate in ISO 20000 internal audits and improvement initiatives.
  • Recording incidents on Service Desk and ensuring ICT Department members properly record incident information on Service Desk.
  • Closing incidents on Service Desk and verifying users and business units have resumed normal operations.
  • Monitoring the status and progress towards resolution of assigned incidents as well as keeping users and ICT Department informed about incident progress.
  • Recording all incidents tickets on Service Desk
  • Routing incidents to support specialist groups within the ICT Department.
  • Analyzing for correct prioritization, classification and providing initial support.
  • Providing resolution and recovery of low level incidents not assigned to support specialist groups.
  • Closing incidents all incidents tickets on Service Desk
  • Monitoring the status and progress towards resolution of assigned incidents.
  • Keeping users and ICT Department informed about incident progress.
  • Escalating incidents as necessary per established escalation policies.
  • Providing a single point of contact and end-to-end responsibility to ensure submitted service requests and service incidents have been processed.
  • Providing initial assessment of service requests to determine which IT resources should be engaged to fulfill them.
  • Communicating service requests to other IT resources that will be involved in fulfilling them.
  • Escalating service requests in line with established service level targets.
  • Ensuring service requests are appropriately logged on Service Desk,follow up for fulfillment and closing the tickets as required.
  • Providing data to other ICT department teams from Service Desk.
  • Conducting Service Desk customer satisfaction surveys.
  • Monitoring progress on the resolution of known errors and advising ICT Department staff on the best available workaround for incidents.

 Experience, Knowledge and Skills Requirements

  • Bachelor’s Degree in Computer Science, Information Technology or their equivalent from an accredited institution.
  • More than 3+ years of knowledge and understanding of ITIL processes.
  • Minimum of 2 years’ experience working in a banking IT environment.
  • Excellence in interpersonal, communication and team skills.
  • Strong rapport and relationship building skills.
  • Good level of business awareness and problem solving.
  • Courtesy and customer focused attitude.

Remuneration:

CRDB BANK PLC offers competitive remuneration and benefits. Successful candidates will receive attractive and competitive packages commensurate with demands of the position.

Mode of Application & Closing Date

Interested candidates who meet the above criteria should submit an Application Letter accompanied with a detailed up to date CV with two work-related referees addressed to the below email with a clear​ subject of the position applied for not later than 30th​ March 2020. Hard copies will not be accepted.

APPLY TO career.career@crdbbank.com

Job Opportunity at Aga Khan Education Service – Chief Finance Officer

 Chief Finance Officer  

Aga Khan Education Service, Tanzania (AKES.T), is a private, not for profit, service company registered under the Companies Act and operates three schools in Tanzania offering the International Baccalaureate PYP / Diploma Programme, Pre IGCSE at grades 7 -9, IGCSE at Grades 10 and 11 and the NECTA curriculum from Form 1-6. AKES.T is currently seeking qualified, dynamic, open-minded, committed, effective and experienced candidates to fill the following vacant positions for the new term starting August 2020:

Aga Khan Education Service Tanzania-Central Office

Chief Finance Officer

Position requirements

  •  A university graduate with professional qualification preferably ACCA or CPA or equivalent
  • Minimum of 10+ years of finance experience include 5+years1 experience in management level.
  • Previous proven experience in a high quality institution where the needs of all stakeholders: student parents and teachers are met will be a distinct advantage

Applicants should send a letter of application describing experience, along with detailed Curriculum Vitae, copies of education certificates (certified by TCU if studied out of Tanzania) and contact information of three confidential referees, including current Head of School or Line Manager.

It should be addressed to HR – Aga Khan Education Service, Tanzania and should be sent by e-mail to hr@akest.org or mail to P.O.Box 125, Dar es Salaam. Please ensure you include an email address, a telephone contact and Skype I.D. Closing date for applications: March 31, 2020.

The Human Resources Manager
Aga Khan Education Service Tanzania
P O Box 125
DAR ES SALAAM
Email: hr@akest.org

Only shortlisted candidates will be contacted

Job Opportunity at SPENN Tanzania Limited – Customer Service Agent

Position: Customer Service Agent

Location: Dar es salaam

Job Summary
SPENN is a global Mobile Banking App developed by Blockbonds AS, a Norwegian Fintech company. Through the SPENN app, everyone can access services such as; payments to anyone, anywhere, shop in local stores, e-commerce, saving money and investment capabilities secure, instantly and free. The SPENN app is completely free to download and use. We believe that everyone should have equal access to banking services. If you share our values, we would love to have you on board our team, and commonly work towards success for our brand! SPENN is a global mobile Banking App with a vision to give banking access to everyone, regardless of demographical, sociocultural and geographical factors. SPENN currently has a presence in 4 markets in Asia and Africa. We use our own payment solution to pay for all costs within the company.

Job Description
Reports to Customer Service Team Lead
Position Overview:
We are looking for someone capable of taking responsibility of all customer service related issues throughout Tanzania market. The role addresses customer’s inquiries, issues and concerns through email, chat, social media and even phone.
As the customer support agent (CSA), you must possess good team player skills. We expect a high quality of work, and need someone to take the responsibility that comes with this role. As the CSA, you will be a part of an amazing global Customer Service Team who strives to offer first-rate service to our customer’s and where ideas can be shared and improvements can be made.

Duties & Responsibilities:

  • Resolve service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution timely
  • Prepare reports and recommend potential services to management by collecting customer information and analyzing customer needs
  • Take part in Customer activation/ conversion and retention projects
  • Manually processing customer’s KYC requests based on the set procedures.
  • Contribute to team effort by accomplishing related results as needed
  • Manage large amounts of incoming calls
  • Build sustainable relationships of trust through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers
  • Communicating and coordinating with colleagues as necessary.
  • Field support and related tasks
  • Other tasks as assigned.

Skills & Qualifications

  • Minimum 2 years of experience in Customer Support or equivalent
  • Excellent verbal and written communication skills
  • Degree in communication/ commerce/ business or equivalent
  • Understand and can manage CRM systems
  • Able to type quickly and accurately
  • Willingness to work a flexible schedule in a start-up environment
  • Able to work independently while being a team player
  • Punctual, reliable and with genuine concern to help customers
  • Proficient in computer use



Company Perks & Benefits:

  • Mandatory government payments
  • Paid leaves
  • Sufficient equipment
  • Great work environment
  • Working for a socially good cause
  • Growth in global tasks and responsibilities

MODE OF APPLICATION:

Please send your resume and cover letter to: Rosemary Mattaba, Customer Service Team Lead –rosemary@spenn.com

IMPORTANT: Please indicate subject title “Customer Service Agent Tanzania” in your email.

5 Job Opportunities at TANESCO – Customer Service Officers


POST CUSTOMER SERVICE OFFICER – 5 POST

POST CATEGORY(S) MARKETING,MEDIA AND BRAND
EMPLOYER TANZANIA ELECTRIC SUPPLY COMPANY LIMITED (TANESCO)
APPLICATION TIMELINE: 2020-02-17 2020-03-01

DUTIES AND RESPONSIBILITIES
i. Provide quality services to the customers to ensure their needs are timely and effectively attended;

ii. Ensure all reported or documented technical faults (Temporary Breakdown) are closed and follow-up of the open issues and individual customers are done timely to ensure minimal complain and effectiveness of our service to clients;

iii. Handle all customer care issues at the region and become the official first point of contact with a customer to ensure no issues lay unattended and all complaints and cases are closed in the minimal time with less interruptions to a customer;

iv. Deal with customer service survey feedback to ensure excellent customer care services is given to our clients and their needs are responded timely;

v. Regularly and timely update customers in the region on issues regarding our services such as products and services; planned and unplanned maintenance; and
vi. Advice Regional Customer Relation Officer on all customer care issues at the region to ensure, value and quality services are provided.

QUALIFICATION AND EXPERIENCE
Bachelor Degree either in Marketing, Business Administration (majoring in Marketing or Public Relations) or Mass Communication and Public Relations from recognized Institution; Computer knowledge is compulsory; and relevant working experience of one (1) year in a reputable organization.

REMUNERATION TANESCO SARALY SCALE

CLICK HERE TO APPLY

Job Opportunity at Aga Khan Health Service – Pharmacist

Pharmacist

The Aga Khan Health Service, Tanzania (AKHST) an institution of The Aga Khan Development Network, has completed a major expansion of the Aga Khan Hospital, Dar es Salaam. This expansion aims at enhancing the Hospital’s facilities, technology and capacity which will allow it to become the leading provider of high-quality medical care focusing on tertiary medicine, reversing the flow of medical tourism and enhancing its capacity to deliver high quality health sciences education.

The Hospital’s recent expansion focused on expanding key clinical services including the development of comprehensive cardiology, oncology and neurosciences programmes as well as the expansion of orthopedics and trauma, diagnostic imaging, pathology, critical care, and women and child health.

The Hospital is ISO 9001 certified and Joint Commission International Accredited which is a testimony to the provision of the highest level of quality and patient safety that compares with the best hospitals in the world. The Hospital is also a teaching site for The Aga Khan University, which offers postgraduate medical education programs leading to Master’s of Medicine in Family Medicine, Internal Medicine and Surgery. The Aga Khan Hospital is also an accredited internship site and accepts 60 interns annually.

As part of its integrated health systems approach, the Hospital has also established 23 outreach health facilities that are located across 11 regions of Tanzania strengthening the continuum of care from primary to tertiary medicine. As part of this approach, in the first phase, a 22 bed Hospital is being established in Mwanza which along with 4 outreach health facilities will form the Aga Khan Health Services Mwanza cluster.

We are therefore seeking enthusiastic and qualified experienced personnel for the following positions for The Aga Khan Hospital Mwanza:

PHARMACIST – (1 POSITION)

JOB RESPONSIBILITIES

  • Verify billing, filling and dispensing of drugs to in and out patients are done in the right, orderly and timely manner.
  • Answer drug information queries from doctors, junior staffs and patients.
  • Identify, intervene and correct medication errors.
  • Train and educate juniors on current good pharmacy practices and hospital policies
  • Takes inventory of prescription and over-the-counter medications and other pharmaceutical products and records results and check of expiry dates on medicines.
  • Responds to patients’ questions about medications as well as communicating with prescribers about patients and medications
  • Independently profile and process Oncology CPOE
  • Admixture sterile products under aseptic techniques
  • Prepare store indents and to ensure drugs availability & storage in the pharmacy
  • Any other roles assigned by the Supervisor.

QUALIFICATION AND EXPERIENCE

  • Minimum Bachelor’s Degree in Pharmacy from recognized University
  • Training on Sterile & Chemotherapy admixture will be an added advantage
  • Maintain licensure in good standing as a Registered Pharmacist in the United Republic of Tanzania
  • Certificate of Full Registration with the Pharmacy Council of Tanzania.
  • Minimum 1 year of relevant experience working in hospital setting
  • Knowledge and Understanding of drugs regulation
  • Experience in preparation of medications for administration to patients: analyzing drug therapies regarding patient condition, disease state and concomitant therapies and making appropriate drug related recommendations to medical, nursing and other staff members.
  • Be familiar and experienced with JCIA and ISO in terms of application and utilization.

PLEASE NOTE: ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED FOR INTERVIEWS.

APPLICATIONS SHOULD BE SUBMITTED ELECTRONICALLY TO: hr@akhst.org

WITH THE SUBJECT LINE OF THE POSITION OR HAND DELIVERED TO HUMAN RESOURCE DEPARTMENT, P. O. BOX 2289, OCEAN ROAD, DAR ES SALAAM.
CLOSING DATE FOR SUBMISSION OF APPLICATIONS IS END OF BUSINESS DAY ON 24th FEBRUARY, 2020.

Jobs at Aga Khan Health Service Tanzania (AKHST)


Overview:
The Aga Khan Health Service, Tanzania (AKHST) an institution of The Aga Khan Development Network, has completed a major expansion of the Aga Khan Hospital, Dar es
-Salaam. This expansion aims at enhancing the Hospital’s facilities, technology and capacity which will allow it to become the leading provider of high-quality medical care focusing on tertiary medicine, reversing the flow of medical tourism and enhancing its capacity to deliver high quality health sciences education.

The Hospital’s recent expansion focused on expanding key clinical services including the development of comprehensive cardiology, oncology and neurosciences programmes as well as the expansion of orthopedics and trauma, diagnostic imaging, pathology, critical care, and women and child health.

The Hospital is ISO 9001 certified and Joint Commission International Accredited which is a testimony to the provision of the highest level of quality and patient safety that compares with the best hospitals in the world. The Hospital is also a teaching site for The Aga Khan University, which offers postgraduate medical education programs leading to Master’s of Medicine in Family Medicine, Internal Medicine and Surgery. The Aga Khan Hospital is also an accredited internship site and accepts 60 interns annually.

As part of its integrated health systems approach, the Hospital has also established 23 outreach health facilities that are located across 11 regions of Tanzania strengthening the continuum of care from primary to tertiary medicine. As part of this approach, in the first phase, a 22 bed Hospital is being established in Mwanza which along with 4 outreach health facilities will form the Aga Khan Health Services Mwanza cluster.

We are therefore seeking enthusiastic and qualified experienced personnel for the following positions for The Aga Khan Hospital Mwanza:

SECURITY & SUPPORT SERVICE SUPERVISOR – (1 POSITION)

JOB RESPONSIBILITIES
Organize office logistics to ensure smooth run of office errands.
Ensures all accidents are reported to the Traffic police and Insurance Agents and follow-up Inspection reports and Insurance Claims.
Oversea sees the recruitment of key staff (Drivers and Mechanics) and ensures appropriate disciplinary action is taken on staff involved in misconduct.
Ensure entire hospital cleanliness in general and up most smartness of Housekeeping recruits
Ensure monthly Housekeeping meetings take place accordingly so as to up-date our vision.
Ensure all meetings convener/chairperson expecting to have meetings communicates their requirements with instruments expected to be used (eg. if any of these equipment needed).
Organize and oversee all hospital workshops involving invitee’s outer participants.
Organize departmental wise staff uniform.
Ensure proper catering services provided; as per menu and on time to all departmental meetings if any booking.
Any other tasks assigned by the supervisor.
QUALIFICATION AND EXPERIENCE
A minimum of a Diploma in Health Records Management/ Records Management from recognized College.
Minimum 3 years of working experience and 1 of which should be in Supervisory roles
Proficient at use of computer programs / software.
Thorough knowledge of storage, transportation and maintenance of medical record files.
Knowledge of the principles of medical records science.
Be familiar and experienced with JCIA and ISO in terms of application and utilization.

MEDICAL OFFICER (INPATIENT) – 1 POSITION

JOB RESPONSIBILITIES
Responsible for assessing and documenting initial history and physical examination, analyse clinical information to enlist provisional diagnosis and discuss with primary consultant to carry out management plan.
Plan for admission, transfer, discharge and transfer of patients.
Participate in daily ward round
Liaise with nursing staff regularly to check on patient progress
Management of patient, adverse events or complications
Perform diagnostic procedures such as lumbar puncture, blood cultures etc.
Assist in performing therapeutically intervention such as urinary cauterization, placement of central lines etc.
Any other roles assigned by the Supervisor.

QUALIFICATIONS AND EXPERIENCE
Bachelor Degree in Medicine or related from a recognized institution.
Full Registration from Medical Council of Tanzania.
Valid Retention Certificate from Medical Council of Tanzania.
Must have completed 1 year of internship.
Minimum of (1) one year working experience post internship.
Certification Advanced Cardiovascular Life Support (ACLS), Pediatric Advanced Life Support (PALS) Basic Life Support (BLS), Primary Trauma Care (PTC) will be an added advantage.
Experience with JCIA and ISO in terms of application and utilization will be an added advantage.

MEDICAL OFFICER (URGENT CARE) – (1 POSITION)

JOB RESPONSIBILITIES
Provide medical cover, routine and emergency during hours of duty and to act, as may be reasonably required, on instructions given by the consultants and specialists regarding patients’ management in the Accident and Emergency Unit.
The RMO will perform the initial assessment, take history, perform physical examination, come up with a differential and initiate management of patients coming to A&E in consultation with A&E Consultant on duty.
The RMO will take care of patients during resuscitation and ongoing management of critically ill patients with life-threatening single and multiple organ system failure
Liaise with nursing staff regularly to check on patient progress, or more frequently if their condition necessitates
Take part in ward audits and research to continuous improve and strive for excellence, for staff and patients
Any other roles assigned by the Supervisor.

QUALIFICATIONS AND EXPERIENCE
Bachelor Degree in Medicine or related from a recognized institution.
Full Registration from Medical Council of Tanzania.
Valid Retention Certificate from Medical Council of Tanzania.
Must have completed 1 year of internship.
Minimum of (1) one year working experience post internship.
Certification Advanced Cardiovascular Life Support (ACLS), Pediatric Advanced Life Support (PALS) Basic Life Support (BLS), Primary Trauma Care (PTC) will be an added advantage.
Experience with JCIA and ISO in terms of application and utilization will be an added advantage.

ANAESTHETIC TECHNICIAN – 1 POSITION

JOB RESPONSIBILITIES
Providing operative anesthesia with pre and post-operative care
Managing critical care and resuscitation services.
Managing disaster (Multiple causality) situations.
Organizing and managing an anesthetic department in the hospital
Checking & setting up the anesthetic machine
Preparing intravenous drugs and therapy administration equipment
Preparing a range of devices to maintain the patient’s airway (e.g. laryngeal masks, endotracheal tube)
Communicating with the patient when they arrive into the operating theatre, verifying the pre-operative checklist for allergies, informed consent and past medical history.
Applying anesthetic monitoring to help assess the patients’ condition whilst under anesthesia including electrocardiography (ECG), blood pressure and oxygen saturation devices.
Any other roles assigned by the Supervisor.

QUALIFICATION AND EXPERIENCE
Diploma in Anesthesia Course from recognized institution
Diploma in Nursing from recognized institution
Minimal 2 years experience in a recognized institution.
Has good theoretical knowledge related to clinical ailments and related nursing care
Valid License with Tanzania Nurses and Midwives Nursing Council (TNMC)
Certification in ACLS (Advance Cardiac Life Support) will be an added advantage.

LABORATORY TECHNICIAN

JOB RESPONSIBILITIES
Performing daily bench activities such as temperature charting, benching decontamination, sample archiving, documents archiving, and maintenance of waste disposal in the respective area.
Appropriate review of patient results prior to their Authentication.
Recording and reporting all critical results to the concerned clinician or Nurse in-charge following procedures for Reporting Critical Values and documentation.
Communicate all Quality matters to the Section Head and QAO and Safety matters to the Safety Officer.
Monitor all urgent and critical tests requests Turn Around Time e.g. ICU, HDU and A&E.
Supervision of Lab Assistants during their shift making sure to fill in gaps if workload increases in other sections – demonstrate team player role.
Monitor stock levels within their areas of operation and alert the Section Head or Lab Manager in case of anticipated stock out of reagents.
Performing periodic External Quality Assurance Testing and participate in review of their results.
Any other roles assigned by the Supervisor.

QUALIFICATION AND EXPERIENCE
Minimum Diploma in Medical Laboratory Sciences from Recognized University.
Must be registered with the Laboratory Board
Minimum 1 years of relevant work experience
Demonstrated knowledge of JCIA and ISO 15189 Quality Standard.
Be familiar and experienced with the Laboratory Information Management System (LIMS), in terms of application and utilization.

CSSD TECHNICIAN

JOB RESPONSIBILITIES
Responsible for control of all parts of the sterilization process including decontamination, prep, pack, sterilize.
Documentation of sterilization: and
Sterile storage including remediation of equipment failures and hazards.
Monitor biological and chemical wash solution to ensure quality and consistency for decontamination of instruments and medical equipment.
Sort mismatched sets of instruments, trays, and medical equipment and makes them available to sterile processing customers in a timely manner.
Restock, labels, and maintains inventory, submits requisitions, collects and distributes instruments, trays, and facility medical equipment.
Performs environmental maintenance duties and assists in maintaining inventory levels in sterile processing, the operating room and in equipment storage areas.
Verifies that equipment functions properly, requisitions for equipment maintenance, repair or replacement, and removes defective equipment. Any other roles assigned by the Supervisor.

QUALIFICATION AND EXPERIENCE
Minimum Certificate in Nursing Assistant from recognized institution.
Minimum of 2 years of experience in nursing practice, 1 of which should be in the Operating Theatre or CSSD.
Be familiar with Infection control module
Be familiar and experienced with JCIA and ISO in terms of application and utilization.

BIOMEDICAL TECHNICIAN – (1 POSITION)

JOB RESPONSIBILITIES
Installs new biomedical equipment by establishing, adjusting, calibrating, and testing performance.
Maintains biomedical equipment by completing preventive maintenance schedules: conducting tests: following manufacturer’s instructions: troubleshooting and repairing malfunctions: calling for special service; evaluating service contracts: maintaining equipment inventories.
Evaluates proposed biomedical equipment by conducting tests and evaluations.
Maintains biomedical equipment supplies inventory by checking stock; anticipating needs: placing and expediting orders: verifying receipt.
Prepares biomedical reports by collecting, analyzing and summarizing information and trends.
Maintains patient confidence by keeping information confidential.
Any other roles assigned by the Supervisor.

QUALIFICATION AND EXPERIENCE
A minimum of a Diploma in Biomedical from recognized University / College
Minimum 1 year of working experience in maintenance of Biomedical Equipment
Having good knowledge on Human Anatomy, Physiology, Biophysics, Electronics, electrical, mechanical and IT.
Active Listening – Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Writing – Communicating effectively in writing as appropriate for the needs of the audience Complex Problem Solving – Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Be familiar and experienced with JCIA and ISO in terms of application and utilization

How to Apply
PLEASE NOTE: ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED FOR INTERVIEWS.
APPLICATIONS SHOULD BE SUBMITTED ELECTRONICALLY TO: hr@akhst.org
WITH THE SUBJECT LINE OF THE POSITION OR HAND DELIVERED TO: HUMAN RESOURCE DEPARTMENT, P. O. BOX 2289, OCEAN ROAD, DAR ES SALAAM.
CLOSING DATE FOR SUBMISSION OF APPLICATIONS IS END OF BUSINESS DAY ON 24TH FEBRUARY, 2020.

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