Category Archives: TANZANIA

New Job Vacancy at Britam Insurance Tanzania, Claims Analyst | Deadline: 22nd November, 2019

Tanzania Jobs Portal - Career
Britam Insurance Tanzania
Jobs in Tanzania 2019: New Jobs Vacancies at Britam Insurance Tanzania 2019
AJIRA TANZANIA 2019 / NAFASI ZA KAZI 2019

Job Title: Claims Analyst (1900004N)
Job Purpose and Key responsibilities
The role holder will be responsible for processing and payment of general insurance claims. The role will report to the Claims Manager.
  • Review the policy to determine which charges are eligible for reimbursement
  • Monitor and ensure that the key interfaces adhere to the set claims handling standards and escalate non adherence to the management
  • Maintain a register of claims to be recovered
  • Adjust and maintain correct claims reserves
  • Generate monthly reports on all the claims processed
  • Verify and update information on submitted claims
  • Attend to client queries on claims
  • Analyze claims supporting documents to establish liability
  • Perform any other duties as may be assigned from time to time
  • Deliver on performance requirements as defined in the departments’ strategy map, balanced scorecard and Personal Scorecard.
Recommended:  
• Compliance with TIRA & Ombudsman claims handling requirements.
• Turnaround time for claims payment.
• Turnaround time for acknowledgement & registration of claims.
• Adherence to SLA with service providers.
• Customer complaints handling.
Internal Relationships:
• Responsible to Claims Manager
• Required to liaise and work closely with the other departments as may be necessary

External Relationships:
• Britam customers
• Insurance sector players

Knowledge, experience and qualifications required

  • Bachelors’ degree ( Insurance option preferred)
  • 2-4 years’ experience in claims processing
  • Professional qualification in Insurance (Certificate CII)
  • Knowledge and experience in the insurance sector
Read Also:

NEW TANZANIAN JOBS OPPORTUNITIES 2019 (1,130+ POSTS) 

Learning and Researching: Rapidly learns new tasks and commits information to memory quickly; demonstrates an immediate understanding of newly presented information; gathers comprehensive information to support decision making at management level; learns from successes and failures and seeks colleague and customer feedback.
Working with People: Shows respect for the views and contributions of other team members; shows empathy; listens, supports and cares for others; consults others and shares information and expertise with them; builds team spirit and reconciles conflict; adapts to the team and fits in well.
Applying Expertise and Technology: Applies specialist and technical expertise; uses technology to achieve work objectives; develops job knowledge and expertise (theoretical and practical) through continual professional development; demonstrates an understanding of different organisational departments and functions. 

Delivering Results and Meeting Customer Expectations: Focuses on customer needs and satisfaction; exhibits high standards for quality and quantity; monitors and maintains own quality and productivity; works in a systematic, methodical and orderly way; consistently achieves projects goals.
Following Instructions and Procedures: Follows procedures and policies; keeps to schedules; arrives punctually for work and meetings; demonstrates commitment to the organisation; complies with legal obligations and safety requirements of the role.
Adhering to Principles and Values: Upholds ethics and values; demonstrates integrity; accepts diversity; display individual responsibility towards the community and the environment; models the organisational values during every day interactions.

Primary Location: Tanzania, United Republic of-Dar es Salaam-Dar es Salaam
Organization: International Insurance Business
Job Type: Permanent
Shift: Day Job
Contract Type: Full-time
Job Posting: 13-11-2019
Unposting Date: 22-11-2019

New Job Opportunity at FINCA Microfinance Bank, Deputy CEO | November, 2019

Tanzania Jobs Portal - Career
FINCA Microfinance Bank

Jobs Tanzania: Job Opportunity at Finca Microfinance Bank, Legal Officer | Deadline: 11th March, 2019
AJIRA TANZANIA 2019 / NAFASI ZA KAZI 2019
Job Title: Deputy CEO, FINCA Microfinance Bank Tanzania
Location: Dar es salaam
Job Summary

FINCA believes that the future of expanding access to responsible financial services lies in both technological innovations and delivering an exceptional customer experience.

  • Minimum Qualification: Masters
  • Experience Level: Executive level
  • Experience Length: 11 years
Recommended:  
Job Description
The Deputy CEO is responsible to support the CEO in the management of the Subsidiary, by assuming the following roles:
a) Direct supervision of the following functional departments of the subsidiary: Commercial, Credit, and HR.
b) Join the Management Board as a permanent member, and as such participate in the strategic management of the company.
c) Support the CEO in the development and execution of strategic plans.In all his/her activities, s/he will be guided by the principle of good stewardship for FINCA and its mission, responsibility and accountability to FINCA and its authorized agents and bodies.In order to fulfill his/her tasks, s/he will provide best-practice leadership vis-à-vis the employees of the Subsidiary; s/he will manage and will adequately and efficiently employ human and other resources in the affiliate, as well as make adequate and efficient use of resources available within FINCA (FINCA International Headquarters, Regional office, other FINCA affiliates) and externally (outside FINCA). 
ESSENTIAL DUTIES
The Deputy CEO is responsible for directly supervising all departments under direct supervision. The DCEO must assure that the support from the staff areas is comparable to the best service of similar firms in the open market, at a similar or lower cost for FINCA. Also, the DCEO is responsible for attending to the CEO’s duties in situations when the CEO is prevented from doing this. He/she will:
  • Ensure high quality financial services to the clientele, and maximize outreach to the target group in a sustainable way,
  • Assist in the implementation of best-practice corporate governance, management, organizational structure and procedures, staff development, financial management, and risk management principles.
  • Re-engineer existing credit products and develop new credit products:
    • Existing credit products: minimize the total operational cost per loan for the whole credit cycle, and without increasing the present credit risk.
    • New credit products: Develop credit products for new market segments, and new pre-approved credit programs for segments served with traditional credit products.
    • Lead the adoption of new systems and processes to support the development and re-engineering of credit products: CRM (for loan applications and cross-selling), credit scoring, and data mining from domestic and third party client databases.
  • Ensure compliance with the Charter/bylaws of the Subsidiary; FINCA and affiliate policies, procedures, plans and agreements; decisions of affiliate governing bodies as well as headquarter and regional office; maintain good coordination with regional office, headquarters, and governing bodies,
  • Mobilize funding resources in form of debt and/or grant capital: together with the CEO and the CFO, represent FINCA Tanzania at negotiations and due diligence processes, providing to partners a strategic overview of the business.
  • Promote FINCA Impact Finance in the country:
    • Ensuring FINCA’s Brand in the market is known and understood to represent friendly, warmth, and responsible service.
    • Build a network of contacts with leading corporate executives, government officials, and professional associations in the Congolese market, including ANIMF (National Association of MFIs), American Chamber of Commerce, FEC, etc.
    • Use the above mentioned network to: promote FINCA’s agenda, improve the awareness about FINCA Tanzania and FINCA Impact Finance, attract deposits from institutions and high income individuals, and to lead discussions for commercial agreements and strategic alliances.
  • Contribute to the development of the FINCA network.
Recommended:
SUPERVISORY RESPONSIBILITY
The DCEO is responsible for the direct supervision of the functional departments whose managers are Commercial, Credit, and HR
COMPETENCIES
  1. Visionary Leadership
  2. Ethics
  3. Strategic Thinking
  4. Change Management
  5. Delegation and Empowerment
  6. Quality Management
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MODE OF APPLICATION: APPLY ONLINE
Job Requirements
QUALIFICATIONS

  • Experience in commercial/retail banking: 8 years minimum, experience in credit: 4 years minimum,
  • International experience in developing countries: 3 years minimum,
  • Experience working in micro-finance an asset, experience in setting up micro-finance programs preferred, branch management exposure preferred,
  • Risk Management experience required,
  • Proven people management skills (with minimum of 5 direct reporting managers),
  • Exposure, and established interest, in working for poverty alleviation,
  • Strategic planning exposure a must,
  • Experience in cash flow projections and analysis of business models,
  • High degree of computer literacy a must.
  • Master’s degree (or equivalent) in related discipline required.

Language Skills

  • Fluency in English required.

Reasoning Ability

  • Strategic Thinking,
  • Balanced between analytical and action oriented,
  • Innovative,
  • Strong management in volatile and uncertain scenarios.

Computer Skills

  • Broad understanding of core banking systems
  • Broad understanding of new technologies and their impact on retail banking: mobile banking, internet banking.

KEY DELIVERABLES
Key deliverables for the position include:a) Achievement of strategic goals such as: Creation and update of long term (5 years or longer) strategic business plans, closing of strategic partnerships, lead the launch of new business lines, re-engineer existing credit products, develop pre-approved credit programs, achieve long term risk mitigation goals.b) KPIs including: contribution to Big 5, and direct responsibility for KPIs of the functional areas under his / her control.

KEY RELATIONSHIPS
a) With all functional mangers in the subsidiaryb) With other Management Board members; promoting a strong team spiritc) With Subsidiary’s Board membersd) With FINCA International mangerse) With top managers of organizations in the private sector (NGOs, for profit corporations) and public sector (Central Bank, Tax authorities, Judges, Ministers.).

TRAVEL REQUIREMENTS

Availability to travel up to 25% of their time.
How to Apply
Use the indicated link for complete job description and Application.

New Job Opportunity at FINCA Microfinance Bank, Chief Financial Officer (CFO) | November, 2019

Tanzania Jobs Portal - Career
FINCA Microfinance Bank

Jobs Tanzania: Job Opportunity at Finca Microfinance Bank, Legal Officer | Deadline: 11th March, 2019
AJIRA TANZANIA 2019 / NAFASI ZA KAZI 2019
Job Title: Chief Financial Officer (CFO), FINCA Tanzania
Location: Dar es salaam

Job Summary

The Chief Financial Officer (CFO) is directly responsible for managing all finance and accounting activities of FINCA Bank Tanzania and supervises all its finance staff. S/he will ensure that the finance activities of FINCA Tanzania will support FINCA Bank Tanzania in pursuing its mission with a minimum of risk and a maximum of efficiency. As a member of the Management Team/Board, s/he shares responsibility for the overall performance and activities of FINCA Bank Tanzania and participates in making decisions on material issues

  • Minimum Qualification: Masters
  • Experience Level: Executive level
  • Experience Length: 5 years
Recommended:  
Job Description
FINCA Microfinance Bank (Tanzania)
FINCA MICRO-FINANCE BANK formed its first Village Bank in Mwanza in 1998, bringing its model of group lending to Tanzania. In the years since, over a million customers have gained access to responsible financial products including credit, savings and money transfers.
ESSENTIAL DUTIES include the following. Other duties may be assigned.
  • Manage generation of financial statements according to local accounting standards
  • Manage timely reporting to relevant local authorities (central bank, tax office, etc.)
  • Manage timely reporting to F/I and hub
  • Analyzes financial data and develop financial analysis as a key management tool with the aim of optimizing FINCA Bank Tanzania’s activities: identify risks, inefficiencies, negative tendencies, and propose measures that reduce risks, improving efficiency, and reverse negative tendencies
  • Create/modify procedures such that they are low-risk and efficient
  • Ensure compliance of FINCA Bank Tanzania with financial covenants in agreements with creditors and donors
  • Create cash flow forecasts
  • Ensure availability of sufficient resources for lending in the required currency
  • Manage all financial transactions with creditors, banks, donors
  • Manage the planning and budgeting process of FINCA bank Tanzania
  • Act as the coordinator and main contact person with external auditors
  • Keep all Management Team/Board members informed about relevant issues/developments in FINCA Bank Tanzania’s finance activities and department
  • Participate/vote in decision-making (with Management Team/Board Members) on relevant “Finance” and “Non-Finance” issues
  • Manages relationships with all Lenders, both local and external, in concert with the CMG Team in HQ.
  • Manage the ALCO Process as the principal representative of the local subsidiary.
Recommended:
SUPERVISORY RESPONSIBILITY
  • Supervise all finance staff of FINCA Bank Tanzania. For finance staff located in branches, the CFO retains the “professional responsibility”, whereas the “administrative responsibility” is transferred to the branch manager
  • Responsible for hiring/evaluating all finance staff (for branch employees: professional responsibility only; administrative responsibility is with branch manager), and their dismissal, if necessary
  • Assess the training requirements for the Finance Department and for its individual employees, and develop a capacity building plan for the Department and its individual employees
  • Preparation of staff to assume management positions
  • Conduct performance evaluations of the staff reporting to him/her and verify that the supervisory personnel also perform evaluations of their staff in a timely manner according to established procedure
Read Also:


MODE OF APPLICATION: APPLY ONLINE
KEY DELIVERABLES

Create/develop appropriate reports: financial ratios; liquidity report; currency gap report; various credit reports; breakdown by branches/regions; breakdown by products; plan-fact comparison; historic development; other as required/appropriate

Ensure compliance of FINCA Bank Tanzania’s finance activities with the Charter/bylaws of the subsidiary; FINCA and subsidiary policies, procedures, plans and agreements; decisions of subsidiary governing bodies as well as headquarter and regional office supervisor(s); maintain good coordination with regional office, headquarters, and governing bodies

Present relevant “Finance” issues to the Management Team/Board for information, discussion, decision making 

KEY RELATIONSHIPS

Interaction with local BoD and Chairman

Subsidiary Chief Executive Officer

Subsidiary Chief Operations Officer

Global Chief Financial Officer

Subsidiary finance team

HQ Finance & Treasury Team

Job Requirements

  • Extensive experience in best-practice financial management of a company, desirably a financial institution.
  • Outstanding interpersonal, communication and training skills.
  • Strong business management and negotiating skills.
  • Excellent technical report writing skills and computer literacy.
  • Strong analytical and organizational skills.
  • Good understanding of IT issues and the role and possibilities of IT in financial management.
  • Master’s Degree in Business, Finance, Economics, Management or Marketing (or equivalent work experience)
  • CPA, or Chartered Accountancy qualification (required)
  • Commercial banking experience (a minimum of 5 years is required, more – desirable)
Language Skills: Fluency in English

TRAVEL REQUIREMENTS

Availability and willingness to travel up to 25% of the time

MODE OF APPLICATION:
For complete job requirements and Application Procedure please click the indicated lin: