3 New Various Jobs at Exim Bank Limited February 2025

3 New Various Jobs at Exim Bank Limited February 2025

Relationship Manager – High Networth Individuals (HNIs)
Location : Exim Tower
Experience : 5 – 8
Job Type: Full-time
Key Words : Retail Banking
Job Description
The purpose of this role is to offer personalized financial solutions
and deliver exceptional service to high-net-worth clients. This includes
addressing their unique financial needs, fostering long-term
relationships, and enhancing customer satisfaction to drive business
growth.

Roles & Responsibilities

• Actively work to expand the deposit base by acquiring high-net-worth
  clients, focusing on both the number of clients and the value of
  deposits in line with the targets provided.
• Achieve the fee
  income objectives by managing and growing the portfolio of existing and
  new-to-bank (NTB) Elite clients, driving overall profitability.
• Build and nurture strong, trust-based relationships with high-net-worth clients to ensure retention and long-term loyalty.
• Provide bespoke financial advice and innovative solutions tailored to
  clients’ specific needs, considering their unique financial situations
  and aspirations.
• Serve as the main point of contact for
  clients, offering exceptional customer service by promptly addressing
  inquiries, resolving issues, and ensuring satisfaction.
• Regularly assess and review clients’ financial portfolios to ensure
  alignment with their financial goals, adjusting as necessary to maximize
  returns and minimize risks.
• Identify and actively pursue new
  business opportunities, both from existing clients and new prospects,
  ensuring continuous portfolio growth.
• Collaborate with internal
  teams, including Wealth Management, Investment Advisors, and Risk, to
  provide clients with a comprehensive suite of financial services that
  meet their needs.
• Continuously stay informed about market
  trends, financial products, and investment opportunities to offer timely
  and relevant advice to clients.
• Ensure full compliance with
  all relevant banking policies, regulatory requirements, and industry
  standards in all client interactions and transactions.
• Continuously looking for ways to improve service delivery, operational
  efficiency, and client satisfaction to enhance the overall client
  experience.
• Perform any other duties as assigned by management, contributing to the overall success of the Elite Banking function.

QUALIFICATION AND EXPERIENCE REQUIRED
•University degree in Business Administration or Economics and relevant
professional qualifications in banking, finance, or marketing
•Minimum of 8 years relevant working experience in a similar position
•Computer literacy and knowledge of new evolving technology systems

COMPETENCY REQUIRED

• Demonstrated ability to assess customer needs and design products that effectively address those requirements.
• Self-assured, goal-oriented, and eager to take on new challenges with a drive for success.
• Possesses a high energy level and a proactive, results-driven approach.
• Highly self-motivated, quick to learn, and capable of working independently under pressure while maintaining high efficiency.
• Experience in structured trade finance, syndication, and project financing is considered an asset.

Asst. Relationship Manager – Tanga Branch
Location : Tanga
Experience : 2 – 3
Job Type: Full-time
Key Words : Retail Banking
Job Description
The purpose of this role is to build the Business, Deepen
Relationships, and Managing Key and Potential Customers from sales of
Liabilities, Acquisitions, Cash Management, Credit Card, and Retail
Products to maximize revenue by achieving sales targets.

Roles & Responsibilities

• Establish and nurture strong connections with a designated customer
  portfolio, serving as their primary point of contact for banking needs.
• Drive growth in Current Account, Savings Account, Fixed Deposit, and
  Asset products within the existing client base, meeting specified
  targets. Actively pursue new acquisitions within allocated budgetary
  limits.
• Work towards achieving targets for fee income by
  leveraging the existing client portfolio and identifying opportunities
  for additional services.
• Deliver personalized banking services
  to clients, including regular account reviews and informed guidance to
  support their financial objectives effectively.
• Identify and
  capitalize on cross-selling opportunities within the assigned client
  portfolio, promoting additional products and services to enhance
  customer satisfaction.
• Establish and maintain a comprehensive
  sales and inquiry management database for performance evaluation,
  analysis, and continuous enhancement.
• Collaborate closely with
  branch managers to anticipate challenges, identify opportunities, and
  offer professional insights and solutions to stakeholders.
• Utilize referrals from existing clients within the portfolio to
  facilitate the acquisition of new client accounts, expanding the
  customer base.
• Maintain comprehensive knowledge of all bank
  products and services to effectively serve clients and provide informed
  recommendations.
• Prepare regular position reports for branch
  management, offering insights into portfolio performance and
  highlighting areas for focus and improvement.

QUALIFICATION AND EXPERIENCE REQUIRED

• University
  degree in Business Administration or Economics and relevant
  professional qualifications in banking, finance, or marketing
• Minimum of two years relevant working experience in a similar position
• Computer literacy and knowledge of new evolving technology systems
• Ability to assess customer needs and develop products that suit their needs.
• Self-confident, ambitious, and willing to take challenges.
• The high energy level and aggressive
• Self-motivated, fast learner with a proven ability to work independently under pressure and high efficiency.
• Experience in structured trade finance, syndication, and project financing will be an added advantage.
• Possess in-depth understanding and knowledge of retail banking Products
  viz (liabilities, acquisitions, cash management, credit cards, sales
  products, etc.)
• Proven sales experience in a client relationship role within retail banking

Branch Manager – Iringa Branch
Location : Iringa
Experience : 5 – 8
Job Type: Full-time
Key Words : Retail Banking
Job Description
To meet branch Retail and SME Financial Targets through a world-class
Sales and Service Management system and within established product
programs through the branch. To work closely with the Central Operations
Unit to operate and maintain a smooth-running and operationally
efficient branch, that conforms to the financial institutions and BOT
regulations, rules, and guidelines issued from time to time. This will
include servicing corporate customers.

Roles & Responsibilities

• Accountable for all aspects of running a successful branch, delivering
  great business performance and leading and motivating a team that
  provides the best customer experience in your area.
• Primary
  responsibility will be to drive business (CASA and Fee Growth) product
  sales and Customer Service with oversight on branch operations,
  compliance, and control.
• Understand your customer base and identify opportunities to build and grow profitable Relationships.
• Deliver against business and sales performance.
• Acquire new customers and retain and grow your relationships with existing customers.
• Responsible for the operational efficiency of the branch and the productivity of its staff.
• Responsible for the operation and maintenance of the integrated
  systems, and retention of accurate and up-to-date records of all
  transactions including inter-bank transactions.
• Prepare periodic and statutory reports for management.
• Have a good understanding of branch control procedures with a specific focus on financial security.
• Take ownership of resolving complex problems, working with colleagues in other offices /
• Branches to provide a seamless experience for your customers.
• Provide a superior level of customer relations and promote the service
  culture through coaching, guidance, and staff motivation.
• Participate in community affairs to increase the bank’s visibility and enhance new and existing Business opportunities.
• Perform other duties in the absence of the MCSOP / Ops Manager as directed by the Cluster Head