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Monitoring, Evaluation, Accountability, Learning (MEAL) Team Leader at DRC Tanzania

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Danish Refugee Council

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Danish Refugee Council (DRC) Tanzania Jobs 2023

Monitoring, Evaluation, Accountability, Learning (MEAL) Team Leader
Monitoring, Evaluation, Accountability, Learning (MEAL) Team Leader at Danish Refugee Council (DRC) Tanzania December, 2023
Workplace Kigoma/kibondo
Contract Type National contract
Monitoring, Evaluation, Accountability, Learning (MEAL) Team Leader
in 1956, The Danish Refugee Council (DRC) is a humanitarian,
non-governmental, non-profit organization providing direct assistance to
conflict-affected populations – refugees, internally displaced people
(IDPs) and host communities – in more than 40 countries around the
world. DRC has been implementing emergency response projects in Tanzania
since the onset of the Burundi refugee crisis in 2015 in three refugee
camps in the Kigoma Region at the border with Burundi. DRC’s
integrated projects for refugees, asylum seekers and host communities
comprise sectors such as Camp Coordination and Camp Management (CCCM),
Protection (CBP, PSN, GBV, CP and Legal), Shelter and infrastructure,
and Economic Recovery.

Overall purpose of the role:

This post holder will lead
the development and management of the MEAL strategy and workplan; and
contribute to DRC strategy, DRC accountability commitments and learning
needs and priorities. Managing a small MEAL team they will work with
programme and project managers to ensure effective implementation of the
monitoring, evaluation, accountability and learning strategies and
global standards; support mainstreaming MEAL throughout the PCM and
reinforce quality programme management.

Main Responsibilities:
People Management

  • |Day
    to day management of the MEAL team staff (assistants and officers)
    including recruitment, induction, performance and improvement management
  • Oversea and manage recruitment and management of pool of enumerators (casual workers) to support data collection
  • Support the Information Management colleagues with technical tasks such as data visualization, snapshot, and other reports.
  • Ensure the collaboration and complementary between the MEAL team and the Information Management and Program colleagues.

AO MEAL capacities and commitments

  • Identify
    and plan for the human resources, financial resources (budgets), needed
    to carry out MEAL activities in the area of responsibility
  • Apply
    DRC guidance with regards to GDPR and data protection in the area of
    responsibility, specifically for MEAL related data. Liaise with relevant
    internal counterparts responsible for data protection.
  • Lead on
    capacity building, training and support for program and sectors and
    field staff to improve the field monitoring or any other MEAL needs.

Results Monitoring and program quality support

  • Engage
    in and support quality throughout Project Cycle Management, in line
    with DRC guidance and division of labor, accommodating external
    requirements, including the development of adequate MEAL plans, tools
    and processes relevant for the area of responsibility.
  • Participate
    in and contribute to (as appropriate) project Kick-off meetings,
    Quarterly Review meetings and Close-out meetings in order to highlight
    cross-project components aimed at replicating good practices and
    strengthening synergies between projects or programs.
  • Lead and
    contribute (as appropriate) to collect, monitor and analyses data to
    improve results, relevance and program quality in the area of
  • Ensure the development of appropriate
    monitoring, tracking and reporting systems, tools and templates that
    enhance monitoring of program outputs and quality, generate quality
    evidence on program outcome and promote and ensure use of data for
    decision-making processes.
  • Design, refine and deploy data
    collection which combines quantitative and qualitative methods and tools
    in the area of responsibility.
  • Plan for, manage and quality assure the field data collection and field monitoring processes and tools.
  • Ensure
    the application of ethical principles in the field work, including with
    regards to DRC Code of Conduct, Protection referral protocols and SOPs.
  • Plan for and perform data quality assurance in data collection, data entry and data processing in the area of responsibility.
  • Establish
    and maintain processes and protocols for data protection, storage,
    sharing, and security in the area of responsibility.
  • Lead and
    manage development and maintenance of the MEAL plans, Indicator Tracking
    Tools and implementation of MEAL obligations in line with PCM.
  • Lead
    the analysis and reporting of MEAL qualitative and quantitative data
    (e.g. baseline and endline assessment reports) collected in line with
    internal information needs and external reporting obligations.


  • Identify,
    plan for and implement different mechanisms for CFM including community
    engagement and feedback in monitoring, evaluation, accountability, and
    learning in the area of responsibility.
  • Assess, design new and
    improve existing accountability mechanisms, including Community Feedback
    Mechanism processes, tools and SOPs.
  • Promote the global CFM guidance, adapt tools and roll-out CFM mechanisms
  • Ensure
    actions are followed to up close the feedback loop and ensure all
    complaints are processed in a timely, safe and accountable manner.
  • Liaise
    with Regional Office and HQ during regular CHS certification audits,
    CHS self-assessment processes and follow-up on the improvement plan.

Evaluation, analysis and learning

  • Lead
    and contribute (as appropriate) to analysis, evaluation, and research
    for data-driven evidence and use in the area of responsibility.
  • Support
    utilisation of results for better planning and decision making; and
    share knowledge and learning for improved programming within DRC and
    beyond, within the area of responsibility.
  • Translate MEAL
    findings into organisational learning; plan and implement learning
    events and design appropriate learning products.
  • Regularly
    present the key MEAL findings and feedback to the supervisors, and when
    relevant to the Senior Management Team for further development
  • Design
    and manage evaluations in compliance with DRC evaluation policy, from
    development of ToRs, to advising management on approval of final report,
    to dissemination of evaluation.

As Manager the post-holder is responsible for the following

  • Accountable for achieving DRC’s strategic goals and objectives within the area of responsibility
  • Accountable
    for making significant decisions on what the unit does: its purpose,
    functions and role, and for making commitments and decisions that
    require the expenditure of significant unit resources.
  • Accountable
    for people management of direct reports, generally at least 3
    employees. This includes hiring & firing, objective setting,
    probation, performance appraisal, development of staff, managing
    performance, including poor performance, etc.
  • Accountable for making sound decisions based on DRC policies, MOPs, standards, and the advice of technical experts in DRC
  • Perform other duties as directed by the Grants Coordinator, Area Manager and Country Director.

About you
In this position, you are expected to demonstrate DRC’s five core competencies:

  • Striving for excellence: You focus on reaching results while ensuring an efficient process.
  • Collaborating: You involve relevant parties and encourage feedback.
  • Taking the lead: You take ownership and initiative while aiming for innovation.
  • Communicating: You listen and speak effectively and honestly.
  • Demonstrating integrity: You act in line with our vision and values.
Read Also:

Qualifications and Experience


  • Minimum
    3-4 years of relevant work experience in monitoring, evaluation,
    accountability and learning of humanitarian and development programmes.
  • Experience
    working with International NGO’s, UN agencies, line ministries and/or
    local authorities in migrants/refugee settings and/or in emergencies.
  • Proven
    experience in effectively working with a variety of donors’
    requirements including FCDO, EU, DANIDA and UN agencies (as required).
  • Strong
    understanding of monitoring, evaluation, accountability and learning
    principles and processes, including database management, reporting etc.
  • Demonstrated experience with DRC Core Sectors.
  • Mastered
    understanding of mix-methods approach, research methodologies and the
    nature and use of evidence, participatory methodologies.
  • Demonstrated
    understanding of Core Humanitarian Standards (CHS) and ability to apply
    accountability and ethical standards in everyday work.
  • Mastered
    competencies in working with analysis frameworks, with data analysis
    for quantitative and qualitative data and communicating evidence.
  • Experience of working with or providing support to partners and/or a partnership model of working, when relevant.
  • Experience of working with GIS or other data visualisation software.
  • Demonstrable experience in the nurturing of organisational learning in programmes.
  • Proven facilitation and training skills with diverse audiences of NGO practitioners, including staff capacity building.
  • Demonstrated ability to work and deliver under pressure, within budget and time constraints and to manage priorities.
  • Excellent skill in MS Word, Excel, and PowerPoint and Office365.
  • Excellent verbal and written communication skills, ability to adjust communication to various stakeholders and audiences.


  • Knowledge of ArcGIS/QGIS, NVivo (or other qualitative analysis software)


  • A
    Bachelor’s degree in relevant field (international development, social
    sciences, statistics, public health, etc.) + at least 4 years of
    relevant experience
  • A Master’s degree in relevant field + at least 4 years of relevant experience

Languages English (fluent)

  • Swahili (fluent)
  • Local language (desirable).

Employment category: Grade G
Reporting to: Grants Coordinator
Technical Reports: Information Management Officers and Assistants
Direct reports: MEAL officers & MEAL Assistant
Grants & MEAL
Location: : Kibondo, with frequent travel to other DRC offices and refugee camps in Kigoma Region

Key stakeholders: (internal and external)

  • Senior Management, including SMT, Area Manager
  • Technical Coordinators and Programme Managers
  • CSO Partners
  • Refugee Leaders and Committees
  • Donors including UN, Danish Embassy, EU
  • MOHA.

DRC as an employer

By working in DRC, you will be joining a global workforce of around 8000 employees in 40 countries. We pride ourselves on our:

  • Professionalism, impact & expertise
  • Humanitarian approach & the work we do
  • Purpose, meaningfulness & own contribution
  • Culture, values & strong leadership
  • Fair compensation & continuous development.

DRC’s capacity to ensure the protection of and assistance to refugees,
IDP’s and other persons of concern depends on the ability of our staff
to uphold and promote the highest standards of ethical and professional
conduct in relation DRC’s values and Code of Conduct, including
safeguarding against sexual exploitation, abuse and harassment. DRC
conducts thorough and comprehensive background checks as part of the
recruitment process.

Providing equal opportunities
are committed to creating an inclusive and positive work environment
based on mutual respect for all employees. All applicants are considered
for employment without attention to race, age, ability, ethnicity,
nationality, religion, gender identity, sexual orientation, marital
status, or any other factor. At DRC we celebrate diversity and
appreciate our employees for the people they are and their unique
skills, backgrounds, and perspectives. We encourage all interested
candidates to apply.

Promoting high standards
capacity to ensure the protection of and assistance to refugees, IDP’s
and other persons of concern depends on the ability of our staff to
uphold and promote the highest standards of ethical and professional
conduct in relation DRC’s values and Code of Conduct, including
safeguarding against sexual exploitation, abuse and harassment. DRC
conducts thorough and comprehensive background checks as part of the
recruitment process.

Application and CV
Only motivated applications that address
the stipulated duties and meet the required qualifications, sent
together with a CV, will be considered.
DRC only accepts applications sent via our online-application form on under JOB.
Please submit your application and CV in English no later than 22nd December, 2023. 


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