and situations of vulnerability in over 100 countries since 1943. In
HIV, health, agriculture, education, microfinance, and peace-building.
Country Manager, Tanzania
Country Manager at Catholic Relief Services December, 2023
Dar es Salaam, Tanzania, United Republic of (On-site) Job Description Job Title:
Country Manager Reports to: Regional Director Department
: EARO Salary Grade: 11
*Estimated start date,
Relief Services is the official international humanitarian agency of
the Catholic community in the United States. CRS works to save, protect,
and transform lives in need in more than 100 countries, without regard
to race, religion or nationality. CRS’ relief and development work is
accomplished through programs of emergency response, HIV, health,
agriculture, education, microfinance and peacebuilding.
in Dar es Salaam, the Country Manager will manage and represent the
country program office, advancing programming and operations objectives
and the mission of Catholic Relief Services (CRS) to serve the poor and
vulnerable. Your management and representation skills will enable you to
advance CRS’ reputation and impact while you proactively manage
security and mitigate security risks and liabilities.
Country Program Background
has been working with the most vulnerable people in marginalized and
underserved communities in Tanzania since 1962. Today, the country
program supports projects in health, agriculture/livelihoods, nutrition
and early childhood development, youth empowerment with a focus on
adolescent girls and young women, as well as water, sanitation, and
Roles and Key Responsibilities:
the design of medium and long-term goals. Ensure program and operations
leads coordinate their objectives in alignment with the 2023-2028
Country Program strategy.
- Support CRS Tanzania’s senior program
staff to ensure all projects meet and exceed CRS and donor expectations
and are designed and implemented for maximum impact and reach.
manage talent and supervise teams in an environment that reflects CRS
values and principles and the agency’s Respect, Equity, Diversity, and
Inclusion (REDI) commitments.
- Manage team dynamics and staff
well-being. Provide coaching and mentoring. Strategically tailor
individual development plans and complete performance assessments for
- Manage the development of staffing plans and the recruitment process of staff.
and mitigate risk through monitoring national and regional issues that
may impact staff and programming. Ensure all staff understand and adhere
to CRS staff safety and security polices and plans and ensure the
updating of such plans. Respond to emergency issues and needs as they
arise. Closely supervise or oversee responses to emergencies.
and develop strategic partnerships with national and international
organizations that leverage resources, reputation, and expertise in line
with CRS partnership principles. Ensure strong representation to key
stakeholders, including partners, international organizations, host
government, and donors.
- Ensure compliance with CRS safeguarding allegation management policy and fraud prevention guidelines.
uphold and model a commitment to the efficient use of agency and donor
resources. Ensure compliance in operations functions. Provide oversight
and analysis regarding monthly expenditures.
- Oversee the pursuit
of strategic growth opportunities, prepositioning and capture planning.
Identify and pursue opportunities for appropriate expansion and growth
of programs, ensuring the sound management of all aspects of the
business development cycle.
- Create and maintain proper
conditions for learning. Establish a safe environment for sharing of
ideas, solutions, and difficulties and the capacity to detect, analyze
and respond quickly to deficiencies. Promote accountability, learning
and knowledge management overseeing application of the MEAL policy, as
well as cross-sectoral and cross-department learning.
- Maintain a
healthy and empowering office environment that encourages participation
and open communication, and high levels of staff engagement and
well-being. Ensure open communications with regional and HQ colleagues.
safeguarding at the country program office level. Ensure quality
implementation of CRS safeguarding policy and principles across both
operations and programs. With support from technical advisors, ensure
capacity building efforts and technical guidance to CRS staff and
partners, in line with CRS principles and standards, donor guidelines,
and industry best practices.
Required Languages – Fluent written and spoken English
Travel – include percentage of required travel, if applicable. Must be willing and able to travel up to 25% in-country.
Knowledge, Skills and Abilities
strategic, analytical, systems thinking, and problem-solving skills,
with capacity to see the big picture and ability to make sound judgment
- Very good relations management abilities. Ability to relate to people at all levels internally and externally.
- Team leadership abilities.
- Strong communications and presentation skills.
- Proactive, resourceful, solutions-oriented and results-oriented.
- Basic Qualifications Masters degree in International Development, International Relations or a related field.
of 5 years’ experience managing high value relief and development
programs. Experience in complex development settings preferred.
experience successfully managing high-value projects from multiple
international donors, including USAID, EU, and UN agencies; knowledge of
relevant donor regulations.
- Demonstrated business development and private sector engagement experience.
- Experience engaging partners and strengthening partnerships. Experience working with Church partners a plus.
- Staff management experience and abilities that are conducive to a learning environment.
- Ability to represent the agency at high levels.
in MS Office package (Excel, Word, PowerPoint, Visio), Web Conferencing
Applications, and information and budget management systems.
Agency REDI Competencies (for all CRS Staff):
competencies clarify expected behaviors and attitudes for all staff.
When demonstrated, they create an engaging workplace, help staff achieve
their best, and help CRS achieve agency goals. These are rooted in the
mission, values, and guiding principles of CRS and used by each staff
member to fulfill his or her responsibilities and achieve the desired
- Personal Accountability – Consistently takes responsibility for one’s own actions.
- Acts with Integrity – Consistently models values aligned with CRS Guiding Principles and mission. Is considered honest.
- Builds and Maintains Trust – Shows consistency between words and actions.
- Collaborates with Others – Works effectively in intercultural and diverse teams.
- Open to Learn – Seeks out experiences that may change perspective or provide an opportunity to learn new things.
Agency Leadership Competencies:
- Lead Change – Continually looks for ways to improve the agency through a culture of agility, openness, and innovation.
and Recognizes Others – Builds the capacity of staff to reach their
full potential and enhance team and agency performance.
- Strategic Mindset – Understands role in translating, communicating, and implementing agency strategy and team priorities.
Supervisory Responsibilities: Head of Program, Operations Manager, Head of Office, Finance Manager, Program Manager PQ/BD.
Key Working Relationships:
EARO RD, DRD/PQ, DRD/MQ and RFO, HQ colleagues in PIQA, HRD and OpEx
departments, USOps, Finance, HR, Audit and Charitable Giving.
donor agencies, host country government agencies, international and
national non-governmental organizations, UN agencies, US Embassy.
What we offer
offers a comprehensive benefits package including medical, dental, life
insurance, vision, generous retirement savings plan and the opportunity
to work in a collaborative, mission-driven culture that is committed to
improving the lives of the poor throughout the world.
Catholic identity is at the heart of our mission and operations.
Catholic Relief Services carries out the commitment of the Bishops of
the United States to assist the poor and vulnerable overseas. We welcome
as a part of our staff people of all faiths and secular traditions who
share our values and our commitment to serving those in need. CRS’
processes and policies reflect our commitment to protecting children and
vulnerable adults from abuse and exploitation.
NOTE: All interested applicants must be authorized to work in the U.S. at the time of application.
This job description is not an exhaustive list of the skill, effort,
duties, and responsibilities associated with the position.
talent acquisition procedures reflect our commitment to protecting
children and vulnerable adults from abuse and exploitation.
EOE/M/F/D/V – CRS is an Equal Opportunity Employer. (For all US and International positions)