|
| Viamo East Africa |
- Dar es salaam, TZ
- Full-Time
- Programs
Country Director, Tanzania
About Viamo
Mobile
technology is revolutionizing how organizations engage with the people
they serve. More than 96% of the world’s population has access to a
mobile phone, meaning it is now possible to reach nearly every single
person on the planet. Yet 3 billion people living in emerging markets
still lack access to relevant, timely, and engaging information in their
local languages, and their voices remain underheard. The organizations
that serve them lack the technology and capacity to reach them, and many
are unaware of the power of mobile technology to meet their
organizational goals.
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Viamo
believes that information is power. We connect individuals and
organizations using digital technology to make better decisions.
Having
reached more than 21 million people in 2022 and more than 4 million
monthly active users, we have our eyes on our goal of reaching 100
million monthly active users by 2026.
We provide organizations
with the digital solutions and expertise to meaningfully engage their
target audiences on the mobile devices they already have. We do this by
disseminating actionable benefits in the form of digital campaigns,
digital training, and the Viamo platform – a toll-free gateway to the
world with no internet connection required. We also use digital surveys
to gather feedback and collect lean data to hear from the people you
serve and to support operational decision-making.
Viamo has been
in Tanzania since 2016. Tanzania’s mobile penetration rates show a
steady increase in recent years. Currently, 81% percent of households
own a mobile phone. This is higher than radio or television ownership,
which is 49% and 23% respectively. Given Viamo’s use of Interactive
Voice Response (IVR), we are uniquely positioned to work in Tanzania,
where only 72 percent of men and 67 percent of women can read a whole
sentence. In 2022 alone, the Viamo Platform in Tanzania reached over 1.1
million unique users.
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About the role
You
will be our representative in Tanzania and a passionate leader within
the Digital for Development movement. Your role is to drive impact,
leading the development, sale, and launch of innovative and effective
digital engagement campaigns that address some of the most intractable
development challenges. You will ensure that every large development
sector organization knows about Viamo’s latest solutions and you will
supervise the delivery of Viamo’s work on our projects. Read more about
Viamo’s suite of solutions here.
What
does success look like Impact: We measure unique individuals who
meaningfully engage with our services and we track the behavior and
frequency of these interactions. Bookings (In-country sales): We measure
our success in a market by the number and financial value of new sales
opportunities generated and contracts signed. Revenue: We measure the
value of contracts acquired in each market and we track the timely and
quality implementation of these projects.
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Key Responsibilities
- Take
the lead in creating impact and ensure that all Viamo staff are
passionate and committed to creating impact through mobile Drive growth
through in-country sales. You will lead the sale of Viamo’s solutions in
the development sector by proactively identifying prospective clients
while also tracking and responding to RFPs with high-quality proposals
and budgets. Work with development sector partners to design and launch
effective mobile engagement projects; this includes building
relationships, co-designing projects, preparing budgets, and
establishing Viamo as a digital thought leader. - Delight our partners with quality, and timely execution of program deliverables.
- Supervise
the management of the Viamo Platform (3-2-1 Service), expanding the
content available, and developing strategic partnerships to ensure
sustainability and increase impact for end users. - Manage
relationships with Mobile Network Operators to ensure the infrastructure
is in place to connect with all mobile phones in Tanzania. - Represent the organization to national government agencies and ensure organizational compliance with national regulatory bodies.
- Manage the Viamo Tanzania team and the administration of the Tanzania office.
- Spend
at least 60% of your time on sales, with an approximation of ~15% on
implementation, 15% on managing the Viamo Platform, and 10% on finance
and administration)
Key Performance Indicators
● Impact: number of monthly active users and monthly user benefits on the Viamo Platform.
● Bookings (In-country sales): Margin value of contracts signed.
● Revenue: Execution & invoicing of program deliverables
Team and Reporting Structure
- Reports to Regional Director for East Africa
- Line manages One Platform Director, dotted supervision of one Program Manager, and one Finance and Administration Officer.
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Profile
Required
-
Experience of 8+ years in any combination of social enterprise, INGO,
Mobile Network Operator, ICT4D/ Digital for Development, donor or
international implementer - Entrepreneurial mindset and proven
experience in co-developing ideas with partners, strong workshop
facilitation skills, and experience in design thinking approaches - Proven
business development skills, proposal writing, and partnership building
with a history of collaborative project development and submitting
winning applications - Measurable team management experience,
including strong intercultural sensitivity, and a passion for unleashing
the potential of your colleagues - Project management
experience, including reporting and budgeting; experience implementing
USAID and other large donors–funded projects desirable - Excellent problem-solving and interpersonal skills
- Demonstrated self-management, skills, adaptability, and resourcefulness
- Excellent written and oral communication skills in English. Swahili is highly desirable.
- Experience living and working in Tanzania or other countries in East Africa.
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Compensation Philosophy
Compensation at Viamo comprises a mix of a base gross salary plus variable compensation earned on each contract signed.
Viamo is an Equal Opportunity Employer. We
value diversity and encourage applications from all candidates. We
believe that diverse perspectives help our teams to create innovative
solutions and understand our global clients’ needs. In alignment with
our values, we are committed to recruiting and retaining a diverse
global workforce without discrimination.
Apply now with a CV and a short cover letter
