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Jobs in Tanzania 2023: Job Vacancies at Tanzania Women Initiatives for Development Organization (TAWIDO), 2023
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Tanzania Women Initiatives for Development Organization (TAWIDO) Tanzania Jobs, 2023
is a Non-Governmental Organization led and established by women in 2011
with the aim of promoting health, gender equality, and human rights
among the women and vulnerable girls in the community. It was registered
in 2013 and obtained its compliance certificate of registration No.
00NGO/R/0169 under NGO Act of 2002 to operate in Tanzania mainland.
TAWIDO works to ensure development, care and protection of women and
vulnerable adolescent girls by raising awareness about their rights and
opportunities for development. Among other things, TAWIDO runs the
helpline Call Center that through the Bulk SMS, Interactive Voice
Response, SMS Chart Platform and toll-free services brings the aspect of
awareness, counselling, referral and linkage of clients to services
from the broad network of service providers in all regions of Tanzania.
TAWIDO has a solid experience in implementing global HIV programs,
offering services among People Living with HIV/AIDS(PLHIVs) communities
ranging from HIV prevention to ART initiation as well as fighting stigma
and discrimination.
Vision: An inclusive society respecting the rights of women in Tanzania.
Mission: A
Non Governmental Organization exists to advocate for the rights and
emancipation of Tanzania women to access social, economic and political
available opportunities.
TAWIDO in collaboration with PHSRF are happy to announce the following positions below for qualified people to apply…..
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Introduction
TAWIDO is currently implementing EpiC project in
Kinondoni Municipal which is funded by USAID through FHI360 with the aim
of addressing critical gaps and bottlenecks in the response to HIV
among vulnerable community.
To facilitate smooth implementation of
this project, TAWIDO wishes to recruit qualified, experienced, motivated
and dynamic individuals in the following positions available;
Call center (Hotline) Manager (1 Post)
Work Station: Kinondoni – Dar es salaam
Reporting to: Program Manager
Duration: 7 Months (Renewable) Full time
Salary: (Negotiable)
Job Summary
The
Call center Manager will be responsible for leading participatory
development, implementation, monitoring, evaluation and learning of the
planned interventions in line with the call center EpiC project
objectives. The call center manager will coordinate hotline counselors
and processes to ensure that TAWIDO/USAID EpiC project is delivered on
time and produce the best desired results within scope and allocated
resources envelope
Main Responsibilities;
Project Planning;
- Review
the Call Centre project proposal, budget, targets, key performance
indicators and ensure that the planning is realistic (Measurable,
Reportable & Verifiable), both in terms of budget and
implementation. Developed detailed work plans and budget in coordination
with the respective partners as required. - Assist call center counselors and partners to develop their plans in line with the required project objectives and deliverables.
- Review
the project plan weekly, monthly and annually to ensure that they are
realistic, both in terms of budget and overall project plan.
Project Implementation;
- Work with the concerned staff and partners to ensure effective implementation of the project.
- To identify and address/ give aid and follow ups and ensure GBV cases reported are solved and closed.
- To identify measures and take quick response action whenever violence crisis reported at a hotspot.
- To facilitate promotion and distribution of toll free number to targeted community clients.
- Regularly
review & track the project progress against milestones and take
corrective action where required, raising issues with the concerned
personnel as needed timely and professionally. - To compile data, prepare narrative reports on weekly, monthly, quarterly and annually basis as required.
- Compile data and Prepare Power Point Presentation to be presented whether inside or outside the organization.
Staff Management
- Guide and lead the hotline team to achieve specific goals, objectives, and Key Performance Indicators (KPI’s) of the project.
- Supervise, coach, and provide mentorship to the counselors.
- Assist in the recruitment of hotline counselors (as and when required) Manage the performance of the hotline counselors.
- Develop plans for capacity-building of the project team to enable the team to be more self-standing in the future.
- Support effective communications and joint working within the team and with other teams across the organization.
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Knowledge and Experience:
- Bachelor degree in a relevant field (Psychology and counselling, Health, Community development, Sociology etc.).
- At least three (3) years’ experience in a position related to issues of Psychology and Counselling.
- Ability to work independently and lead diverse multi-disciplinary team, stakeholder management skills.
- Excellent
planning, organizational and time management skills, able to work well
under pressure both proactively and prioritize a challenging workload. - Good
communication skills: able to communicate complex concepts concisely to
non-technical managers both in writing and verbally and to provide
professional advice with confidence and tact. Motivating and developing
teams, including performance management and appraisals. - Collaborative approach to partnership working in a cross-cultural context; a team player, with strong problem-solving ability.
- Leadership skills
Qualifications and other requirements specific to the role;
- Bachelor degree in a relevant field (Psychology and counselling, Health, Community development, Sociology etc.).
- Knowledge
of health and development programs in Tanzania including familiarity
with the national guidelines, standards and protocols. - Experience
in working with LGA, NGOs, CBOs and health facilities to implement
public health projects, especially those working with vulnerable
populations. - Ability to manage tight deadlines and deliver high volumes of work with minimal supervision.
- Well developed computer skills.
Hotline Counselors (7 Posts)
Work station: Kinondoni –DSM
Reporting to: Hotline Manager
Duration: 7 months (Renewable) full time
Salary: Negotiable
Job Summary
The
counsellor should provide an assurance of strict confidentiality and
rehearse, over time, the solutions to critical problems such as who to
tell, what needs to be said, discussion around safer sex practices and
adherence to drug therapies. Clear information about medical and
counselling follow up should be given.
Recommended:
Counselors do not advise
their clients, but seek to help them to understand themselves better and
find their own ways to cope or to resolve problems. Referral, Linkage
and liaison with other agencies are a feature of the work.
MAIN DUTIES AND RESPONSIBILITIES
- Counselors are responsible for receiving calls, providing counseling and guidance support to clients who calls.
- Shall
be responsible to provide Social Behavior Change communication to
clients who call and inform them of the services that are provided by
TAWIDO. - Shall be responsible for linkage and referrals of
clients that may call to the hotline demanding for related services from
TAWIDO, project Implementation partners, social welfares and other
related institutions in Dar es Salaam or from other regions. - Shall
help clients understand their diagnosis, manage their treatment plan,
and cope with the social and emotional effects of living with a chronic
illness. - Shall also work with other medical professionals to
coordinate care between different specialists. This might include
helping doctors determine when it’s appropriate to start Antiretroviral
Therapy or coordinating with mental health professionals to provide
counseling services to patients.Shall educate clients about the
availability of community resources, such as support groups and social
services.
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Qualifications and other requirements specific to the role;
- At least a bachelor degree in relevant field (Psychology and counselling, Health, Community development, Sociology etc.).
- At least two (2) years experience in Psychology and Couselling activities.
- Knowledge
of health and development programs in Tanzania including familiarity
with the national guidelines, standards and protocols. - Experience
in working with LGA, NGOs, CBOs and health facilities to implement
public health projects, especially those working with vulnerable
populations. - A knowledge of Computer basic applications.
Data Officer (1 post)
Work Station: Kinondoni – Dar es salaam
Reporting to: Monitoring & Evaluation Officer
Duration: 7 Months(Renewable) full time
Salary: (Negotiable)
Job Summary
Data Officer is responsible for implementation of monitoring and evaluation activities in the call center.
She/he
will work with EpiC staff in the office, implementing partners and
government counterparts at district and regional level to ensure that
hotline data activities are appropriate and meet USAID and FHI360/EpiC
requirements.
Main Duties and Responsibilities
- Work
with local community-based implementing partners,community clients,
health service providers and government counterparts to provide support
and guidance on project M&E activities, especially data collection,
management and analysis for use in decision-making and course
correction. - Enter all hotline data on a program database on daily,Weekly and monthly bases.
- Conduct data quality verifications and data triangulation using official tools.
- Prepare
daily, weekly, monthly and quarterly data reports reflecting
perfomances in the hotline operations and share with Monitoring and
Evaluation personnel. - Assist on designing data reporting tools to suit project needs.
- Track project perfomances against targets.
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Qualifications and other requirements specific to the role;
- Bachelor’
degree in Information Technology, Health Information, Social Work or
other related degree with at least two (2) years of relevant experience
working in similar - Knowledge of health and development programs in Tanzania including familiarity with the national guidelines, standards and
- Experience
in working with LGA, NGOs, CBOs and health facilities to implement
public health projects, especially those working with vulnerable - Ability to manage tight deadlines and deliver high volumes of work with minimal
- Well-developed computer skills with high degree of proficiency in statistical
How to Apply:
All applications are to be lodged through email: info@tawido.org
All candidates are required to mention the ‘Position Title’ on the subject line of the e-mail.
All
applicants MUST attach cover letter and their updated Curriculum Vitae
as a single document with certified copies of academic certificates as
supporting documents to their applications.
All applications should be submitted not later than 23:59 HRS on February 23rd’2023.
