Spa Manager at Four Seasons Safari Tanzania

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Four Seasons Safari

Jobs in Tanzania 2023: New Job Vacancies at Job at Four Seasons Safari Lodge – Serengeti 2023

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Spa Manager
locations Serengeti
time type Full time
job requisition id REQ10272134

The Spa Manager creates Spa Menus and a tasteful environment, is aware
of current market trends and is able to sell Spa Retail in a creative
and successful manner.

Builds a
motivated and skilled team, leads by example and installs a culture of
continuous learning and improvement among employees; actively
participates in Employee Relations activities and programmes
Actively
plans and manages the career development of every employee through
effective coaching, training and by instilling company values; is
concerned for employees’ continuous development and personal growth
Organizes
and manages the department in accordance with company philosophy and
policies, maximizing efficiency and productivity and achieving
established goals; promotes harmony between departments
Displays warmth, care and genuine enthusiasm when dealing with guests and internal customers; lives the Golden Rule
Demonstrates
standards awareness, by setting example for standards execution,
standards testing and implementing action plans to achieve established
product and service goals
Prepares annual plans and forecasts, consistently monitors and manages budgetary goals
Maintains an organized administration of departmental and personnel records, including rostering and leave planning
Ensures employees adhere to the code of conduct and grooming & hygiene standards as specified in the employee handbook
Conducts
daily briefing and monthly departmental meeting (with minutes copied to
division head) and participates in meetings when invited
Provides
regular and fair performance feedback to employees, formally and
informally as appropriate Is seen as a hands-on leader, assists
employees in crunch times; Walks the talk Maintains a clean and orderly
work area and ensures tools & equipment are well maintained and in
sufficient supply
Promotes and ensures a safe working environment Performs any additional duties as assigned
Effectively integrate the Spa with the Lodge operations wherever possible and in accordance to the direction of Spa trends
Interact with guest, providing full knowledge and assistance for maximum guest usage in a friendly but unobtrusive manner
Maintain
optimum par levels for all materials and supplies and assure
availability in operational and guest suppliesIntroduce new and
innovative treatments, products, rituals and facials in order to
continually enhance and develop the spa menu
Achieve sales targets on a monthly basis as set by the Lodge.
Responsible
for the administration of goods, requisitions, inventories, storage and
cost effective usage of department-related materials and assets,
according to standards to ensure for smooth operation.
Oversee
the cleanliness of the all areas in the Spa and coordinate special
requirements with Housekeeping, Laundry, and Engineering
Must be able to utilize all computer systems relevant to the departments.
Make
recommendations regarding the annual operating budget, capital
investment budget, operating planning and further periodic evaluations
of financial performance, including reports on sales and operations with
supporting statistical data
Be cross-trained in all functions of the spa and assist in times of need
Review all suggestions and comments from guests and make necessary adjustments
Keep accurate and up-to-date records and statistics on members and membership sales
Produce a monthly sales activity report and future action plan on sales activities
Keep Senior Management of the Lodge informed of all member-related issues, events and programs
Conduct Yoga Sessions for guests
Perform other tasks or projects as assigned by Lodge management and staff.

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About Us
Dedicated to perfecting the travel experience through
continual innovation and the highest standards of hospitality, Four
Seasons can offer what many hospitality professionals dream of -the
opportunity to build a life-long career with global potential and a real
sense of pride in work well done.

CLICK HERE TO APPLY!