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Spa Manager at Four Seasons Safari Tanzania

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Four Seasons Safari

Jobs in Tanzania 2023: New Job Vacancies at Job at Four Seasons Safari Lodge – Serengeti 2023


Spa Manager
time type Full time
job requisition id REQ10272134

The Spa Manager creates Spa Menus and a tasteful environment, is aware
of current market trends and is able to sell Spa Retail in a creative
and successful manner.
  • Builds a
    motivated and skilled team, leads by example and installs a culture of
    continuous learning and improvement among employees; actively
    participates in Employee Relations activities and programmes
  • Actively
    plans and manages the career development of every employee through
    effective coaching, training and by instilling company values; is
    concerned for employees’ continuous development and personal growth
  • Organizes
    and manages the department in accordance with company philosophy and
    policies, maximizing efficiency and productivity and achieving
    established goals; promotes harmony between departments
  • Displays warmth, care and genuine enthusiasm when dealing with guests and internal customers; lives the Golden Rule
  • Demonstrates
    standards awareness, by setting example for standards execution,
    standards testing and implementing action plans to achieve established
    product and service goals
  • Prepares annual plans and forecasts, consistently monitors and manages budgetary goals
  • Maintains an organized administration of departmental and personnel records, including rostering and leave planning
  • Ensures employees adhere to the code of conduct and grooming & hygiene standards as specified in the employee handbook
  • Conducts
    daily briefing and monthly departmental meeting (with minutes copied to
    division head) and participates in meetings when invited
  • Provides
    regular and fair performance feedback to employees, formally and
    informally as appropriate Is seen as a hands-on leader, assists
    employees in crunch times; Walks the talk Maintains a clean and orderly
    work area and ensures tools & equipment are well maintained and in
    sufficient supply
  • Promotes and ensures a safe working environment Performs any additional duties as assigned
  • Effectively integrate the Spa with the Lodge operations wherever possible and in accordance to the direction of Spa trends
  • Interact with guest, providing full knowledge and assistance for maximum guest usage in a friendly but unobtrusive manner
  • Maintain
    optimum par levels for all materials and supplies and assure
    availability in operational and guest suppliesIntroduce new and
    innovative treatments, products, rituals and facials in order to
    continually enhance and develop the spa menu
  • Achieve sales targets on a monthly basis as set by the Lodge.
  • Responsible
    for the administration of goods, requisitions, inventories, storage and
    cost effective usage of department-related materials and assets,
    according to standards to ensure for smooth operation.
  • Oversee
    the cleanliness of the all areas in the Spa and coordinate special
    requirements with Housekeeping, Laundry, and Engineering
  • Must be able to utilize all computer systems relevant to the departments.
  • Make
    recommendations regarding the annual operating budget, capital
    investment budget, operating planning and further periodic evaluations
    of financial performance, including reports on sales and operations with
    supporting statistical data
  • Be cross-trained in all functions of the spa and assist in times of need
  • Review all suggestions and comments from guests and make necessary adjustments
  • Keep accurate and up-to-date records and statistics on members and membership sales
  • Produce a monthly sales activity report and future action plan on sales activities
  • Keep Senior Management of the Lodge informed of all member-related issues, events and programs
  • Conduct Yoga Sessions for guests
  • Perform other tasks or projects as assigned by Lodge management and staff.

About Us
Dedicated to perfecting the travel experience through
continual innovation and the highest standards of hospitality, Four
Seasons can offer what many hospitality professionals dream of -the
opportunity to build a life-long career with global potential and a real
sense of pride in work well done.


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