Senior Fraud Advisor-Ethics Unit at Catholic Relief Services (CRS) January, 2023

Senior Fraud Advisor-Ethics Unit
Senior Fraud Advisor-Ethics Unit at Catholic Relief Services January, 2023
About CRS
Catholic
Relief Services is the official international humanitarian agency of
the Catholic community in the United States. CRS works to save, protect,
and transform lives in need in more than 100 countries, without regard
to race, religion or nationality. CRS’ relief and development work is
accomplished through programs of emergency response, HIV, health,
agriculture, education, microfinance and peacebuilding.

Job Summary:
CRS
has invested significantly in fraud prevention, detection and response.
The Senior Fraud Advisor (SFA) is a seasoned auditor/investigator who
will lead the design & development of agency-wide fraud training,
awareness & capacity strengthening programs. The SFA will also help
drive fraud prevention through analysis, knowledge management, learning
and policy review & improvement. The SFA will also provide technical
advice and solutions on fraud risk management strategies to strengthen
and help build preventive and response capacity of the Country Programs,
the Regions and other departments.

RESPONSIBILITIES
Develop & Implement a Fraud Training, Awareness & Capacity Strengthening Program

• Lead the design, development and implementation of agency-wide fraud risk management training program.
• Consult
  and engage within EtU and across the agency (departments, CPs and
  Regions) to identify training and capacity strengthening needs.
• Lead
  key training and capacity building components including i) fraud
  prevention & awareness for CRS staff ii) training of investigators
  and other frontline staff that carryout investigations and iii) fraud
  risk awareness & mitigation programs for implementing partners.
• Manage,
  coordinate and lead implementation of the fraud training, awareness and
  capacity strengthening program. Identify and apply a combinations of
  training strategies, curricula, learning methods and delivery channels
  (CRSLearns, workshops, webinars, face-to-face, training of trainers,
  peer-to-peer learning, etc.) and other initiatives that ensure
  efficiency and effectiveness of our fraud training and awareness
  program.
• Manage and facilitate the review, finalization &
  approval of specific training components and material with key
  stakeholders including ELT, Regions/CPs and other functions within the
  agency.
• As the custodian of the investigation manual (tools,
  techniques & methods)- work with Fraud Allegation Management team
  and others to consolidate key outputs, publish the investigation manual,
  carry out related training & make required updates etc.

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Drive Fraud Prevention through Analysis, Knowledge Management, Policy Improvement and Learning

• Lead
  knowledge management and learning- collect and analyze relevant data,
  evaluate and measure impact of various practices, activities and results
  related to CRS’ fraud response, prevention & detection.
• Carryout
  detailed analysis of case files to support review and improvement of
  key policies that drive fraud prevention, detection, and response.
  Actively contribute to the development and implementation of agency-wide
  policies, procedures, standards and tools that incorporate fraud risk
  management into CRS business practices.
• Through assessment and
  analysis, help identify at risk functions, processes and areas of
  vulnerability -develop training and fraud mitigation/preventive
  measures, implementation plans and support CPs and the Regions to roll
  out.
• Draft and share periodic & lessons learned reports,
  best practice and develop case studies and other tools and techniques
  that support training and preventive measures.
• Develop internal
  and external reports/summaries and presentations on CRS’ overall fraud
  risk management efforts, statistics/analytics.
• Represent and
  participate in fraud risk management events to identify trends, issues
  and work to enhance agency practices and approach to fraud risk.
• Provide
  technical advice and solutions on fraud risk management strategies to
  strengthen and build capacity of the Country Programs and the Regions.
  This should target to mitigate fraud, help comply with CRS policies,
  donor requirements and applicable local laws.

Other Responsibilities & Support

• Work
  closely with Director Field Operations and others as required to manage
  and lead Tier 3 (high risk cases) investigations and other special
  audits. Ensure key steps over the entire investigation cycle (planning,
  fieldwork, reporting and follow up) are effectively carried out as per
  CRS Fraud Allegation Management (FAM) Procedure, Policies, local laws
  and donor regulations.
• Effectively plan and manage the workflow of the various projects, assignments & work towards timely completion.
• Effectively
  manage and supervise staff not under direct supervision. Provide
  coaching and mentoring for CP and other staff, strategically tailor
  individual development plans & effectively manage team dynamics and
  staff well-being.

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QUALIFICATIONS
Basic Qualifications & Experience:

• Bachelor’s
  degree in Accounting, Business Administration or related discipline
  required. An MBA or a master’s degree in above specialties preferred.
• CIA, CFE or CPA or similar qualification is a must.
• A minimum of 10 years as a lead and manager overseeing audit and investigation assignments or function is a must.
• Knowledge
  of, and experience developing and implementing a fraud training &
  awareness program (material development & delivery) is a must.
• Experience as a learning facilitator, a good coach and ability to applying adult learning principles and practices.
• Work experience with an international organization is required; with an INGO preferred.
• Extensive knowledge of, and experience working with, USG, DFID, Global Fund, funding agencies, and other major public donors.
• Staff
  management experience and ability to supervise and direct staff.
  Ability to demonstrate effective interpersonal and communication skills;
  influence others both within and outside of functional areas of
  responsibility.
• Knowledge of CRS’ accounting systems (Oracle), policies & procedures (preferred)

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Knowledge, Skills and Abilities (SKAs)

• Competence
  in audit and investigation, good understanding of the key components of
  fraud risk management including prevention, training/awareness,
  detection, and response.
• Solid experience developing and rolling out fraud training and capacity-building programs, materials, and communications.
• Excellent
  relationship management skills with ability to influence and get buy-in
  from people not under direct supervision and to work with individuals
  in diverse geographical and cultural settings.
• Strong strategic, analytical, skills with capacity to see the big picture and ability to make sound judgment
• Unpretentious and smart; a problem solver who seeks to find constructive solutions within compliance and policy requirements.
• Strong writing and oral communication skills.
• Positive, approachable with service orientation to colleagues and teams.
• Proactive, resourceful and results-oriented
• Ethical conduct in accordance with recognized professional and organizational codes of ethics
• Solid
  planning & organizational skills: the ability to be flexible and
  deliver on multiple assignments, work well under pressure in a
  fast-paced environment

Required Languages – Fluency in written and spoken English a must. French, Spanish and or Arabic a plus.
Travel – Willingness and ability to travel (approx. 40%)

Agency-wide Competencies (for all CRS Staff)
These
are rooted in the mission, values, and guiding principles of CRS and
used by each staff member to fulfill his or her responsibilities and
achieve the desired results.

• Integrity
• Continuous Improvement & Innovation
• Builds Relationships
• Develops Talent
• Strategic Mindset
• Accountability & Stewardship

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Key Working Relationships: (Optional)
Internal:
Ethics Unit Colleagues, DRDOps, RDs, Country Representatives; Finance,
Internal Audit; OGC; Human Resources (GPR), HRD, FRMT, Partnership,
MEAL, Risk & Compliance & others.

External: Donor IGs; Various donor representatives, Other iNGOs staff (IA, Risk & Compliance); Caritas International Members.

***Our
Catholic identity is at the heart of our mission and operations.
Catholic Relief Services carries out the commitment of the Bishops of
the United States to assist the poor and vulnerable overseas. We welcome
as a part of our staff people of all faiths and secular traditions who
share our values and our commitment to serving those in need. CRS’
processes and policies reflect our commitment to protecting children and
vulnerable adults from abuse and exploitation.

Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.