4 New Job Opportunities at NMB Bank Plc January, 2023 – Various Posts

NMB Bank Plc

Channel Manager (1 Position(s))
Job Location : Northern Zone
Job Purpose:
Responsible
for making sure the bank covers the ground with the right mix of
channels (NMB Wakalas, ATMs, Branches, CCPs, Mobile banking, etc.) in a
manner which will competitively optimize revenue and minimize costs
Recommended:

Main Responsibilities:

• Ensure
  there is a unified (common goal) strategy for a mix of channels
  required in the zone with the aim of achieving high revenue and minimal
  costs of operations taking into account population, GDP, competition,
  etc.
• Conduct a detailed monthly performance review of channel
  mix per location from the zone level, region level, district level, and
  ultimately to ward level; and present what the numbers indicate, for the
  bank to make informed channel decisions.
• Acquire on-ground
  market insights, dynamics, competition, opportunities and come up with
  plans to bridge the gaps in the market and ensure NMB’s leadership in
  footprint, channel offerings and reliability
• Keep a zonal
  dashboard of channels (Branch, ATMs, Wakala, Mobile, Internet) paired
  with competitor channels per location; and monitor usage, visibility,
  and incidences
• Work with Physical Channels Distribution Managers
  at HQ in assessing physical channel changes (Branch, ATM, CCPs)
  proposed by branch network by making physical visits backed by
  documented visit reports with action recommendations
• Ensure the
  ATMs maintain their targets for Cash availability, Uptime, and
  Transactions for all branches in the zone; and coordinate the fixes
  timely whenever necessary.
• Drive revenue of channels by ensuring
  the zone reaches its targets for activated ATM cards and Mobile banking
  registrations; and ensuring accounts are opened around existing
  Wakalas’ locations
• Drive NMB Wakala distribution strategy in the
  zone through coordinated initiatives with branches in order to ensure
  agents are recruited in optimal, strategic locations so that the bank
  gets profitable agents at the right locations
• Ensure agents get
  optimal support of their POS device operations be it replacements,
  troubleshooting, repairs, effective SIM cards, stationeries, software
  updates, etc.
• Ascertain and approve optimal POS reallocations,
  terminations for underperforming agents, pointing Super Wakala, pointing
  Wakala Cash Collection Points (CCP) based on thorough assessment of
  agents’ business strengths
• Support other business units through
  customized solutions provided by agents for in-demand scenarios such as
  Wakala CCP placements, fee collections at exhibitions and events, etc by
  ensuring channel readiness to support and execution
• Organize
  and run thorough and effective Road show campaigns and Wakala Seminars
  across the zone for AML trainings, business dialogues, updates,
  feedbacks, etc.
• In liaison with branches, monitor and coordinate
  initiatives and activities to ensure every single agent on ground is
  compliant to regulations, procedures, controls, customer service, and
  operational KPIs.
• Maintain a healthy professional relationship
  with landlords, aggregators and agents especially based on categories
  and their critical levels, even if when they are supported in socio
  media platforms
• Build capacity of branches and their champions
  through visit for updates and training of trainers (ToT) to ensure their
  agents and operators are trained periodically; able to troubleshoot
  during basic incidences; and manage agent disputes
• Work
  systematically by having documented weekly plans shared to Team Leaders
  and Zonal Manager; and similarly for all special events like exhibitions
  or Wakala seminars, etc.

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Knowledge and Skills:

• Strong Business acumen
• Agency network growth and support
• Solution oriented and agility
• Teamwork
• Reporting and presentations Skills
• Strong interpersonal and negotiation skills
• Microsoft Office proficiency
• Capable and experienced of driving vehicle with minimum of driving license Class D

NEW TANZANIAN JOBS, INTERNSHIPS AND VOLUNTEERING OPPORTUNITIES 2023 (1,253 POSTS)

Qualifications and Experience:

• Bachelor’s degree or its equivalent in Banking, Finance or Business-related fields.
• Minimum
  5 years’ experience in driving profitability in Agency network and
  increasing footprint in the Banking industry or Mobile Network Operator
  (MNO)
• Prior experience in the field operations relating to building an agency network
• Business analysis practice (good knowledge of MS Excel) will be added advantage
• Experience in driving long distances with a manual car

Job opening date : 11-Jan-2023
Job closing date : 25-Jan-2023

Senior Specialist;Strategy Risk, MI & Governance (1 Position(s))
Job Location: Head Office
Job Purpose:

• Establish
  alignment between bank’s strategic objectives, the business strategies
  developed, and resources employed to achieve strategic objectives.
• Manage
  risk by monitoring the adequacy of implementation of those goals and
  identify threats that might impact strategic goal realization.
• Identify
  potential risks internal and external, putting in place mitigation
  plans and implementing required actions to support the bank.
• Lead and coordinate the implementation of the risk management and governance frameworks
• MI and reporting on the implementation and outcomes of risk and governance frameworks

• Proactive
  identification of factors that might impact the realization of the
  goals determined in the strategic plan emanating from external
  environment such as economic changes, competition, regulator, changes in
  technology and customer preferences.
• Effective identification
  and monitoring of internal factors that might affect strategy execution
  such as personnel, processes, technology, and information
• Drive
  the identification, assessment and mitigation of risks facing service in
  a proactive, prioritized, and holistic manner, providing risk
  management support on a triage basis of need, thereby reducing risk
  exposure. Manage the deployment of tools and techniques to ensure strong
  operational resilience as part of the service delivery and day-to-day
  implementation.
• Lead the development and adoption of
  best-in-class tools to analyze risk and support delivery. Demonstrate,
  organize, and drive change through the effective influencing of internal
  and external stakeholders, including associated supply chains, on risk
  and change matters affecting the service.
• Ensure that the risk
  strategy is kept up to date, build effective links between risk
  management and team’s activities i.e., ensure effective interfaces
  between Change Management, strong awareness of live services, e.g.,
  through being an engaged member of the change team, regular cross
  consultations among the teams and risk management team etc.
• Ensure
  that risk registers are fully up-to-date and that different cuts of the
  register are available for the various governance bodies.
• Develop strategic risk reports for consumption by Management and Board

MI and Governance

• Coordinator
  for developing and managing the departmental governance and risk
  directives arising from internally/external reviewers and stakeholders.
• Lead
  change to improve and streamline service delivery through improved
  performance management tied to risk and governance to ensure effective
  education of strategic priorities and programs.
• Promote risk management awareness and knowledge across.
• Develop
  and maintain effective working relationships and open channels of
  communication to liaise, consult, engage and/or participate on risk
  based and governance frameworks for implementation
• Develop, review, and maintain an updated strategic risk policy for the bank.
• Develop
  and maintain effective working relationships and open channels of
  communication to facilitate engagement, liaison, consultation and/or
  participation in the development of risk based and governance frameworks
• Lead the monitoring and reporting on the implementation and outcomes of risk and governance frameworks across the organization
• Provide
  timely, expert, strategic advice on directions, issues, trends, and
  options relating to governance and risk and their relationship to
  business processes.
• Work across risk functions such as Operational Risk, Credit Risk, Market Risk, and Compliance.
• Support
  in developing the Risk strategy through provision of insightful
  strategic analysis on performance trends, co-ordination of periodic
  commentaries from function heads, economic analysis and such other
  relevant trend analysis.
• Develop and implement quality controls
  and departmental standards to ensure quality standards, organizational
  expectations, and regulatory requirements.
• Anticipate future
  demands of initiatives related to people, technology, budget and
  business within the department and design/implement solutions to meet
  these needs.
• Organize and drive successful completion of data
  insight initiatives through effective management of analyst and data
  employees and effective collaboration with stakeholders to drive data
  driven decision making.
• Regular reports development, presentations, and consolidation of risk outcome for Management and Board Consumption.

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Knowledge and Skills:

• In depth knowledge on risk mitigation techniques that are appropriate for use in complex, service-based environments
• Ability to coach senior stakeholders on risk management best practice and build risk awareness within the wider organization
• Ability
  to establish and quantify risk appetite and demonstrable experience in
  offering proactive and reactive guidance on all areas of risk management
• Analytical, highly organized, and able to challenge stakeholders in a firm but constructive manner
• Be a highly motivated governance or risk professional with a strong ability to lead, negotiate and provide effective solutions
• Exceptional communication and stakeholder engagement skills
• Ability
  to effectively monitor your own workload to ensure competing priorities
  are balanced and delivered within tight timeframes
• Understanding and usage of available technologies to maximize efficiencies and effectiveness
• Working
  knowledge of data mining principles predictive analytics, mapping,
  collecting data from multiple data systems on premises and cloud-based
  data sources.
• Analytical Ability – ability to process and
  analyze large volumes of complex data, using various standard and
  specialized software tools.
• Exceptional MS-Excel Skills are required to analyze, summarize, and present data in an efficient and meaningful way.
• Excellent in MI and development of Presentations for dept consumption, Exco and Board.
• Risk Management Knowledge – understand the Enterprise risk framework and its impact on country regulatory environment.
• Teamwork – Commitment and ability to work with and in cross-functional business units.
• Communication
  – Effectively and concisely, communicate key issues and ideas through
  correspondences and verbally without supervision. Interface with various
  departments effectively to ensure delivery.
• Innovation – Create
  appealing and innovative solutions where there is a limitation of
  system / or resources (that may hamper the ability to have a task
  carried out in a limited time)
• Time Management – ability to manage priorities, multi-task and execute at speed individually and as a part of a team.
• Must be able to recognize, anticipate and create solutions to issues and problems in a timely manner.
• Understanding of the core retail and commercial banking product set.
• A practical knowledge and understanding of risks, controls, risk management tools and methodologies.
• A
  good understanding of the main operational processes within the
  businesses and a good understanding of the procedures and control
  framework relating to those areas.

NEW TANZANIAN JOBS, INTERNSHIPS AND VOLUNTEERING OPPORTUNITIES 2023 (1,253 POSTS)

Qualifications and Experience:

• Bachelor’s degree or its equivalent in Business related studies or its equivalent.
• Additional professional certifications will be considered as an added plus.
• Banking Experience of more than 4 years preferably in Risk management or Audit.
• Experience working with and creating databases and dashboards using all relevant data to inform decisions.
• Experience in a position monitoring, managing, manipulating, and drawing insights from data

Job opening date : 06-Jan-2023
Job closing date : 21-Jan-2023

Senior Manager; Strategy Analysis & Planning (1 Position(s))
Job Location : Head Office
Job Purpose:
The
role holder will be responsible for supporting stakeholders in
financial and non-financial planning and performance monitoring of the
bank. This involves periodic analysis and production of informed reports
that articulates opportunities or risks that may impact financial or
non-financial KPI delivery.
To support in forecasting and proactively
engage with stakeholders in tactical solutions that ensures the banks
achieve its plan sustainably.

Main Responsibilities:
Strategy Planning

• Provide
  strategic lead to the organization stakeholders to achieve the bank’s
  mission, vision, values, and strategic objectives. This includes
  planning, organizing, and taking accountability for the team’s
  performance and delivery.
• Coordinate strategy build-up
  (Medium-Term & Short-Term), articulate strategic initiatives, set
  objectives, KPIs, and quantify impact financial impact of the
  initiatives.
• Ensure that strategic insights and ambitions are
  communicated effectively across the organization, enabling staff to
  engage with the bank’s vision, mission and values and informing their
  own work planning and delivery.
• Support the alignment of departmental goals, processes, and resource allocation with the organizational strategy.
• Proactively & periodically coordinate tactical plans based on observed threat and opportunities.

Analysis & Stakeholder support

• Produce periodic and/or ad-hoc reports on progress of key strategic initiatives.
• Present findings, projections, and recommended actions.
• Ensure
  that the organization’s decision making is informed by the best
  available and appropriate level of evidence, demonstrating a commitment
  to evidencing outcomes and learning from experience.
• Conduct research and analysis of operational effectiveness and processes.
• Regularly assess and manage problems and risks to Bank and to develop a range of possible solutions and responses.
• Prepare
  papers, reports and presentations for internal and external meetings
  including senior management meetings & executive team. To attend,
  and contribute to meetings, briefings, reviews, due diligence and
  auditing and compliance activities.
• Support the team in
  identifying and grabbing new opportunities in the market through market
  insight reports, proposal crafting, pricing and any ad-hoc that requires
  attention.

Knowledge and Skills:

• Ability
  to identify strategic needs, lead all aspects of planning with sound
  business recommendations, and generate alignment with key business
  partners
• Track record of experience managing and mentoring with high integrity and the ability to inspire others
• Experience
  navigating large and complex organizations, including gaining access to
  key executives and stakeholders and successfully managing relationship
  building dynamics and processes
• Demonstrate strong interpersonal, verbal, and written communication skills
• Excellent presentation skills that encompass clear and compelling communications

Recommended:

Qualifications and Experience:

• Bachelor’s
  degree or its equivalent in BCom, Accounting, Economics, Statistics,
  Actuarial Science, IT & Computer sciences, Mathematics or other
  related fields; MBA preferred but not essential
• CPA qualification is an added advantage
• At
  least 6 years in Product Management, Business or Strategic planning,
  Analytics & MI, or Accounting, with at least 3 of these in a
  managerial position.

Senior Specialist; Strategy Monitoring (1 Position(s))
Job Location : Head Office
Job Purpose:
The
role holder will be responsible for monitoring and championing
execution of the banks strategic plan. This involves managing and
monitoring implementation of strategic projects and initiatives,
coordinating, planning, analyzing and evaluating execution of different
strategic initiatives.
To produce strategy monitoring reports and
facilitate increased usage of standard and non-standard strategy
execution tracking reports and play key coordinating role for strategic
projects.

Main Responsibilities:

• Support
  the Head of department (HoD) in leading the medium-term strategy and
  planning process, including but not limited to taking lead on
  engagements with external consultants as needed
• Support the development and tracking of managements (MT) scorecards and KPI’s
• Support the business with development of new value propositions
• Support the HoD in relevant special projects including budgeting, productivity exercises or others.
• Support different functions in the strategy planning and monitor the execution process
• Work on the assigned strategic projects and conduct business analysis and report on the projects
• Engage
  with management and key stakeholders across multiple projects and work
  streams to identify business needs, challenges, and opportunities.
• Analyze business needs and recommend initiatives to optimize business and financial performance
• Identify and develop new business opportunities for growth
• Perform analysis on prevailing industry trends and expansion opportunities to catalyze and achieve business goals
• Resolve
  problems with internal business customers such as incorrect data
  capture, rectifying inputs in the wrong place, and generally working
  with highly variable quality data
• Evaluate new products launched
  to determine value added and establish whether this is in line with
  Bank’s strategic expectations.
• Supply information which can be used to develop business cases in order to obtain approval for new products

Knowledge and Skills:

• Ability
  to identify strategic needs, lead all aspects of planning with sound
  business recommendations, and generate alignment with key business
  partners
• Track record of experience managing and mentoring with high integrity and the ability to inspire others
• Experience
  navigating large and complex organizations, including gaining access to
  key executives and stakeholders and successfully managing relationship
  building dynamics and processes
• Demonstrate strong interpersonal, verbal, and written communication skills
• Excellent presentation skills that encompass clear and compelling communications.

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Qualifications and Experience:

• Bachelor’s
  degree or its equivalent in BCom, Accounting, Economics, Statistics,
  Actuarial Science, IT & Computer sciences, Mathematics or other
  related fields; MBA preferred but not essential
• CPA qualification is an added advantage
• At
  least 6 years in Product Management, Business or Strategic planning,
  Analytics & MI, or Accounting, with at least 3 of these in a
  managerial position.

Job opening date : 09-Jan-2023
Job closing date : 23-Jan-2023