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4 New Job Opportunities at NMB Bank Plc January, 2023 – Various Posts

Tanzania Jobs Portal - Career
NMB Bank Plc
Jobs in Tanzania 2023: New Job Vacancies at NMB Bank Plc 2023

Channel Manager (1 Position(s))
Job Location
: Northern Zone
Job Purpose:
Responsible
for making sure the bank covers the ground with the right mix of
channels (NMB Wakalas, ATMs, Branches, CCPs, Mobile banking, etc.) in a
manner which will competitively optimize revenue and minimize costs
Recommended:

Main Responsibilities:

  • Ensure
    there is a unified (common goal) strategy for a mix of channels
    required in the zone with the aim of achieving high revenue and minimal
    costs of operations taking into account population, GDP, competition,
    etc.
  • Conduct a detailed monthly performance review of channel
    mix per location from the zone level, region level, district level, and
    ultimately to ward level; and present what the numbers indicate, for the
    bank to make informed channel decisions.
  • Acquire on-ground
    market insights, dynamics, competition, opportunities and come up with
    plans to bridge the gaps in the market and ensure NMB’s leadership in
    footprint, channel offerings and reliability
  • Keep a zonal
    dashboard of channels (Branch, ATMs, Wakala, Mobile, Internet) paired
    with competitor channels per location; and monitor usage, visibility,
    and incidences
  • Work with Physical Channels Distribution Managers
    at HQ in assessing physical channel changes (Branch, ATM, CCPs)
    proposed by branch network by making physical visits backed by
    documented visit reports with action recommendations
  • Ensure the
    ATMs maintain their targets for Cash availability, Uptime, and
    Transactions for all branches in the zone; and coordinate the fixes
    timely whenever necessary.
  • Drive revenue of channels by ensuring
    the zone reaches its targets for activated ATM cards and Mobile banking
    registrations; and ensuring accounts are opened around existing
    Wakalas’ locations
  • Drive NMB Wakala distribution strategy in the
    zone through coordinated initiatives with branches in order to ensure
    agents are recruited in optimal, strategic locations so that the bank
    gets profitable agents at the right locations
  • Ensure agents get
    optimal support of their POS device operations be it replacements,
    troubleshooting, repairs, effective SIM cards, stationeries, software
    updates, etc.
  • Ascertain and approve optimal POS reallocations,
    terminations for underperforming agents, pointing Super Wakala, pointing
    Wakala Cash Collection Points (CCP) based on thorough assessment of
    agents’ business strengths
  • Support other business units through
    customized solutions provided by agents for in-demand scenarios such as
    Wakala CCP placements, fee collections at exhibitions and events, etc by
    ensuring channel readiness to support and execution
  • Organize
    and run thorough and effective Road show campaigns and Wakala Seminars
    across the zone for AML trainings, business dialogues, updates,
    feedbacks, etc.
  • In liaison with branches, monitor and coordinate
    initiatives and activities to ensure every single agent on ground is
    compliant to regulations, procedures, controls, customer service, and
    operational KPIs.
  • Maintain a healthy professional relationship
    with landlords, aggregators and agents especially based on categories
    and their critical levels, even if when they are supported in socio
    media platforms
  • Build capacity of branches and their champions
    through visit for updates and training of trainers (ToT) to ensure their
    agents and operators are trained periodically; able to troubleshoot
    during basic incidences; and manage agent disputes
  • Work
    systematically by having documented weekly plans shared to Team Leaders
    and Zonal Manager; and similarly for all special events like exhibitions
    or Wakala seminars, etc.

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Knowledge and Skills:

  • Strong Business acumen
  • Agency network growth and support
  • Solution oriented and agility
  • Teamwork
  • Reporting and presentations Skills
  • Strong interpersonal and negotiation skills
  • Microsoft Office proficiency
  • Capable and experienced of driving vehicle with minimum of driving license Class D
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Qualifications and Experience:

  • Bachelor’s degree or its equivalent in Banking, Finance or Business-related fields.
  • Minimum
    5 years’ experience in driving profitability in Agency network and
    increasing footprint in the Banking industry or Mobile Network Operator
    (MNO)
  • Prior experience in the field operations relating to building an agency network
  • Business analysis practice (good knowledge of MS Excel) will be added advantage
  • Experience in driving long distances with a manual car

Job opening date : 11-Jan-2023
Job closing date : 25-Jan-2023

Senior Specialist;Strategy Risk, MI & Governance (1 Position(s))

Job Location:
Head Office
Job Purpose:

  • Establish
    alignment between bank’s strategic objectives, the business strategies
    developed, and resources employed to achieve strategic objectives.
  • Manage
    risk by monitoring the adequacy of implementation of those goals and
    identify threats that might impact strategic goal realization.
  • Identify
    potential risks internal and external, putting in place mitigation
    plans and implementing required actions to support the bank.
  • Lead and coordinate the implementation of the risk management and governance frameworks
  • MI and reporting on the implementation and outcomes of risk and governance frameworks

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Main Responsibilities:
Strategy Risk

  • Proactive
    identification of factors that might impact the realization of the
    goals determined in the strategic plan emanating from external
    environment such as economic changes, competition, regulator, changes in
    technology and customer preferences.
  • Effective identification
    and monitoring of internal factors that might affect strategy execution
    such as personnel, processes, technology, and information
  • Drive
    the identification, assessment and mitigation of risks facing service in
    a proactive, prioritized, and holistic manner, providing risk
    management support on a triage basis of need, thereby reducing risk
    exposure. Manage the deployment of tools and techniques to ensure strong
    operational resilience as part of the service delivery and day-to-day
    implementation.
  • Lead the development and adoption of
    best-in-class tools to analyze risk and support delivery. Demonstrate,
    organize, and drive change through the effective influencing of internal
    and external stakeholders, including associated supply chains, on risk
    and change matters affecting the service.
  • Ensure that the risk
    strategy is kept up to date, build effective links between risk
    management and team’s activities i.e., ensure effective interfaces
    between Change Management, strong awareness of live services, e.g.,
    through being an engaged member of the change team, regular cross
    consultations among the teams and risk management team etc.
  • Ensure
    that risk registers are fully up-to-date and that different cuts of the
    register are available for the various governance bodies.
  • Develop strategic risk reports for consumption by Management and Board

MI and Governance

  • Coordinator
    for developing and managing the departmental governance and risk
    directives arising from internally/external reviewers and stakeholders.
  • Lead
    change to improve and streamline service delivery through improved
    performance management tied to risk and governance to ensure effective
    education of strategic priorities and programs.
  • Promote risk management awareness and knowledge across.
  • Develop
    and maintain effective working relationships and open channels of
    communication to liaise, consult, engage and/or participate on risk
    based and governance frameworks for implementation
  • Develop, review, and maintain an updated strategic risk policy for the bank.
  • Develop
    and maintain effective working relationships and open channels of
    communication to facilitate engagement, liaison, consultation and/or
    participation in the development of risk based and governance frameworks
  • Lead the monitoring and reporting on the implementation and outcomes of risk and governance frameworks across the organization
  • Provide
    timely, expert, strategic advice on directions, issues, trends, and
    options relating to governance and risk and their relationship to
    business processes.
  • Work across risk functions such as Operational Risk, Credit Risk, Market Risk, and Compliance.
  • Support
    in developing the Risk strategy through provision of insightful
    strategic analysis on performance trends, co-ordination of periodic
    commentaries from function heads, economic analysis and such other
    relevant trend analysis.
  • Develop and implement quality controls
    and departmental standards to ensure quality standards, organizational
    expectations, and regulatory requirements.
  • Anticipate future
    demands of initiatives related to people, technology, budget and
    business within the department and design/implement solutions to meet
    these needs.
  • Organize and drive successful completion of data
    insight initiatives through effective management of analyst and data
    employees and effective collaboration with stakeholders to drive data
    driven decision making.
  • Regular reports development, presentations, and consolidation of risk outcome for Management and Board Consumption.
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Knowledge and Skills:

  • In depth knowledge on risk mitigation techniques that are appropriate for use in complex, service-based environments
  • Ability to coach senior stakeholders on risk management best practice and build risk awareness within the wider organization
  • Ability
    to establish and quantify risk appetite and demonstrable experience in
    offering proactive and reactive guidance on all areas of risk management
  • Analytical, highly organized, and able to challenge stakeholders in a firm but constructive manner
  • Be a highly motivated governance or risk professional with a strong ability to lead, negotiate and provide effective solutions
  • Exceptional communication and stakeholder engagement skills
  • Ability
    to effectively monitor your own workload to ensure competing priorities
    are balanced and delivered within tight timeframes
  • Understanding and usage of available technologies to maximize efficiencies and effectiveness
  • Working
    knowledge of data mining principles predictive analytics, mapping,
    collecting data from multiple data systems on premises and cloud-based
    data sources.
  • Analytical Ability – ability to process and
    analyze large volumes of complex data, using various standard and
    specialized software tools.
  • Exceptional MS-Excel Skills are required to analyze, summarize, and present data in an efficient and meaningful way.
  • Excellent in MI and development of Presentations for dept consumption, Exco and Board.
  • Risk Management Knowledge – understand the Enterprise risk framework and its impact on country regulatory environment.
  • Teamwork – Commitment and ability to work with and in cross-functional business units.
  • Communication
    – Effectively and concisely, communicate key issues and ideas through
    correspondences and verbally without supervision. Interface with various
    departments effectively to ensure delivery.
  • Innovation – Create
    appealing and innovative solutions where there is a limitation of
    system / or resources (that may hamper the ability to have a task
    carried out in a limited time)
  • Time Management – ability to manage priorities, multi-task and execute at speed individually and as a part of a team.
  • Must be able to recognize, anticipate and create solutions to issues and problems in a timely manner.
  • Understanding of the core retail and commercial banking product set.
  • A practical knowledge and understanding of risks, controls, risk management tools and methodologies.
  • A
    good understanding of the main operational processes within the
    businesses and a good understanding of the procedures and control
    framework relating to those areas.
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Qualifications and Experience:

  • Bachelor’s degree or its equivalent in Business related studies or its equivalent.
  • Additional professional certifications will be considered as an added plus.
  • Banking Experience of more than 4 years preferably in Risk management or Audit.
  • Experience working with and creating databases and dashboards using all relevant data to inform decisions.
  • Experience in a position monitoring, managing, manipulating, and drawing insights from data

Job opening date : 06-Jan-2023
Job closing date : 21-Jan-2023

Senior Manager; Strategy Analysis & Planning (1 Position(s))
Job Location :
Head Office
Job Purpose:
The
role holder will be responsible for supporting stakeholders in
financial and non-financial planning and performance monitoring of the
bank. This involves periodic analysis and production of informed reports
that articulates opportunities or risks that may impact financial or
non-financial KPI delivery.
To support in forecasting and proactively
engage with stakeholders in tactical solutions that ensures the banks
achieve its plan sustainably.

Main Responsibilities:
Strategy Planning

  • Provide
    strategic lead to the organization stakeholders to achieve the bank’s
    mission, vision, values, and strategic objectives. This includes
    planning, organizing, and taking accountability for the team’s
    performance and delivery.
  • Coordinate strategy build-up
    (Medium-Term & Short-Term), articulate strategic initiatives, set
    objectives, KPIs, and quantify impact financial impact of the
    initiatives.
  • Ensure that strategic insights and ambitions are
    communicated effectively across the organization, enabling staff to
    engage with the bank’s vision, mission and values and informing their
    own work planning and delivery.
  • Support the alignment of departmental goals, processes, and resource allocation with the organizational strategy.
  • Proactively & periodically coordinate tactical plans based on observed threat and opportunities.

Analysis & Stakeholder support

  • Produce periodic and/or ad-hoc reports on progress of key strategic initiatives.
  • Present findings, projections, and recommended actions.
  • Ensure
    that the organization’s decision making is informed by the best
    available and appropriate level of evidence, demonstrating a commitment
    to evidencing outcomes and learning from experience.
  • Conduct research and analysis of operational effectiveness and processes.
  • Regularly assess and manage problems and risks to Bank and to develop a range of possible solutions and responses.
  • Prepare
    papers, reports and presentations for internal and external meetings
    including senior management meetings & executive team. To attend,
    and contribute to meetings, briefings, reviews, due diligence and
    auditing and compliance activities.
  • Support the team in
    identifying and grabbing new opportunities in the market through market
    insight reports, proposal crafting, pricing and any ad-hoc that requires
    attention.

Knowledge and Skills:

  • Ability
    to identify strategic needs, lead all aspects of planning with sound
    business recommendations, and generate alignment with key business
    partners
  • Track record of experience managing and mentoring with high integrity and the ability to inspire others
  • Experience
    navigating large and complex organizations, including gaining access to
    key executives and stakeholders and successfully managing relationship
    building dynamics and processes
  • Demonstrate strong interpersonal, verbal, and written communication skills
  • Excellent presentation skills that encompass clear and compelling communications

Recommended:

Qualifications and Experience:

  • Bachelor’s
    degree or its equivalent in BCom, Accounting, Economics, Statistics,
    Actuarial Science, IT & Computer sciences, Mathematics or other
    related fields; MBA preferred but not essential
  • CPA qualification is an added advantage
  • At
    least 6 years in Product Management, Business or Strategic planning,
    Analytics & MI, or Accounting, with at least 3 of these in a
    managerial position.


Senior Specialist; Strategy Monitoring (1 Position(s))

Job Location :
Head Office
Job Purpose:
The
role holder will be responsible for monitoring and championing
execution of the banks strategic plan. This involves managing and
monitoring implementation of strategic projects and initiatives,
coordinating, planning, analyzing and evaluating execution of different
strategic initiatives.
To produce strategy monitoring reports and
facilitate increased usage of standard and non-standard strategy
execution tracking reports and play key coordinating role for strategic
projects.

Main Responsibilities:

  • Support
    the Head of department (HoD) in leading the medium-term strategy and
    planning process, including but not limited to taking lead on
    engagements with external consultants as needed
  • Support the development and tracking of managements (MT) scorecards and KPI’s
  • Support the business with development of new value propositions
  • Support the HoD in relevant special projects including budgeting, productivity exercises or others.
  • Support different functions in the strategy planning and monitor the execution process
  • Work on the assigned strategic projects and conduct business analysis and report on the projects
  • Engage
    with management and key stakeholders across multiple projects and work
    streams to identify business needs, challenges, and opportunities.
  • Analyze business needs and recommend initiatives to optimize business and financial performance
  • Identify and develop new business opportunities for growth
  • Perform analysis on prevailing industry trends and expansion opportunities to catalyze and achieve business goals
  • Resolve
    problems with internal business customers such as incorrect data
    capture, rectifying inputs in the wrong place, and generally working
    with highly variable quality data
  • Evaluate new products launched
    to determine value added and establish whether this is in line with
    Bank’s strategic expectations.
  • Supply information which can be used to develop business cases in order to obtain approval for new products

Knowledge and Skills:

  • Ability
    to identify strategic needs, lead all aspects of planning with sound
    business recommendations, and generate alignment with key business
    partners
  • Track record of experience managing and mentoring with high integrity and the ability to inspire others
  • Experience
    navigating large and complex organizations, including gaining access to
    key executives and stakeholders and successfully managing relationship
    building dynamics and processes
  • Demonstrate strong interpersonal, verbal, and written communication skills
  • Excellent presentation skills that encompass clear and compelling communications.

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CV Writing and Download, Cover/Job Application Letters, Interview
Questions and It’s Best Answers plus Examples. Click Here!


Qualifications and Experience:

  • Bachelor’s
    degree or its equivalent in BCom, Accounting, Economics, Statistics,
    Actuarial Science, IT & Computer sciences, Mathematics or other
    related fields; MBA preferred but not essential
  • CPA qualification is an added advantage
  • At
    least 6 years in Product Management, Business or Strategic planning,
    Analytics & MI, or Accounting, with at least 3 of these in a
    managerial position.

Job opening date : 09-Jan-2023
Job closing date : 23-Jan-2023

NMB Bank Plc is committed to creating a diverse environment and is proud to be an equal opportunity employer.


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