Front Office Manager at Expert Consultancy Limited

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EXPERT CONSULTANCY
Jobs in Tanzania 2022: New Jobs Vacancies at EXPERT CONSULTANCY Tanzania 2022

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Expert Consultancy Tanzania Jobs

Front Office Manager
Front Office Manager
This is an exciting opportunity exists for experienced Front Office Manager at a High end Safari Lodge in Central Serengeti.
This is property away from town and an energetic, hands-on candidate would be best suited for this role.
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Scope and general purpose of the job:
Front
office manager will overlook the Reservation Centre operations and
Front office section at the lodge to ensure both achieves its revenue
targets

Key Responsibilities:

  • The acquisition and maintenance of guests
  • To manage and oversee the daily operation of the department
  • Maintaining the required operational and service standards
  • Ensure all relevant policies and procedures are adhered to within assigned departments
  • Leading, training and motivating the Front Office team
  • Guest comment management
  • Handling and resolving guest queries and complaints
  • Involvement in the recruitment process of the Department
  • Successfully maintaining a minimum O-Status account
  • Front Office Administration
  • Oversee all stock control, from ordering to stock counts
  • Achieve set monthly budget targets
  • Actively control and minimize the department’s expenses
  • Yield management
  • Controlling operating/service stocks and ensuring accurate stock counts at the required times
  • Enforce strict adherence to Quality Assurance standards at all times
  • Managing all reservation aspects of the department
  • Budgeting for the department
  • Overseeing the housekeeping department operations
  • Debtors management
  • Produce required reports timeously and ensure accuracy at all times
  • Duty management
  • Sales Calls and Telesales to get business
  • Any other duties as may be assigned by superiors from time to time.
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Critical Skills and Experience:

  • Front
    Office Diploma/Degree and/or Hotel Management Qualification
    advantageous5-8 years Front Office Experience with three years as HOD in
    same department
  • Be self-motivated and be able to take initiatives.
  • TEAM player with a positive attitude.
  • Excellent computer literacy – Pastel, Opera, Microsoft Excel and Word
  • Be contactable after hours to assist in periods of high demand or in case of an emergency.
  • Fluent in Kiswahili/English both verbal & written
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Our Client offer the following:

  • Good and reasonable salary package depends on experience
  • Accommodation within the facility
  • Medical insurance for spouse and four children
  • Communication allowance
  • Free internet whenever on the job
  • Food while on job

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Please Note:
The successful candidate will be based in Central Serengeti.
Please ensure that you mention www.ajiraleo.com as the source of this job advertisement.
Share only CV to: application@expertconsultancy.co.tz .
Please note ONLY shortlisted candidates shall be contacted.
CLOSING DATE: 20th October, 2022.


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