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New Job Vacancy United Nations at UNDP Tanzania – ICT Assistant Intern

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UNDP is committed to achieving workforce diversity in terms of
gender, nationality and culture. Individuals from minority groups,
indigenous groups and persons with disabilities are equally encouraged
to apply. All applications will be treated with the strictest
confidence.
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UNDP does not tolerate sexual exploitation and abuse, any kind of
harassment, including sexual harassment, and discrimination. All
selected candidates will, therefore, undergo rigorous reference and
background checks.

Background
The United Nations Sub Office in Zanzibar houses 8
UN agencies which operate under Common Services arrangements to IT is an
important integral part. The ICT Unit provides technical support and IT
services to UN Agencies having not less 50 users within UN House.

To
support its various Programme and operations teams, UN Zanzibar Sub
Offcie is establishing an ICT Assistant intern position to join its
Operations Team in support of provision of client-oriented, responsive,
and timely ICT services to clients. The ICT Assistant (intern) will be
supervised by the ICT Associate.

The purpose of this internship
is to provide an opportunity for graduate level degree students, where
their educational experience can be enhanced through practical work, and
they can get familiar with administrative and operations processes. The
intern will work in an ICT unit, providing ICT services to the UN
Zanzibar Sub office of approx 60 users.

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Duties and Responsibilities
1.
The ICT assistant intern will be exposed to a full range of procedural
activities in support of the ICT function to ensure effective
communications with its customers and efficient provision of support to
other ICT staff;
2.Provide first-level support remotely or
desk-to-desk, including receiving requests, processing and logging and
escalate when required;
3.Provide support in conferencing with ICT and audiovisual equipment as and when requested;
4.Monitor
physical operation of the infrastructure (LAN equipment, wireless
equipment, video conferencing equipment), ISP links to ensure its
continued network services;
5.Effectively contribute to Sub Office
cost recovery through service provision to UN Agencies and partner
institutions whenever needed;

Competencies
1. Achieve Results: LEVEL 1 – Plans and monitors own work, pays attention to details, delivers quality work by deadline;
2. Think Innovatively: LEVEL 1 – Open to creative ideas/known risks, is pragmatic problem solver, makes improvements;
3. Learn Continuously: LEVEL 1 – Open minded and curious, shares knowledge, learns from mistakes, asks for feedback;
4. Adapt with Agility: LEVEL 1 – Adapts to change, constructively handles ambiguity/uncertainty, is flexible;
5. Act with Determination: LEVEL 1 – Shows drive and motivation, able to deliver calmly in face of adversity, confident;
6. Engage and Partner: LEVEL 1 – Demonstrates compassion/understanding towards others, forms positive relationships

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Required Skills and Experience
Education

1. Applicants to the UNDP internship Programme must at the time of application meet one of the following requirements;
a) be enrolled in a graduate school Programme (second university degree or equivalent, or higher);
b) be enrolled in the final academic year of a first university degree Programme (minimum Bachelor’s level or equivalent);
c)
have graduated with a university degree (as defined in (a) and (b)
above) in a relevant discipline (computer science, telecommunications)
and, if selected, must start the internship within one-year of
graduation;
2. Any IT related certificate is an asset, but not required;

Experience, Knowledge, and Skills
1. Knowledge of networking and trouble shooting;
2. Language: Fluency in English is required;

Conditions:

Interns
are provided with a monthly allowance by the hosting organization and
must provide proof of enrollment in health insurance plan. Costs
incurred by an intern undertaking official travel at the request of UNDP
in the discharge of functions related to the internship activities
shall be paid by the Organization on the same basis as costs incurred by
staff members, including payment of DSA, as applicable;
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Stipends, insurance and interns’ expenses:
Interns may be given a stipend under conditions prescribed in the section on stipends, below;
Costs and arrangements for travel, visas, passports, accommodation and living expenses are the responsibility of;
(a) The nominating institution, related institution or
government, which may provide the required financial assistance to its
students;
(b) The intern;
Where an intern is not
financially supported by any institution or programme, such as a
university, government, foundation or scholarship programme, a stipend
intended to help cover basic daily expenses related to the internship,
such as meals and transportation at the duty station, must be paid by
the receiving office;

Interns are responsible for securing
adequate medical insurance for the duration of their internship with
UNDP and must provide a medical certificate of good health prior to
starting the internship. UNDP will not reimburse the medical insurance
of the intern. Any costs arising from accidents and illness incurred
during an internship assignment will be the responsibility of the
intern;

UNDP accepts no responsibility for loss or damage to personal effects that may occur during the internship;
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Costs
incurred by interns, including undertaking official travel at the
request of UNDP, in the discharge of the activities related to the
internship are reimbursed by UNDP on the same basis as costs incurred by
staff members or costs reimbursed to staff members, including payment
of daily subsistence allowance, as applicable;
Application Deadline : 31-Aug-22 (Midnight New York, USA)

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