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3 New Job Vacancies at SUVACOR Company Limited – Various Posts

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AJIRA LEO TANZANIA
SUVACOR LIMITED

Jobs in Tanzania 2022: New Job Vacancies at SUVACOR Company Limited, 2022


AJIRA MPYA TANZANIA 2022 | NAFASI MPYA ZA KAZI 2022

Customer Account Manager
SUMMARY:

We are looking for an Account Manager to create long-term, trusting relationships with our customers.
The
Account Manager’s role is to oversee a portfolio of assigned customers,
develop new business from existing clients and answer client queries.
We are seeking a candidate who is persuasive, energetic, and ready to go
the extra mile to ensure customer satisfaction. Someone who is result
orientated and able to work against targets.
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Long-term career aspiration (min 5 years). Position is based in Zanzibar.
RESPONSIBILITIES:

  • Assist new customers to open customer accounts and to issue contracts for those leasing coffee machines.
  • Make
    sure customer data is available, accurate and updated at all times
    including physical location, email, phone numbers, responsible person,
    and any communication with customers has to be documented electronically
    in the customer account.
  • Follow up on payments from customers
  • Follow-up on pending orders to customers to make sure they are delivered and customers
  • Provide
    support to all business units including CUSTOMER SERVICE, WAREHOUSE,
    TECHNICAL, PRODUCTION, HR, administrative, marketing and other
    departments.
  • Conduct Customer follow-up on our products and services
  • Handle customer complaints and questions regarding problems with orders and always make an update in the intranet
  • Work
    on getting new orders from the existing customers, always try to sell
    them a product when performing your customer care activities.
  • Able to produce fact-based brief reports, on digital devices

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EDUCATION:

  • Bachelor’s degree in business studies

EXPERIENCE:

  • Minimum
    three (3) years Experience in Related Field (Food & Beverage and
    Hospitality industry preferred). Fluent in MS word, excel, other
    programs of advantage.


ORDER DESK CLERK

SUMMARY:

We are looking for a ORDER DESK CLERK with superior communication skills and a great work ethic to join our team.
Our
order clerks are at the front-line of delivering our promises to our
customers and the first contact point. You will work directly with
customers to meet their needs, answer their questions ,provide support
and prepare customer orders. We are seeking a candidate who is
persuasive, energetic, and ready to go the extra mile to ensure customer
satisfaction. Someone who is result orientated and able to work against
targets.

Long-term career aspiration (min 5 years). Position is based in Zanzibar.
RESPONSIBILITIES:

  • Receive customer orders daily via Email and Phone, input orders into database, and inform customer of expected delivery date.
  • Verify
    customer information on each order when received against company
    database to confirm all contact information is correct; update database
    where necessary.
  • Take down customer information such as Customer name, address, TIN number, VRN number, in order to process order.
  • Verify
    order information is correct on each order when received and that all
    merchandise purchased is in stock and priced correctly before creating
    an invoice.
  • Contact customer directly on each order when
    received if there are questions regarding customer information or
    discrepancies between customer information on the order and the company
    database.
  • Contact customer directly on each order when received
    if there is an issue with the order, such as merchandise pricing
    difference, shipping delays or other concerns like if item is out of
    stock or discontinued, and suggest alternative item/s.
  • Process orders by prepare invoices and necessary shipping documents.
  • Answer customer service line and assist with customer questions and complaints about unfulfilled orders daily.

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SKILLS NEEDED:

  • Strong verbal and written communicator (fluent in English language).
  • Knowledgeable of the principles and processes of good customer service.
  • Organized with good clerical skills and excellent attention to details.
  • Efficient at using logic and reasoning to determine strengths and weaknesses of various
  • Options and alternative solutions to problems.
  • Ability to handle customer complaints in a professional and calm manner.
  • Good financial manager who can determine how best to spend money to get the job done.
  • Prior work experience of not less than TWO YEARS in similar field.


Accountant
SUMMARY:

You are a qualified Accountant
to handle prepare, compute, manage, research and analyze all accounting
data, in order to provide quantitative information on performance,
financial position, solvency, liquidity and cash flows of our business.

BASIC RESPONSIBILITIES:

  • Manage all accounting operations based on accounting principles
  • Prepare budget and financial forecasts
  • Conduct month-end and year-end close process
  • Collect, analyze and summarize account information
  • Compute taxes and prepare tax returns, balance sheet, profit/loss statement etc
  • Develop periodic reports for management
  • Audit financial transactions and document accounting control procedures
  • Keep information confidential and secure them with random database backups
  • Keep up with financial policies, regulation and legislation Requirements
  • Proven working experience as a cost account and/or in a relevant field
  • Thorough knowledge of accounting and corporate finance principles and procedures
  • Excellent accounting software user
  • Strong attention to detail and confidentiality
  • Advanced degree in Accounting
  • ACCA or NBAA is a requirement (You will be asked to sit a past ACCA paper in our final round of interviews, so be prepared)
  • Strong Command of the English Language
  • Strong Command in the use of Microsoft Word and Excel
  • A
    minimum of 3-5 Years’ experience working with private sector
    organizations who have more than 30 full-time employees on their
    payroll.

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Detailed Responsibilities will include:

  • Maintenance of Age Wise Debtors and Creditors
  • To reconcile Supplier and Customer Accounts and follow up with Customers for ayments.
  • Maintenance of Tax Files, Vat Returns, Payroll, SDL & PAYE, WCF, NSSF, City Service Levy, P9 P10 Returns etc.
  • Maintenance of Sales File, All Zero Rated and Standard Rated Sales Invoice along with PODs and Sales
  • Reconciliation Statement as per Vat returns.
  • Maintenance of Purchase Files, All Zero-Rated Purchase and Standard Rated Purchase Invoices
  • Maintenance
    of Expenses Files, Road Toll Receipts, Import and other Permit
    Receipts, Visa/Permit Receipts, Safari Allowances, Payment Vouchers,
    COMESA and SADC documents and Receipts, City Council Receipts, Chemical
    and Export Permits, Travelling Expenses, Insurances, etc.
  • Maintenance of Fixed Assets File, Prepare 3 sets of all Addition/Disposal Asset documents file.
  • Maintenance
    of Bank Accounts Files, Bank Statement File, Cheque Payment Vouchers,
    Bank Loan Statements, Bank Facilities, Monthly Bank Reconciliation etc.
  • Posting of Daily transactions, to write cheques, cash payments, GRNs, Requisitions, Journals, Sales Invoice
  • Monthly
    Payroll, to prepare Admin payroll, receive, control and pre-approve the
    department’s payroll from the particular department.


EXPERIENCE:

  • Minimum four (4) years Experience in Accounting.

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How to apply:
All Cv’s and Cover letters should be sent to hr@suvacor.com
References from all previous employers in chronological order.
Ensure all referee’s are references from previous employers.

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