New Job Vacancy at TIGO Tanzania – Senior Billing Analyst

CORE RESPONSIBILITIES

• In charge of billing assurance on prepaid, post-paid and fixed services platforms.
• Carry-out
  Internal Control Environment (ICM) by executing controls designed and
  approved by management to ensure efficient operation of billing
  platforms.
• Tracking offline rated revenue streams from mediation
  through rating and ensure all CDRs are captured and included in a bill
  run.
• To support customer service with customer complaint related
  to prepaid, hybrid and post-paid and ensure all complaints are
  addressed accordingly.
• Support finance department on month end
  closing by providing revenue streams and responding to their inquiry on
  any of revenue streams that require clarifications
• Follow up on billing platforms issues raised by auditors to ensure are addressed and fixed on time.
• Good
  understanding of telecom network elements how they function and ensure
  event captured at network level are reflected on billing systems
• Knowledge of carrier services (roaming and interconnect) to ensure proper billing is carrier out
• Work
  closely with internal stake holders to ensure all issues identified on
  billing platforms are addressed on time to ensure accurate reporting of
  company revenues.
• Improve current billing processes and carry out implementation of new processes by focusing on automation.
• Implement analytical reports to monitor and keep track of sales and revenue streams.
• Any other responsibility that will be assigned by supervisor/Manager