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| Touch Foundation |
Jobs in Tanzania 2022: Job Vacancies at Touch Foundation Tanzania, 2022
AJIRA MPYA TANZANIA 2022 | NAFASI MPYA ZA KAZI 2022
Position : m-mama Tanzania ICT Officer
Location : Dodoma, Tanzania
Job Status : Full time employment
Touch
Foundation, an NGO working to save lives and relieve human suffering by
strengthening healthcare services in sub-Saharan Africa, providing
better access to care and improving the quality of local health systems,
is seeking an outstanding individual to join its team as its ICT
Officer for the m-mama Tanzania Program. The ICT Officer will join a
team of highly mission- driven professionals with diverse backgrounds
and experiences, ranging from management consulting to global public
health. The ICT Officer will support, design and build new features of
the m-mama Emergency Transportation application, by working closely with
other app development and technical teams from Touch and the Tanzanian
Government, becoming an integral part of Touch’s commitment to improving
health in sub- Saharan Africa.
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BACKGROUND
Touch
Foundation is a nonprofit organization founded in 2004 to help
strengthen the healthcare system in Sub- Saharan Africa. Touch’s
founder, Lowell Bryan, a former Director with McKinsey & Company,
initially founded Touch to address the healthcare crisis in Tanzania
where he understood that the country faced a daunting healthcare
environment, with declining life expectancy and increasing maternal and
infant mortality. One of the biggest impediments to access to healthcare
was the dearth of medical professionals. Touch supported the
development of a new medical school in Tanzania, created a program to
improve training and delivery of services by graduates of the medical
school, and started addressing the most critical challenges in the local
resource-constrained health system. The success of Touch’s initiatives
in Tanzania led to the expansion of programs across multiple Sub-Saharan
African countries. In the recent years and in collaboration Vodafone
Foundation and other funding partners, Touch has developed and
implemented in multiple countries (Tanzania and Lesotho) the m-mama
program which tackles maternal and infant mortality by providing
emergency transportation to pregnant women and newborns in distress
during and after childbirth. Touch’s work is data driven and evidence
based, and we strive to share the knowledge and the information obtained
through years of implementation with policy makers and other
stakeholders globally.
Most of Touch’s staff work in Africa to
implement our programs on the ground, with the administrative and
development functions centered in the U.S., in New York City. The people
who work at Touch are very smart, focused, collaborative and driven to
excel which has contributed to the impact that Touch has made.
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Overview of the m-mama program
The
m-mama program is an innovative and cost- effective at-scale Emergency
Transportation System for pregnant women and newborns led by Vodafone
Foundation and implemented by Touch Foundation. Vodafone Foundation and
Touch Foundation launched m-mama in 2013 in Tanzania in collaboration
with the Government of Tanzania. This program addresses the high rates
of maternal and neonatal mortality in rural areas by reducing delays in
access to care using safe and timely emergency transportation for
pregnant women and newborns experiencing an emergency. The central
component of m-mama is an emergency transport system enabled by an
innovative digital solution to address complications as quickly and
effectively as possible. This digital technology is used to triage a
patient remotely 24/7 and then dispatch an ambulance or community driver
to bring the patient to a health facility.
In Tanzania, after a
successful proof of concept implemented in Sengerema and Buchosa
districts, and scaling the program to Shinyanga region, the m-mama
program will be scaled up across the country in collaboration with the
Government of Tanzania starting from October 2021.
POSITION SUMMARY
We
are seeking foran ICT Officerto support the national scale up of the
m-mama program by ensuring the mmama ICT system is fully functioning and
by managing m-mama ICT system maintenance and operations.
The
ICT Officer will work with national stakeholders, including Government
ICT teams, Government health teams, Implementing Partner – Pathfinder
International, andfunderand lead implementer-Vodafone Foundation. This
role will be supported by the Senior Technical Manager, the Director of
Programs and the Touch ICT Team. The ICT Officer will report to the
Senior Technical Manager for the m-mama program. Responsibilities of the
role may be adapted based upon the experience of the successful
candidate.
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RESPONSIBILITIES AND DUTIES
m-mama ICT System Development and Deployment
- Work with the Government ICT teams to design and develop new features, especially backend development of the m-mama ICT system
- Conduct testing and Quality Assurance (0A) on staging and deployment on production environments and prevent defects/bugs
- Manage User Acceptance Testing (UAT) with relevant stakeholders, collect feedback and implement changes
- Support integration of the m-mama ICT system with other national health information systems and mobile payment solutions
m-mama System Product Management
- Co-define with m-mama program team and Government of Tanzania national stakeholders the mmama ICT strategy and product roadmap
- Support the translation of m-mama ICT strategy into detailed requirements and processes
- Work
with key m-mama country stakeholders to develop and prioritize business
requirements, and translate business requirements into technical
requirements - Support program team in user training and collect feedback to continuously improve the m-mama ICT system
- Gain
a deep understanding of user experience, identify, and fill product
gaps and generate new ideas/ propose new solutions that improve user
experience - Continuously evaluate m-mama ICT risks, propose risk mitigation plans and implement risk mitigation actions
m-mama System Operations and Maintenance
- Act
as level 2 ICT support for system users both at the region and national
levels. Level 11CT support will be provided by the Government ICT
teams. - Ensure availability and proper functioning of the m-mama ICT system for both front-end and back-end architecture
- Collaborate
with the Government ICT teams to address bugs, faults and errors
reported by the mmama program team and program stakeholders - Work
with Government ICT team to resolve any bug, defect or issue related to
data configuration in the m-mama ICT system, including filling data
gaps for setup of the system in each region (e.g., health facility or
village GIS coordinates) - Create and optimize documentation to support the implementation and operations of the ICT system
- Support
Government ICT team to perform code diagnostics, troubleshooting and
reviewing to optimize m-mama ICT code base and system performance - Support Government ICT team on configuration of users and devices for accessing the m-mama ICT system components
- Ensure data privacy and security adhere to Tanzania security standards
Stakeholder engagement and support
- Engage with technical ICT stakeholders at regional and national levels and build strong and sustainable relationships
- Be the key point of contact for technical ICT matters related to m-mama system development, operations, and maintenance
- Facilitate requests for data access from the m-mama system
- Support knowledge transfer of the m-mama ICT system to the Government of Tanzania
As
job vacancy announcements cannot be exhaustive, the ICT Officer will be
required to undertake other duties that are broadly in line with the
above key duties.
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QUALIFICATIONS
Knowledge, Education, Skills and Experience:
- or master’s degree in Computer Science, Computer Engineering, or related field
- Proven backend development experience for a minimum of 5 years
- Combined knowledge of Java and web front-end React languages
- Experience with third-party libraries and APIs
- Working
knowledge of the general mobile landscape, architectures, trends, and
emerging technologies • Proficiency in the use of Excel, PowerPoint, and
Microsoft Word - Ability to self-manage and work independently
without day-to-day oversight to complete deliverables on time and at a
high level of quality - Highly collaborative workstyle being able to manage multiple stakeholders
- Excellent attention to detail
- Excellent oral and written communication skills
- Good judgment and discretion to represent the Touch Foundation in a highly professional manner
- Maintain documentation of complete application development processes
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APPLICATION PROCESS
Please submit a Resume and a cover letter outlining your interest in the position to: jobs@touchfoundation.org. Please put “Touch ICT Officer Tanzania” in the subject line of your e-mailed application.
LEGAL DISCLAIMER
Touch
Foundation is an Equal Opportunity Employer and does not discriminate
on the basis of race, religion, national origin, color, sex, age, gender
identification, sexual orientation, veteran status, or disability. All
qualified applications will be given equal opportunity and selection
decisions will be based solely on job- related factors. Compensation
will be commensurate with experience.
