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New Job Opportunity at Qatar Airways Tanzania – Senior Cargo Sales and Services Executive

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AJIRA LEO
 Qatar Airways Tanzania

Senior Cargo Sales and Services Executive – Dar Es Salaam Tanzania – TZ
Location Dar Es Salaam – DAR, Tanzania – TZ
Category Cargo & Airport Operations
Job Id 148076
We
are pleased to announce an incredibly exciting opportunity to join our
Cargo Sales team in Dar Es Salaam as Senior Cargo Sales and Services
Executive.
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Accountabilities

  • Assist
    on all customer/client phone calls, telexes, e-mails with all
    information related to booking/forwarding/delivery – liaising with local
    GHA and with Head Office Cargo Department to ensure/enhance a high
    quality service provided by QR.
  • Close coordination with the Sales Team, other station staff, GHA Staff in order to ensure smooth movement of Cargo.
  • Flight
    planning with maximum utilization of the flight capacity, control and
    operation export & import. Maintain a close coordination between QR
    Space Control and customers by ensuring their shipments are transferred,
    delivered on time, correct priority given to shipments and for maximum
    utilization of space on A/C.
  • Reset Cargo capacity of every
    flight before the flight departure based on booked pax load to utilize
    maximum available payload. Monitor booking performance on daily basis.
  • Provide
    Cargo Operations and Customer Service functions including interaction
    with customers and GHA within the assigned territory.
  • Provide Sales Support to customers and GSA’s in regards to QR Cargo products and services.
  • Handle
    all internal and external customer queries relating to export/import
    cargo, assist customers and stations to establish and ensure highest
    quality export/import handling.
  • Ensure full compliance at all
    times with all Safety and Security Regulations and procedures as per
    host state and company requirements.
  • Supervise the GHA’s in
    assigned territory on daily basis to ensure best possible performance
    and service rendered to QR Cargo in compliance with the agreed SLA’s.
  • Perform a broad range of additional duties, as required, related to Customer Service Functions within the assigned territory.
  • Identify needs and develop activities to improve Cargo Sales & Operational Performance for stations.
  • Coordinate
    with GHA Ramp Staff and ensure the off loaded, left behind cargo
    messages sent to stations and ensure same manifested, booked for
    subsequent flights to avoid discrepancies.
  • Ensure strict adherence to QR CSM Policies and Procedures within the station.
  • Strict control and administration of ULD stock and cargo stationary in coordination with the GHA.
  • Perform other department duties related to his/her position as directed by the Head of the Department.
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Qualifications

  • Relevant College or University qualification to min Bachelor’s level
  • 4 years relevant experience
  • Command of English language
  • Complete product knowledge and the market practices of the areas of jurisdiction.
  • Presentation / Negotiation Skills.
  • Customer Service Skills.
  • Managerial
    skills – Ability to delegate work, set clear direction and manage
    workflow. Strong mentoring and coaching skills. Ability to train and
    develop subordinate’s skills. Ability to foster teamwork among team
    members.

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About Qatar Airways Group
Our
story started with four aircraft. Today, we deliver excellence across
12 different businesses coming together as one. We’ve grown fast, broken
records and set trends that others follow. We don’t slow down by the
fear of failure. Instead, we dare to achieve what’s never been done
before.
So whether you’re creating a unique experience for our
customers or innovating behind the scenes, every person contributes to
our proud story. A story of spectacular growth and determination. Now is
the time to bring your best ideas and passion to a place where your
ambition will know no boundaries, and be part of a truly global
community.

How to apply
If you have what it takes
to be part of our 5-star team, please take the first step and apply now
by uploading your CV and completing the online application.
Closing Date
09-12-2021

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