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New Job Opportunity at UAP Insurance Tanzania – Provider Relations Officer


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Tanzania Jobs Portal - Career

UAP Old Mutual Group

Jobs in Tanzania 2021: New Jobs Vacancies at UAP Old Mutual Group 2021

AJIRA MPYA TANZANIA 2021 | NAFASI MPYA ZA KAZI 2021

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New Job Vacancy UAP Old Mutual Group, Branch Manager March 2021, Ajira Mpya Tanzania, Nafasi Za Kazi, Jobs In Tanzania

UAP Insurance Tanzania is a member of the UAP Old Mutual Group
in East Africa, which is a subsidiary of Old Mutual Limited (OML). UAP
Insurance has been in operations in Tanzania since 2013 following the
acquisition of the majority stake in Century Insurance Company.
We
are proud of our contribution in the growth of the Insurance Industry
and our commitment is to enable our customers achieve their financial
goals through the provision of innovative insurance solutions.

UAP
Insurance Tanzania contributes to the communities that we operate in
through CSR activities in education, health and social welfare and
participates in industry initiatives aimed at improving financial
literacy and inclusiveness in the country.
The Company operates a
large footprint in the country with offices in all major cities and now
wishes to recruit a high caliber individual to fill the following senior
position below…

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Provider Relations Officer
Offshore (Tanzania)

Your time is now to be your exceptional best at Old Mutual!
Job Description
The
job holder will be responsible for managing the UAP Provider Network in
Tanzania and act as the Health business liaison for Head Office while
ensuring superior customer experience.

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KEY TASKS & RESPONSIBILITIES

  • Provider contracting – contract medical service providers in Tanzania and manage the contract lifecycle.
  • Provider network management – maintain an up to date provider panel, monitor adequacy of providers in all key regions.
  • Conduct provider audits and Quality Assurance
  • Provider
    relationship management – organize service meetings, training on UAPOM
    processes, obtain provider feedback and share relevant reports on
    providers
  • Provider engagement and negotiation of rates for contracted services
  • Attend client service meetings and ensure delivery of superior customer experience
  • Support in business prospecting and business acquisition
  • Support business processing in tracking membership and card distribution issues
  • Support case management and assist in claims verification prior to settlement
  • Assist in claims processing and reconciliation with providers
  • Promptly respond to queries from providers, clients and intermediaries
  • Proactively escalate any identified risks or risk events
  • Any other duty assigned by management

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SKILLS AND COMPETENCIES

  • Excellent communication and negotiation skills.
  • Excellent interpersonal relationship skills.
  • Extensive networking with SP and other medical insurers.
  • Excellent analytical and monitoring skills
  • Good decision-making skills
  • High level of integrity and honesty
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NEW TANZANIAN JOBS, INTERNSHIPS AND VOLUNTEERING OPPORTUNITIES 2021 (1,319 POSTS)

QUALIFICATIONS, KNOWLEDGE AND EXPERIENCE

  • Diploma/Bachelor in a Clinical or Business field
  • At least 2 years’ relevant experience in health insurance in Tanzania
  • Extensive knowledge of public and private healthcare providers in Tanzania
  • Experience in a busy hospital setting in Tanzania will be preferred
  • Any insurance certification will be an added advantage

Closing Date 9 July 2021.

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