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Job Opportunity at HR World, Parts And Services Manager

 


PARTS AND SERVICES MANAGER

HR World on behalf of our reputable client in Agricultural Automation  Industry we are looking for a Parts and Services Manager who ensures that the daily inventory of technicians’ time is consistently sold to service customers.

Responsibilities;

  • Forecasts goals and objectives for the department and strives to meet them.
  • Hires, trains, motivates, counsels and monitors the performance of all service department staff.
  • Strives for harmony and teamwork within the department and with all other departments.
  •  Facilitates and/or conducts technical training and sends employees to appropriate training
  • Prepares and administers an annual operating budget for the service department.
  •  Maintains reporting systems required by general management and the factory
  • Develops and implements a marketing plan which promotes new and repeat business.
  • Understands and ensures compliance with manufacturer warranty and policy procedures.
  • Monitors and follows up on parts orders with the Supply Chain Manager to ensure availability.
  • Reviews and approves all repair orders before submitting them to the warranty department, monitoring for sales and hours relative to expectations.

Qualifications;

  • Degree in any relevant discipline. Technical engineer (background preferred)
  • 5+ Minimum in Agricultural Automation/Automotive Industry back ground in relevant technical experience levels
  • Has held assisting or Workshop Manager roles or other
  •  Strong Understanding of Maintenance/Mechanical/ Spare Parts
  • Strong understanding of Stock Management and Branch After Sales teams
  • Having worked with reputable brands in After Sales and Service

Interested candidates who are qualified for this position may send their CV ONLY in word format to recruitment@hrworld.co.tz before 28th June 2021

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