The United Nations High Commissioner for Refugees (UNHCR)
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Assignments Policy (RAP, UNHCR/HCP/2017/2 and the Recruitment and
Assignments Administrative Instruction (RAAI), UNHCR/AI/2017/7 OF 15
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Position: Shelter Officer
Organizational Setting and Work Relationships
Shelter Officer conducts comprehensive sectoral needs assessments in
liaison with other relevant sectors such as protection, programme,
community services, public health, WASH, administration and supply. To
ensure the most effective response, both quantitative and qualitative
data should be gathered on the profile/needs and living conditions of
both the displaced population and host community. In first instance, the
incumbent ensures that UNHCR Field Operations are supported in carrying
out shelter, infrastructure and settlement needs assessments taking
into account the current situation, projected population planning
figures and the expected scale of returns.
Close and regular contact
is also maintained with technical and non-technical staff of UN
Agencies, Implementing Partners, and shelter sector members, national
and international NGOs and Government Authorities. The incumbent also
discusses matters relating to shelter and infrastructure coordination
and provision. S/he normally reports to a Senior Shelter colleague or
Technical Coordinator and maintains a strong collaboration with the
Shelter and Settlements Section in HQ.
Specialized functions to be
dealt with by the incumbent include shelter & infrastructure design,
planning, implementation and construction monitoring including remote
monitoring (if necessary) throughout all phases of the sheltering cycle,
therefore the person should have a strong academic qualification in
civil engineering, architecture or a related discipline.
incumbent ensures that shelter responses within the Area of
Responsibility (AoR) evolve according to the changing nature of the
situation, progressively working towards more durable solutions and
drawing from local building practices and materials.
Within an urban
context, it is essential that shelter responses take into consideration
urban planning strategies, including an analysis of residential areas,
housing affordability and availability. In addition, regardless of the
context, shelter assistance should at all times minimize the risk of
eviction, exploitation and abuse, overcrowded living conditions, limited
access to services and unhygienic conditions. Special attention must be
given to the environment and low carbon approaches, attention to
material selection through sustainable means to ensure a green approach
to shelter delivery.
All UNHCR staff members are accountable to
perform their duties as reflected in their job description. They do so
within their delegated authorities, in line with the regulatory
framework of UNHCR which includes the UN Charter, UN Staff Regulations
and Rules, UNHCR Policies and Administrative Instructions as well as
relevant accountability frameworks. In addition, staff members are
required to discharge their responsibilities in a manner consistent with
the core, functional, cross-functional and managerial competencies and
UNHCR¿s core values of professionalism, integrity and respect for
– Develop and periodically update a suitable shelter approach for the
Operation, taking into consideration area-based multi-sectoral
approaches, age and gender, culture, climate, environmental protection
and the availability of local resources, including materials, capacities
and existing infrastructure.
– Carry out comprehensive sectoral
needs assessments while liaising with other relevant sectors such as
protection, programme, community services, WASH, administration and
supply. Engage with the relevant stakeholders to ensure that the
beneficiary selection process prioritises the shelter needs of the most
vulnerable Persons of Concern (POC) are addressed.
– Contribute to
the development of shelter strategies and periodically review them to
reflect evolving situations and ensure alignment with national and
global level policies and guidelines including: the Global Compact on
Refugees, Sustainable Development Goals, Relevant Global Strategies and
– Provide shelter responses that are developed in line
with the Master Planning Principles and designed to adapt to an
area-based approach in implementation.
– Review, identify and
monitor shelter programmes and initiate responses to address the gaps in
collaboration and coordination with key UNHCR technical staff,
operational partners and authorities as required.
– When planning
shelter solutions, ensure that due consideration is given to standards
in other relevant sectors such as water and sanitation, infrastructure
for reception, education and health so that implementation is
synchronised and coordinated.
– Enforce the adherence of technical
elements to standards that reflect UNHCR and other international minimum
standards and implementation within budgetary requirements for all
shelter and infrastructure works.
– Establish clear guidance and
detailed standards for coordinated shelter assessments, specific to the
operational context in line with emergency standards and long-term
durable shelter solutions.
– Monitor and follow up the design and
construction works to confirm these are approved by the relevant
authorities, technically sound, supplemented with accurate drawings,
detailed BOQs and specifications.
– Provide technical information on
the SIP (settlement information portal), and ensure shelter dashboards
are populated with relevant data, prepare mission reports and debrief.
– Advice UNHCR¿s implementing partners on sound technical shelter and
settlement issues while ensuring compliance with global, national and
operational strategies and guidance.
– Disseminate and ensure
compliance with appropriate internationally accepted shelter standards,
best practice and guidelines within UNHCR and among partners to meet
quality and oversight expectations.
Coordination and Leadership
– Ensure that UNHCR¿s operation is technically sound in the field of
shelter, construction and infrastructure development within the AoR to
best meet the needs of POC.
– Coordinate and manage UNHCR¿s shelter
and infrastructure interventions in a timely, cost-effective,
inter-sectoral manner providing adequate delivery of technical
interventions and services to support operational needs. Liaise with the
government, line ministries and relevant authorities and counterparts
to ensure strong coordination and partnership.
– Where activated,
ensure a close and operational leading role in the Shelter Cluster so
that UNHCR¿s operational footprint is aligned with the agency goals. In
refugee operations, take on the role of the coordination of shelter and
settlement activities in line with the Refugee Coordination Model.
Participate, as technical focal point for shelter/infrastructure, in
coordination meetings with various stakeholders including Government
counterparts to ensure UNHCR¿s interests and those of the POCs are
adequately reflected and disseminate information to all stakeholders in a
timely, efficient manner.
– Coordinate with partners to assess,
analyse and map available information on shelter options in country
considering relevant policies, guidelines and plans adopted by the
– Collaborate with
Programme and emphasise the importance of reviewing technical components
of the Project Partnership Agreements that contain any construction and
infrastructure projects. Provide advice to Programme during
Implementing Partner Selection of shelter sector partners.
with Programme as an active member of the Multi-Functional Team in the
Operation and regularly participate in multi-sectoral activities to
ensure protection and assistance needs of the population are met.
Work with the Supply team to advise on matters related to the
procurement of construction, infrastructure and other sector related
works and services, including the development of technical
specifications, BoQs and drawings for bid documents.
– Carry out
technical evaluation of the received bids as well as review/inspect the
quality of shelter and infrastructure products/works during
implementation and at completion.
– Work in close collaboration with
all relevant stakeholders including local authorities, implementing and
operational partners and affected communities on issues related to the
shelter and settlement programme, while ensuring the full participation
of them in all work in order to achieve optimum levels of adequacy in
the shelter response for enhancement of skills development and income
– Perform other related duties as required.
NEW TANZANIAN JOBS, INTERNSHIPS AND VOLUNTEERING OPPORTUNITIES 2020 (1,253 POSTS)
Education & Professional Work Experience
Years of Experience / Degree Level
For P3/NOC – 6 years relevant experience with Undergraduate degree; or 5
years relevant experience with Graduate degree; or 4 years relevant
experience with Doctorate degree
Field(s) of Education
- Architecture; Civil Engineering; Structural Engineering;
- Construction Management; or other relevant field
Certificates and/or Licenses
- Shelter Coordination Training
(Certificates and Licenses marked with an asterisk* are essential)
Relevant Job Experience
– Prior experience of implementing shelter and infrastructure projects
in humanitarian context and large-scale emergencies coordinating with
operational partners governmental technical departments.
experience in designing and implementing a shelter strategy, including
host family situations, collective shelter and camp settings, in
emergency while considering the transition to more sustainable
– Project formulation, planning, supervision and management skills.
– Previous involvement in implementation processes (including
development of bill of quantities, analysis of local capacity and local
markets, cost estimations, etc.)
– Experience of construction
management (including site supervision, monitoring, quality control,
evaluation etc.) including application of participatory approaches to
facilitate active participation of communities into the project cycle
and into the construction process.
– Experience in developing
shelter and settlement need assessments and undertaking gap analysis for
development of shelter programmes.
– Experience in building on existing local capacity and transfer knowledge as appropriate.
– Knowledge of UNHCR shelter standards, as well as standards related to protection, WASH, environment and land use.
– Knowledge of a range of shelter assistance options, humanitarian
infrastructure, including sensitivity to cultural and gender specific
needs to ensure that the social and cultural background of the refugees
is taken into account while designing, developing and implementing
– Proficient in basic computer software¿s, including engineering (AutoCAD) and basic geo-spatial analysis tools (GPS).
– Familiarity with and considerable Field exposure to UNHCR programme
planning and implementation and on humanitarian operations.
– Ability making the linkages to rehabilitation and development programmes will be an added advantage.
SP-Design tools such as Global Positioning System (GPS)
SP-Shelter and Site Planning Technical Guidelines and Standards;
SP-Infrastructure Development/Construction Management/Property Management
EX-Field experience in emergency and/or large-scale settings
PR-Global Shelter Cluster Strategy
SP-Shelter Assessment including survey/implementation/monitoring/evaluation/coordination
SP-Environmental Assessment/Planning/Monitoring/Evaluation of integrated projects/programs
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International Professional and Field Service jobs: Knowledge of English
and UN working language of the duty station if not English.
National Professional jobs: Knowledge of English and UN working
language of the duty station if not English and local language.
- For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.
is a Standard Job Description for all UNHCR jobs with this job title
and grade level. The Operational Context may contain additional
essential and/or desirable qualifications relating to the specific
operation and/or position. Any such requirements are incorporated by
reference in this Job Description and will be considered for the
screening, shortlisting and selection of candidates. C001L3 –
Accountability Level 3
C003L3 – Communication Level 3
C004L3 – Commitment to Continuous Learning Level 3
C005L3 – Client & Result Orientation Level 3
C006L3 – Organizational Awareness Level 3
M001L3 – Empowering and Building Trust Level 3
M006L3 – Managing Resources Level 3
M003L3 – Judgement and Decision Making Level 3
M002L3 – Managing Performance Level 3
X001L3 – Analytical Thinking Level 3
X005L3 – Planning and Organizing Level 3
X008L3 – Stakeholder Management Level 3
UNHCR workforce consists of many diverse nationalities, cultures,
languages and opinions. UNHCR seeks to sustain and strengthen this
diversity to ensure equal opportunities as well as an inclusive working
environment for its entire workforce. Applications are encouraged from
all qualified candidates without distinction on grounds of race, colour,
sex, national origin, age, religion, disability, sexual orientation and
Please note that UNHCR does not charge a fee at
any stage of its recruitment process (application, interview, meeting,
travelling, processing, training or any other fees).
Please note that the closing date for vacancies in this addendum is Monday 7 December 2020 (midnight Geneva time).
The deadline for submitting the application is 07 December 2020.
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