Category Archives: Management

Atlas Corps Fellowship 2020 for Social Change Leaders (Fully-funded to the US)

Deadline: November 3, 2019

Applications are open for another cycle of the Atlas Corps Fellowship 2020. The Atlas Corps Fellowship is a 12-18 month Fellowship in the United States for the world’s top social change leaders. Fellows serve full-time at Host Organizations to develop leadership skills and learn effective practices through the Atlas Corps Global Leadership Lab professional development series and networking opportunities with other Fellows.

The Atlas Corps Fellowship is designed for mission-driven individuals seeking social change. Competitive applicants will have 2-10 years of experience, and most tend to be in the nonprofit/NGO sector. The U.S. Fellowship begins every three months. In 2020, Fellowships will start in January, April, July, and October. Each Fellowship begins with a one-week orientation program.

Benefits

This prestigious fellowship includes a living stipend to cover basic expenses (food, local transportation, and shared housing) and health insurance.

Fellows – but not their dependents – receive:

  • Program-related international travel (U.S. Fellows only)
  • Program-related domestic travel
  • Basic health insurance
  • Monthly stipend for basic living expenses (shared housing, food, local transportation)
  • Documentation (DS-2019) that enables the Fellow to obtain a J-1 visa.
  • Placement at a Host Organization
  • Participation in the Atlas Corps Global Leadership Lab (nonprofit management training series)

Eligibility

  • Applicants should have two or more years of relevant experience;
  • Bachelor’s degree or equivalent;
  • English proficiency (oral, writing, reading);
  • Age 35 or younger;
  • Apply to serve in a country other than where you are from (U.S. citizens are not eligible for the U.S. Fellowship);
  • Commitment to return to your home country after the 12-18 month Fellowship;
  • Commitment to living on a basic stipend that only covers food, shared housing, and local transportation.

Application
They consider applications on a rolling basis, though they encourage you to apply as soon as possible to be considered for Host Organization placements. The application is a multi-step process. The Fellow Classes start four times a year: January, April, July, and October.

  • Application & Selection Board Review: Applicants are required to register for an account and save their login information through othe online application system so that they can return to the application at any time. The application includes a brief eligibility test to determine if applicants meet the basic requirements of the Fellowship. Once applicants pass that initial eligibility test, they will be asked to give information on their passport, travel/visa history, language skills, employment history, professional skills, and social issue areas. They will also be asked to complete three short essay questions.
  • The application also requires additional attachments:
  • An official transcript or diploma from previously attended universities.
  • Two Recommendations: Applicants are required to submit contact information for at least two recommenders who know them in a professional capacity. Applicants will need to send their requests directly through the application system. Their recommenders will receive an email that asks for a recommendation. More detailed instructions can be found in the online application form.
  • Selection Board Interview (by invitation only): Atlas Corps selects top applicants who have the potential to match potential Host Organization placements for an interview via Skype with the Atlas Corps Selection Board.
  • Host Organization Review (by invitation only): When you apply for the Atlas Corps Fellowship, you’re not applying for a specific Host Organization or a specific start date. You are applying for the opportunity to be considered by Atlas Corps and potential Host Organizations for placements starting throughout the year. Applicants that pass the interview stage will be designated a Semi-Finalist which means they are eligible to be reviewed by potential Host Organizations for placements based on their interests and skillset and the organization’s needs.
  • Host Organization Interview (by invitation only): Host Organizations invite Semi-Finalists that best match their positions to conduct Skype video interviews with them, moving on to the Finalist stage. The Host Organization may ask for additional information from the Finalists, such as sample assignments.
  • Selection and Visa Process: Host Organizations will make their final recommendations to Atlas Corps, and Atlas Corps will notify the selected applicants. After being selected, Fellows will go to the U.S. Embassy in their respective countries to apply for a J-1 visa. Atlas Corps will provide support in obtaining this visa.
  • Semi-Finalists who are not selected by a Host Organization will be notified and may be given the option to keep their application on file for consideration for the next class of the Fellowship. Atlas Corps will continually reassess Semi-Finalists to determine if they are still in consideration for future Fellowship placements.
  • Click here to apply

Note:

Association and CPA Global Startup Accelerator Programme 2020 for Accounting Professionals (Up to US$25,000 in funding)

The Association of International Certified Professional Accountants (the Association), the global accounting organisation formed by CIMA and the AIPCA, and CPA.com invite applications for their joint Global Startup Accelerator Programme, which focuses on innovation in accounting, finance and regulatory technology. The accelerator has attracted interest from early-stage companies in 14 countries since it launched in 2017.

The Association and CPA.com Startup Accelerator helps grow startups throughout the accounting ecosystem so they can help transform the profession. Our aim is to strengthen the ability of individual accountants and finance teams to be the go-to analysts, strategists and consultants that are indispensable to organizations across the globe.

Companies that are chosen will be featured next June at AICPA ENGAGE, one of the leading accounting and finance conferences in North America, and in December 2020 at the AICPA/CPA.com Digital CPA Conference, which specialises in accounting technology and practice development topics.
Successful applicants for the programme’s third class can tap the expertise of senior leadership of both the Association and CPA.com, as well as an accomplished advisory group with diverse backgrounds in entrepreneurship, accounting and finance. They also gain access to Certified Public Accountants (CPA) firm leaders, Chartered Global Management Accountants (CGMAs) in major companies, and other influencers within the profession.
Themes
They’re focused on two specific themes, both of which ultimately help the profession perform and add value at a higher level:
  1. AccounTech — Tools and platforms that improve efficiencies for accounting and finance professionals as well as advanced technologies that enable firms to shift their focus to value-added advisory services.
  2. RegTech — Technologies that facilitate the delivery of regulatory requirements and help businesses meet the challenges of regulatory monitoring, reporting, compliance, risk management and fraud detection.
Benefits
  • Funding: Selected startups will be offered $25,000 each, subject to agreement of commercial terms, to work with the Association of International Certified Professional Accountants and CPA.com as part of this year’s accelerator cohort. Commercial terms are previewed in the sample convertible promissory note and memorandum of understanding.
  • Access: Startups will be given access to the profession including to members, firms, press, and other customers that can help their businesses grow.
  • Knowledge: They will provide unmatched subject-matter expertise, coaching, mentorship, and knowledge about the profession to help each selected startup refine its value proposition, scale and grow.
Eligibility
The startup accelerator programme is open to entrepreneurial companies worldwide. Companies in South Africa and across Africa are encouraged to enter.
To be eligible, companies should be:
  • At seed or pre-Series A stage (with some exceptions)
  • Have a working product or service
  • Focused on accounting technology or regulatory technology solutions
Application
  • November 30, 2019 – applications due – Apply now!
  • December 18/19, 2019 (virtual; dates tentative) – Select applicants will be invited to pitch to Association and CPA.com executives. Up to five startups will subsequently be selected for the cohort.
  • January 2020 – announcement of the new cohort. Upon selection, the full accelerator program is ~6 months.
  • February 2020 (NYC) – The cohort will convene in-person for two days of learning and mentoring. The Advisory Panel and applicable Association executives will attend this session.
  • February – June 2020 (virtual and in person) – ongoing coaching calls and meetings with each startup to provide guidance, expertise, access to applicable channels, learning, and feedback on growth plans and progress.
  • June 2020 (Las Vegas) – The cohort will have an opportunity to present at ENGAGE 2020, North America’s premier accounting conference.
  • December 2020 – Showcase at Digital CPA, the leading conference for practitioners curious about technology and its impact on the accounting landscape.
For questions about the programme, please contact Mark Brooks, the Association’s associate director of innovation and strategic partnerships, email protected, or Kacee Johnson, strategic advisor for CPA.com, email protected.
For more information, visit Association and CPA.

Job Opportunity at SokoWatch, Delivery Agent

SokoWatch

Delivery Agent

About Us:
Sokowatch is transforming communities across Africa by revolutionizing access to essential
goods and services. By connecting small shops to the digital economy, we fix inefficient
supply chains and provide services that were previously unavailable. Sokowatch aims to
provide everything a retailer needs, no wholesalers or banks necessary.

Thousands of retailers across Kenya, Tanzania, and Rwanda use Sokowatch's mobile ordering
and delivery platform to receive the goods they need as quickly and cheaply as possible while
also accessing growth financing for the first time. We’re looking to grow our team with highly
talented and motivated employees who are excited to work in a fast-paced and dynamic start
up environment.

Position: Delivery Agent

Sokowatch is searching for Delivery Agents who will work in our offices managing regional
sales and deliveries. The Delivery Agent will also help the customers whenever they have
difficult

Requirements

  • Must be a competent tuk tuk driver with no less than 3 years’ experience with a valid class A2 and D driving license.
  • Must have a valid certificate of good conduct from the Tanzania Police Service or a receipt showing recent application for one.
  • Must be willing to be placed anywhere within Dar es Salaam city or its environments.
  • Conversant with driving rules and the geographical areas allocated
  • Good time keeper
  • Diploma/certificate in sales/Customer service, basic accounting is an added advantage
  • Respect to others
  • Should have knowledge of using a smartphone
  • Previous working experience in sales is an added advantage
  • Be a self-starter, adaptable, and high levels of personal integrity.

Deliver Agent Job description;

  • Deliver a wide variety of items to different shops and through different routes as set by the company.
  • Ensure that the goods supplied are of the quality and quantity demanded by the vendors.
  • Meeting sales targets as set by the line supervisor
  • Load, unload, prepare, inspect and operate the tuk tuk.
  • Ask for feedback on provided services and resolve clients’ complaints
  • Collect payments and deposit to the given account by the company
  • Inform customers about new products and services offered by Sokowatch
  • Help customers who have difficulties when opening our mobile app or making orders from the mobile app
  • Make sure the vehicle is kept in good condition and the services are done on time
  • Report to the Fleet Manager when you have a breakdown of the tuk tuk.
  • Follow DOT regulations and safety standards.
  • Should be a fast learner to Operate the Sokowatch agent app in compliance with the set operating standards provided by the company
  • Asset management: ensuring that the assigned tuk tuk and company handset or any other assets as may be allocated are in proper working conditions and available for inspection should the need arise.

Send application to careers@sokowatch.com before 9 October 2019.

Job Opportunity at SokoWatch, Country Procurement Manager

 Job Opportunity at SokoWatch, Country Procurement Manager
SokoWatch

Job Description: Country Procurement Manager, Tanzania

Your role is to assist in building and maintaining a strong supplier partnerships for an
ambitious Pan-African company. You are responsible for driving company supplier term
negotiations, by ensuring we receive the best margins, payment terms and build strong
partnerships across the country operations.

Our Vision
Dominate the duka market across Africa by being their #1 partner for all goods and services
by 2021. Sokowatch will provide everything a duka needs, no wholesalers or distributors
necessary.

Your Mission in our Vision
You support the operations at a country level to ensure Sokowatch is always receiving the
correct margins, supplier terms and procurement & delivery of products on time across all
country branches.

Reporting into East Africa Supply Chain Manager

Responsibilities

Organizational:

  • Negotiate terms and conditions of supplier partnerships
  • Schedule regular reports and meetings
  • Actively manage and monitor the procurement and delivery of goods to the warehouses, to ensure KPIs are being met and revised regularly
  • Improve supplier lead-time compliance through optimization of delivery tracking
  • Managing supply chain relations activities at a country level
  • Monitor all distribution agreement contracts and ensure invoices from suppliers and POs to suppliers are as per the agreed terms.
  • Proactively identify opportunities which will align supplier needs with the organizational goals
  • Manage and implement strategies for procuring, and distributing goods to maintain stock levels
  • Advise, train and mentor junior supply chain team members


Key Relationships

  • Internal stakeholders: Country Manager, East African Partnerships Manager, East African Supply Chain Manager, Global Head Partnerships, local Category Managers, Finance Department, and Country Operations team.
  • External stakeholders: All suppliers relating to the operations; this includes but is not limited to stock suppliers, vehicle vendors and logistics companies.


Key skills and competencies

  • Preferred 3 years of experience in a similar role
  • Bachelor degree, preferably in Business Management, Logistics, Supply Chain Management, Economics, or a Related Field
  • Understanding of Supply Chain Management Procedures, Logistics

Skills, Strategic Planning Abilities

  • Ability to work efficiently and independently in a fast-paced sales environment
  • Strong selling, negotiating and consulting skills
  • Strong data analysis and superior organizational skills,
  • Effective interpersonal and analytical abilities
  • Strong oral, written communication & presentation skills
  • Willingness to travel for work within country
  • Must love working with people and cross cultural teams

Send applications to careers@sokowatch.com before 9 November 2019.CF

Nafasi za kazi Mtibwa Sugar Estates, Security Supervisor

Security Supervisor

GENERAL DESCRIPTION: To command and control guards and guard posts for effective provision of security services at Mtibwa Sugar Estates.

DEPARTMENT & LOCATION: Risk Management – Mtibwa Estates Limited

GRADE: Supervisor.

REPORTS TO: Security Field Officer.

OVERALL RESPONSIBILITY: 

  • The Supervisor is the interface between Security Management and guards, ensuring operational tasks and deployments are correctly implemented.
  • Safeguarding of life and property
  • Reduction of Mtibwa Sugar Estates Limited exposure to loss
  • Management of guards and guard posts
  • Ensuring effective response to incidents
  • Ensure effective deployment of guard shifts
  • Identify and effect speedy replacement of shortages
  • Application of operational procedures in accordance with the Operations Manual
  • Liaise with Security Management to ensure effective deployment
  • React to customer complaints and incident reports
  • Maintain efficient and timely reporting
  • Maintain discipline and morale
  • Relay information, intelligence and guards’ concerns to Security Field Officer

ROLE & CONTEXT:

  •  Liaise with Security Field Officers to co-ordinate effective manning of all Mtibwa Sugar Estates Limited locations.
  • Attend weekly operations meeting
  • Maintain operational procedures in accordance with operations manual
  • Manage internal and external threats by managing security situations and directing resources as appropriate
  • Write incident reports and complaint forms in accordance with operation manual
  • Deal with Management complaints in a timely and courteous manner
  • Provide observations and recommendations to Field Officers
  • Ensure reports, OBs and returns are accurate and timely
  • Supervisor Shift Summary
  • Guard Check List and roster returns
  • Fault Correction Forms
  • Ensure that all incidents during the shift are reported and incident reports raised
  • Visit posts in designated zones at least twice per 12 hour shifts
  • Carry out site security surveys as required
  • Maintain discipline in accordance with Company core values and disciplinary code
  • Ensure personnel are briefed and equipped for forthcoming shift
  • Ensure all posts are properly manned and deal with shortages
  • Ensure uniform and equipment requirements are sufficient for operational delivery
  • Ensure guards understand and are familiar with their post orders
  • Assist Field Officers in nominating awards for good work
  • Follow up cases with the Security investigator
Address to: Human Resources Manager Mtibwa Sugar Estates Ltd.states Ltd. P.O.Box 42 .O.Box 42 Mtibwa. Mtibwa.
Email address: mse@mtibwa-sugar.co.tz or gmugeta@mtibwa-sugar.co.tz 

Job Opportunity at EWURA, Senior Records Management Officer

Job Opportunity at EWURA, Senior Records Management Officer
Ewura

Senior Records Management Officer

The Energy and Water Utilities Regulatory Authority (EWURA) is an independent, World-Class Regulatory Authority responsible for licensing, tariff setting and quality of service regulation of the Electricity, Petroleum, Natural Gas and Water sectors. EWURA has the following vacancies for which suitably qualified Tanzanians are invited to apply.

Post Title: Senior Records Management Officer

Duty Station: EWURA Head Office – Dodoma

Reports to: Human Resources & Administration Manager

Senior Records Management Officer will be responsible for monitoring records by ensuring its proper maintenance and retrieval.

Duties and Responsibilities:

  • To assist in managing all aspects of the registry functions, which includes.
  • Management of both electronic and physical public registers, open and confidential registry and library.
  • To supervise receipt, recording and filling of incoming and outgoing mails.
  • To keep public register, registry and library records in various forms.
  • To prepare and ensuring proper record management of files and other documents.
  • To establish and maintain appropriate information systems for keeping track of file movements.
  • To ensure information required by other officers is delivered in time.
  • To establish and maintaining library information system which shall include public and staff catalogue and archive materials.
  • To effectively supervise and guide staff member(s) reporting to the job position.
  • To undertake any other duties as assigned by the supervisor.

Academic Qualifications and Experience
The ideal candidate for this position should have the following qualifications and experience.

  • Bachelor’s degree in records management, archive or library management.
  • Master’s degree in relevant field will be an added advantage.
  • Registration with a recognized professional body will be an added advantage.
  • Knowledge and Competence in Information and Communications Technology (ICT) application.
  • Possession of at least five (5) years’ work experience in the field.

Tenure and Remuneration

A competitive salary will be offered to the right candidates for the posts.
EWURA is an equal opportunity employer.
Staff will be employed on permanent and pensionable terms.

Mode of Application

Application letter with Curriculum Vitae (CV) including e-mail address or day time contact telephone number, together with photocopies of certificates and transcripts (certificates from Foreign Universities should be verified by The Tanzania Commission for Universities (TCU), Birth certificate, one passport size photo and names and contacts of three referees should be addressed to reach the under-mentioned by 25th October,2019.

All electronic applications should be channelled through jobs@ewura.go.tz while hardcopies should be physically submitted to the Director General, EWURA Headquarters in Dodoma.

Only short-listed candidates meeting the above criteria will be invited for interview. Lobbying and canvassing for employment will not be entertained and may work to the candidate’s disadvantage. Application letter should be addressed to:

The Director General,

Energy and Water Utilities Regulatory Authority (EWURA)
4th Floor, LAPF House Makole Road,

P O Box 2857 DODOMA

Nafasi za kazi Jhpiego, Regional Technical Lead

Regional Technical Lead  

Jhpiego is an international non-profit health organization affiliated with the Johns Hopkins University. For more than 46 years now, Jhpiego has empowered front-line health workers by designing and implementing effective, low-cost, hands-on solutions to strengthen the delivery of health care services for women and their families. By putting evidence-based health innovations into everyday practice, Jhpiego works to break down barriers to high-quality health care for the world’s most vulnerable populations. Jhpiego, implementing a number of projects in Tanzania, wishes to recruit for the following 2 positions.

Regional Technical Lead One position based In Kagera

Position Overview:

The Regional Technical Lead will support the Regional Program Manager to provide technical and program leadership in the areas of Reproductive maternal, newborn and child health (RMNH) including family planning (FP), emergency obstetric and newborn care (both basic and comprehensive): antenatal and postnatal care; ; essential newborn care; and Malaria. Responsibilities include coordinating with Regional and District Health Management Teams, and providing leadership and technical guidance to the regional project team in the development and implementation of integrated RMNCAH activities, utilizing cross-cutting approaches such as performance and quality improvement ensuring the technical and methodological soundness of RMNCAH activities and, in collaboration with the technical team and other partners, supporting the implementation of clinical service delivery strategies, based on sound and current scientific evidence. The Regional Technical Lead will also be responsible for ensuring that activities are on schedule and are being properly documented. S/he will also be responsible for gathering the relevant program data and drafting quarterly progress reports for related technical areas.

Qualifications and Requirements:

  • Advanced degree in clinical medicine
  • Five or more years of work experience in Reproductive and MNH. Experience working in Maternity care is a plus.
  • Be an excellent classroom and clinical trainer with at least two years’ experience in clinical training
  • Experience working in the private sector/NGOs
  • Demonstrated experience designing and implementing capacity-building programs for improving service delivery
  • Ability to coach, mentor and develop technical capacity in service delivery programs and technical staff in the areas of maternal, newborn and child health, and performance and quality improvement
  • Experience managing quality assurance
  • Proven leadership and management skills with the ability to multi-task
  • Self -management is necessary (i.e. motivation, dealing with pressure, adaptability).
  • Ability to communicate effectively, instilling trust and confidence.
  • Be cooperative, competent, hardworking, flexible and dependable.

Jhpiego offers a competitive package for selected candidates in line with salary history, academic qualifications and relevant experience.

To apply please indicate the position title of the position you are applying for on the subject line of your e-mail. Applications should also include an up-to-date CV with three contactable professional references, a cover letter and your salary history. Applications, which do NOT Include ALL of these elements, will NOT be considered.

All applications should be sent through email: USAIDBoreshaAfya.Applications@jhpiego.org Electronics applications are encouraged.

The subject on your application email should be the Title of the position you are applying for, so that we do not miss your application. Please note that only shortlisted candidates will be contacted.

The closing date for applications is Wednesday 22 October 2019, at 5:00 P.M.

Jhpiego Is an equal opportunity employer promoting gender, equity and diversity. Persons with disabilities and other minority groups are encouraged to apply

Caution to the applicants:

There have been some bogus adverts online that require candidates to apply through some email addresses of public domains e.g. Yahoo, Gmail, Hotmail, etc. Kindly note:

USAIDBoreshaAfya.Applications@jhpiego.org is the address to use for this recruitment. Please ignore any of those adverts. We also do not charge any application fee nor entertain any meetings or telephone calls. If shortlisted, you will get an official call from our office and receive required steps. If you suspect any wrong – doing kindly write to the Director of Human Resource, through inquiries.tz@jhpiego.org

8 Employment Opportunities at MAJINJAH Logistic Limited

MAJINJAH LOGISTICS LIMITED through its newly water bottling factory “Tukuyu spring water*’ located about five kilometers from Tukuyu Town, Rungwe District is seeking to recruit staff for various management and operation positions in October 2019.
Suitable candidate for the positions mentioned below are required to submit their detailed resumes cvs by e-mail without attaching copies of certificates to the address provided below;
Potential candidates will be invited to provide additional details including copies of certificates for further scrutiny.
Shortlisted candidates will be invited for interviews during which they will be required to provide more information on their experience and professionalism.

Candidates for management positions will be University graduates with relevant years of experience in beverage/ water bottling industry.

Check all available jobs vacancies below:
POSITION TITLE: SALES AND MARKETING OFFICER

  • Will be in – charge of marketing, promotions, sales and communication by developing strategies in sales and marketing of the products while ensuring high quality products and company.

Qualifications.

  • Holder of at least first degree in marketing or related field.
  • At least 5 years of experience in marketing and/ sales or both two of which must be at senior level beverage or food industry.

Recommended:
Free CV Writing and Download, Cover/Job Application Letters, Interview Questions and It’s Best Answers plus Examples. Click Here!

POSITION TITLE: OPERATIONS MANAGER

  • Will be responsible for production, labeling, capping and packing of all water brands to be produced in compliance with approved standards while ensuring smooth running of the company.

Qualifications

  • Holder at least first degree in Nutrition or Chemistry or Mechanical/ production Engineering or industrial engineering.
  • At least 5 years experience in bottling production two of which must be at senior level.

POSITION TITLE: TECHNICAL SERVICE MANAGER

  • Will be responsible for the management, maintenance and serving of all machinery and water infrastructure.
  • Will ensure optimum performance of all machinery in the industry.

Qualifications

  • Holder of at least in a first degree in Mechanical/Electrical Engineering.
  • At least 5 years experience in maintanaince of electrical or mechanical machinery or both of which must be at senior level.

Recommended:
Free CV Writing and Download, Cover/Job Application Letters, Interview Questions and It’s Best Answers plus Examples. Click Here!

POSITION TITLE: FINANCE ADMINISTRATIVE MANAGER
Will be responsible for financial,Human resources and Administrative functions that proactively contribute to business development and advising management on the prudent approaches to managing finance/ human resources and planning to support long term sustainability of the busness. must be a registered candidate .
Qualifications

  • Holder degree of Finance or Accounts and CPA(T)
  • At least 5 years of experience in Finance functions and two of which must be senior level.

POSITION TITLE: MARKETING OFFICER
Responsible for assessing in the marketing of the bottled water products through events, visits, exhibitions, advertising so as to increase the visibility of the company and its products to targeted clients or potential customers.
Qualifications

  • Holder of at least a first degree in marketing or busness administration with a strong marketing bias.
  • At least 2 years of experience in marketing, one of which should be in beverage or food industry.

POSITION TITLE: QUALITY CONTROLLER
Rsponsible for safegurding the quality all company brands of bottled water supplied to the market,ensuring compliance with the specified products’ components, packing and production process at every stage while adhering to defined standards and regulations.

Qualifications

  • Holder of at least a first degree in marketing or busness administration or communications with the strong sales bias.
  • At least 2 years experience in sales or sales and logistic, one which should be in beverage or food industry

POSITION TITLE: SALES AND LOGISTIC OFFICER
Responsible for meeting the sales targets of all products and prudent management of finished products stocks and ensuring that the logistic for delivery of sales are properly managed and records are accurately maintained.
Qualifications

  • Holder of at least a first degree in marketing or business administration or communications with a strong sale bias
  • At least 2 years of experience in sales and logistic, one of which should be in beverage or food industry.
POSITION TITLE: GENERAL MANAGER

Who will be the chief executive officer of the company and will be responsible for providing the overall responsible for the efficient and effective management of the company.
Qualifications.

  • Holder of at least first degree in finance, mechanical/ industrial Engineering or production engineering or business administration.
  • At least 7 years of experience in bottling technologies three ofv which must be at senior level.

MODE OF APPLICATIONS
Interested candidates should specify the time frame when they will be available to take up their position successful.
All resumes should be sent to the email-

Click to Subscribe and Apply to Job Updates

before 15th 0ctober, 2019
Introduction letter that indicates your position of interest should be attached.

Job Opportunity at EWURA, Senior Customer Service Officer

Job Opportunity at EWURA, Senior Customer Service Officer
Ewura

Senior Customer Service Officer

The Energy and Water Utilities Regulatory Authority (EWURA) is an independent, World-Class Regulatory Authority responsible for licensing, tariff setting and quality of service regulation of the Electricity, Petroleum, Natural Gas and Water sectors. EWURA has the following vacancies for which suitably qualified Tanzanians are invited to apply.

LEGAL AFFAIRS

Post Title: Senior Customer Service Officer
Duty Station: EWURA Central Zone -Dodoma
Reports to: Zonal Manager

Senior Customer Service Officer will be primarily responsible for handling complaints from customers in the Zonal Office in accordance with the established guidelines and procedures.

Duties and responsibilities:

  • To receive record and manage complaints received in a zone.
  • To follow up and ensure that all received complaints are attended.
  • To follow up and ensure that all complainants receive feedbacks on their concerns within the prescribed time.
  • To undertake field visits to follow up on complaints.
  • To manage and store all received complaints.
  • To assist in facilitating public awareness campaigns on the Authority’s complaint handling facility.
  • To participate and provide inputs to consumer complaints hearing sessions.
  • To assist in providing customer service related inputs to drafting of various legal instruments.
  • To undertake any other duties as assigned by the supervisor.

Academic Qualifications and Experience:

The ideal candidate for this position should have the following qualifications and experience:

  • University Degree in Law, Business Administration, General Manage­ment, Economics or Engineering.
  • Possession of Master degree qualifications in relevant field mentioned above will be an added advantage.
  • Knowledge and Competence in Information and Communications Technology (ICT) application
  • Knowledge and familiarity in Regulated Sectors will be an added advantage
  • Possession of at least five (5) years’ experience in relevant fields.

Tenure and Remuneration

A competitive salary will be offered to the right candidates for the posts.
EWURA is an equal opportunity employer.
Staff will be employed on permanent and pensionable terms.

Mode of Application

Application letter with Curriculum Vitae (CV) including e-mail address or day time contact telephone number, together with photocopies of certificates and transcripts (certificates from Foreign Universities should be verified by The Tanzania Commission for Universities (TCU), Birth certificate, one passport size photo and names and contacts of three referees should be addressed to reach the under-mentioned by 25th October,2019.

All electronic applications should be channelled through jobs@ewura.go.tz while hardcopies should be physically submitted to the Director General, EWURA Headquarters in Dodoma.

Only short-listed candidates meeting the above criteria will be invited for interview. Lobbying and canvassing for employment will not be entertained and may work to the candidate’s disadvantage. Application letter should be addressed to:

The Director General,

Energy and Water Utilities Regulatory Authority (EWURA)
4th Floor, LAPF House Makole Road,

P O Box 2857 DODOMA

Vacancies at LSG Sky Chefs Group


INTERNAL/ EXTERNAL VACANCY NOTICE
LSG Sky Chefs group is the global leader in airline catering and the management of all in-flight service related processes.The group consists of more than 150 Companies with more than 200 customer service centres in 54 countries. With more than 70 years of experience in the industry, LSG Sky Chefs has, through its catering expertise, developed special skills in planning, implementation and management of all processes related to in-flight services.
Position: Sales & Customer Service Officer
In a bid to improve services to our esteemed customers, interested and suitable applicants are invited to apply for the position of Sales & Customer Service Officer at our Dar es salaam Unit.

Recommended:
Free CV Writing and Download, Cover/Job Application Letters, Interview Questions and It’s Best Answers plus Examples. Click Here!

Requirements:
The incumbent for the job should meet the following minimum requirements to be considered for the position:
  • Good command of spoken and written English and Kiswahili, with above average skills in verbal and written communication.
  • A minimum of a Diploma level training in marketing, Business Management, or equivalent. Prior experience in hospitality industry preferably in commercial catering will be added advantage.
  • Good Command in computer application, especially mastery of Ms.Word, excel, e-mail and Presentation (power point).
  • Ability to interpret instructions and documents according to the requirements of internal and external Customers.
  • Ability to interact, adapt, with good analytical skills in sales and customers service matters in accordance to changing times and circumstances.
  • Atleast one year of practical work experience in sales customer service or equivalent position at middle management level preferably in hospitality, air travel, telecommunication or other customer focussed sectors.
  • Demonstrated keenness to details pertaining to his/her job as a Sales and Customer Service Officer and a good team player.
Duties:
Reporting to Sales & Customer Service Manager, the incumbent will be responsible to:
  • Build, promote and maintain strong and long lasting relationship by patnering with Customers
  • Update customer schedules for distribution to relevant operational departments in a timely manner while ensuring that inhouse specifications are updated.
  • Analyse, update and maintain customer feedback, handling and following up of customer’s complaints and queries and ensure the corrective measures are taken.
  • Organize and arrange Customers* menu presentation.
  • Promote team work between stake holders in order to meet customers’ expectations.
  • Attend customers’ meetings, airline group meal tasting and follow up on any action required, periodic flight and Customer station visits for forstering good relationship.
  • Maintain effective flow of communication internally and externally.
  • Promote new sales lines or new ways of handling internal and external customers proactively.
  • Perform any other duties aimed to promoting and nurturing superior customer relationship as assigned by the Supervisor.
MODE OF APPLICATION:Interested and suitable applicants can forward their application letters along with detailed Curriculum Vitae, copies of relevant certificates and testimonials to:
General Manager, LSG Sky Chefs,
Julius Nyerere International Airport, Cargo Terminal,
P. O. Box 76070,
Dar es salaam.